I am so pleased with my recent purchase and the outstanding service I received. Anthony and Otis were incredibly helpful throughout the entire process. Their dedication and expertise made my experi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought a used Mondeo from Evans Halshaw Blackpool. James who helped me with the sale was excellent, very informative, approachable and knowledgeable about the car and my queries. The service I receive... See more
Company replied
Excellent service from the team at Blackpool today, took my Audi for a suspected oil leak from oil filter or sump plug. Oil filter had a pin hole in it, new one fitted, all good ( free of charge, guar... See more
Company replied
I was told that my vehicle was being worked on but could tell from the tracker it was parked on the side road. No paperwork upon completion. It took 2 1/2 days for a software update. Poor communicati... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Vicarage Lane, Wellbeck Avenue, FY4 4ES, Blackpool, England, United Kingdom
- 01253 699000
4.5
Excellent
425 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing Service
Received excellent service from Paul from start to finish kept me informed with every detail that I needed to know went to pick my car up and he went through everything nothing was to much trouble thank you again
January 30, 2025
Unprompted review
Reply from Evans Halshaw - Ford Blackpool
Hi,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you had a positive experience and were happy with the service you received from Paul.
We appreciate your feedback and are glad you found the service helpful.
Evans Halshaw Customer Services
Very helpful
From start to finish on purchase of the car very professional and helpful
January 31, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Craig,
It's wonderful to know our team provided such a helpful and professional experience throughout your car purchase.
Evans Halshaw Customer Services
Fantastic service thanks!
December 12, 2024
Reply from Evans Halshaw - Ford Blackpool
Hi Katie,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Blackpool
Hi Charles,
We're so glad to hear that you had a positive experience.
We strive to provide helpful and informative answers to all our customers' questions.
Evans Halshaw Customer Services
Just out of warranty
Brought a car from evan halshaw blackpool, warranty ended on 11 January, now the 26th January after only 910miles engine malfunction service now light came on. Brilliant should of never bothered i feel cheated, i have a family to provide for and its going to tough on finances trying to get the money for the repairs
January 26, 2025
Unprompted review
Reply from Evans Halshaw - Ford Blackpool
Hello,
We understand your frustration and disappointment with the recent engine malfunction in your car.
Unforutnely, with used vehicles things can go wrong at anytime, which is why we always recommend our customers to purchase the warranty.
We value your feedback and appreciate you taking the time to leave this.
Evans Halshaw Customer Services
Ian very helpful always has been not…
Ian very helpful always has been not the first vehicle have purchased from him, always has good knowledge, always polite and helpful
January 23, 2025
Unprompted review
Reply from Evans Halshaw - Ford Blackpool
Hi Tina,
We appreciate your kind words about Ian.
It's wonderful to hear that he has consistently provided you with excellent service.
We strive to ensure our customers have positive experiences, and it's rewarding to know we've achieved that for you.
Evans Halshaw Customer Services
Even though it took a little longer…
Even though it took a little longer than expected to return my car, the delivery driver was very helpful as there was a slight discrepancy with the invoice, which was quickly resolved the following day to my complete satisfaction.
The car appears to drive well, and is noticeably running quieter and better than before the service.
January 21, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Keith,
Thank you for taking the time to share your feedback. We're glad to hear that you're happy with the service you received, and that the car is running well.
We appreciate your understanding regarding the delay in returning your car, and we're pleased that the issue with the invoice was resolved quickly to your satisfaction.
Evans Halshaw Customer Services
Great company
Staff very helpful and went above and beyond to make process as smooth as possible. Will definitely use again
January 17, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Sara,
Thank you for your kind words and five-star rating!
We're delighted to hear you had a positive experience and appreciate your recommendation.
Evans Halshaw Customer Services
Mot - Friendly polite staff
Friendly polite staff, job done on time and car returned in excellent condition
January 20, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Elizabeth,
Thank you for your kind words.
We're delighted to hear you had a positive experience with our staff and appreciate your feedback.
Evans Halshaw Customer Services
Ian Durham.
Ian Durham.
Exceptional service, really friendly and looked after me all through the sales process.
January 17, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Rosalyn,
We're thrilled to hear you had a positive experience.
We appreciate your kind words about the service you received from Ian.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Blackpool
Hi David,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Always very helpful,explain everything .
January 9, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Marilyn,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
Had a service done in June 2024
Had a service done in June 2024. When I booked service I phoned and was given 2 options do a basic service or a full service (more expensive) and everything would be done. Was told bring in car at 9am will be completed by 11am. Returned to evans halshaw blackpool at 11.30 sat down was then approached by customer service to be told what I am doing am I sitting here and waiting as they havnt even started the service to which I showed them email saying It should already be done they apologised and said will get it RUSHED through now and by rushed they meant do half a job. After waiting another 2 hours eventually got car back only to get home check air filter seen it hadn't been replaced and 2 days later realising I had an oil leak obvs from a RUSHED job. If wouldn't have notice oil patch under car it could of ran engine dry and destroyed it. Had rac come out and try to fix but was told sump plug had been installed incorrectly and needed replacing and need new under tray as old one was ruined with leaking oil. Returned the car they fixed the problem and replaced air filter what I paid for, but after this experience I doubt they ever replaced the oil filter, cabin filter what I payed for. Do not book a service here if u want to have a ny trust that the job has been completed
June 14, 2024
Unprompted review
Reply from Evans Halshaw - Ford Blackpool
Hi,
We understand your frustration and sincerely apologise for the negative experience you had with your car service in June.
We value your business and are truly sorry that the service did not meet your expectations, or the timeframe we initially provided.
We strive to provide accurate information and timely service to all our customers.
We appreciate you bringing this to our attention, and we will use your feedback to review and improve our service procedures to prevent similar situations from happening again.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Blackpool
Hi Derek,
Thank you for taking the time to review us.
You have really made our day!
Evans Halshaw Customer Services
excellent customer service and…
excellent customer service and mechanics very efficient
January 8, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Georgina,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Great place
Easy to deal with, no hidden extras. Great communication with staff, quick turnaround to get the new deal sorted and bring the car over just in time for Xmas.
December 21, 2024
Reply from Evans Halshaw - Ford Blackpool
Hi Adam,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you had a positive experience and found our service efficient and transparent.
We appreciate your feedback and hope to see you again soon.
Evans Halshaw Customer Services
Engine management light on before delivery day and back again after 2 days
Had to wait a week for the car to be delivered. The day before delivery i got told the engine management light was on and couldnt be confirmed if the car was going to be delivered on the day. The day of delivery got told it was sorted. Two days later the engine management light is back on and no explanation as to whether the car will be fixed on the day. How long will it take. Will i be getting a courtesy car or anything if the car will need to remain there or if they cant book me in now and i need to wait which means i then cant drive this car due to the engine management light still on and whether i will be given another car in the meantime as i need to get to work which is 25 miles away. Also i feel like ive been sold a car with a fault and actually wasnt fixed and that they just cleared the error message and got told it had been sorted which if it was sorted two days the light wouldnt be back on
January 31, 2024
Reply from Evans Halshaw - Ford Blackpool
Hi Hussain,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
Very professional all around the…
Very professional all around the appointment,answered all our questions promptly.
December 27, 2024
Reply from Evans Halshaw - Ford Blackpool
Hi Gabriella,
We strive to provide excellent service and are happy to know that we met your expectations.
Evans Halshaw Customer Services
I would recommend everyone to go to purchase a car.
The staff was very helpful and pleasant.They gave me excellent advice.
December 19, 2024
Reply from Evans Halshaw - Ford Blackpool
Hi Trevor,
Thank you for your kind words.
We're glad you had a positive experience and appreciate your feedback.
Evans Halshaw Customer Services
Very well looked after, AAA++
Very well looked after by Katie and the Service Team, many thanks! AAA++ would recommend!
December 16, 2024
Reply from Evans Halshaw - Ford Blackpool
Hi Caroline,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you had a positive experience with Katie and the Service Team.
We appreciate your feedback.
Evans Halshaw Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.