Bought a used Mondeo from Evans Halshaw Blackpool. James who helped me with the sale was excellent, very informative, approachable and knowledgeable about the car and my queries. The service I receive... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was told that my vehicle was being worked on but could tell from the tracker it was parked on the side road. No paperwork upon completion. It took 2 1/2 days for a software update. Poor communicati... See more
Company replied
Excellent service from the team at Blackpool today, took my Audi for a suspected oil leak from oil filter or sump plug. Oil filter had a pin hole in it, new one fitted, all good ( free of charge, guar... See more
Company replied
We purchased our car at the Blackpool branch and Paul was very thorough with explaining the full details about the car we had chosen to purchase. Additional cover policies were discussed and explained... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Vicarage Lane, Wellbeck Avenue, FY4 4ES, Blackpool, England, United Kingdom
- 01253 699000
4.5
Excellent
424 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From seeing the car on the web site…
From seeing the car on the web site Paul was extremely helpful, sending a video of the car and pointing out the stone chips and marks. We never saw the car at the Blackpool showroom as it would have been a 6 hour round trip for us so we relied on Paul to make sure everything was ok. He arranged for the car to be delivered on the day we wanted and was delivered on the time he said. There were a couple of minor niggles, the TPMS monitor was active when the car was delivered and the rear wiper blade needed replacing but Paul deposited money in our account to cover the inconvenience in getting them sorted. We are very happy with the car and the service given.
Paul you are a credit Evans Halshaw Blackpool . Thank you so much 😃..We absolutely love our new car!
~Ian & Gill
March 10, 2025
Unprompted review
Reply from Evans Halshaw - Ford Blackpool
Hello Ian,
We are thrilled to hear about your positive experience with our team!
It's wonderful to know that Paul went above and beyond to ensure you felt comfortable with the purchase, even without seeing the car in person.
We appreciate you highlighting his efforts in sending a video and addressing any concerns you had.
We are committed to providing excellent customer service and will use your feedback to continue improving our processes.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Blackpool
Hello James,
Thank you for the five stars.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Blackpool
Hi Andrea,
Thank you for your kind words! We appreciate your feedback.
Evans Halshaw Customer Services
Polite and helpful staff
Polite and helpful staff. Answered all our questions and queries. Excellent service throughout.
March 8, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Peter,
Thank you for your kind words.
We are delighted to hear that you had a positive experience and that our staff was able to assist you.
We appreciate your feedback.
Evans Halshaw Customer Services
Great service & friendly staff
February 25, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Susan,
Thank you for your kind words!
We are delighted to hear you had a positive experience.
Evans Halshaw Customer Services
Great service from Evans Halshaw, Blackpool
We purchased our car at the Blackpool branch and Paul was very thorough with explaining the full details about the car we had chosen to purchase. Additional cover policies were discussed and explained to ensure all our needs were covered. We decided to select two as they gave us peace of mind. Highly recommend to anyone looking to purchase a new car from Evans Halshaw.
February 28, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Linda,
We are delighted to hear that you had a positive experience purchasing your car.
We appreciate you highlighting the thorough and informative approach you received from Paul.
We are proud to have a team that goes above and beyond to ensure customer satisfaction.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Blackpool
Hi,
Thank you for your kind words.
We're happy to hear you had a positive experience.
Evans Halshaw Customer Services
Fantastic customer experience
We were made very welcome when looking for a car. We’d seen one on the website and so Paul helped us get it, he rang the garage where it was to ensure the details were correct, which they were. He arranged for the car to be brought to the Blackpool garage. We went through the paperwork. He rang me when car arrived, so I could go and view it. I was happy with it and so bought it. When I went to pick it up, unfortunately the money wouldn’t transfer from my bank due to large customer service queues, so Paul took me home and picked me up the next morning when the money had gone through. Fantastic customer experience, thank you love my car!
February 21, 2025
Reply from Evans Halshaw - Ford Blackpool
Hello Helen,
We are delighted to hear about your positive experience.
It sounds like you had a wonderful time finding your new car.
We are thrilled that Paul went above and beyond to ensure a smooth and enjoyable process for you, his dedication to customer satisfaction is truly commendable.
We are happy to hear that you love your new car and we hope you enjoy many happy miles.
Evans Halshaw Customer Services
Kept informed and staff politeness.
February 19, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Mr Brown,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Great service very helpful staff.
February 18, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Victoria,
Thank you for your kind words.
We are pleased to hear that you had a positive experience.
Evans Halshaw Customer Services
Service/Evans Halshaw
The welcome you receive and nothing is too much trouble. Service is good and everyone is polite and
explaining everything in detail in terms you can understand. Have used Evans Halshaw for a number of years and not likely to change any day now.
February 12, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Mr Hooper,
We are delighted to hear that you have had such a positive experience with us.
We appreciate your feedback and are glad you find our service to be helpful and our staff to be polite and informative.
We are thrilled that you have been a loyal customer for many years.
Evans Halshaw Customer Services
Helpful and informative
February 13, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Excellent service from start to finish
February 13, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Nick,
I appreciate you taking the time to leave this review.
I am very pleased you are satisfied with your visit!
We hope to be of service to you again,
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Blackpool
Hi,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
Extremely helpful and friendly service…
Extremely helpful and friendly service from your staff.
Kept me in touch throughout.
February 8, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Samantha,
Thank you for your kind words.
We're glad to hear that you had a positive experience with our staff and service.
Evans Halshaw Customer Services
Helpfull salesman
The sales person James bonnett was very helpful in the sale of my new car
January 31, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Chris,
We're thrilled to hear about your positive experience with James.
It's wonderful to know that he provided such excellent service during your car purchase.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Blackpool
Hi Janet,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Blackpool
Hi Vivien,
Thank you for your kind words.
We're happy to hear you had a positive experience.
Evans Halshaw Customer Services
Great service great price and a massive…
Great service great price and a massive thank you
January 31, 2025
Reply from Evans Halshaw - Ford Blackpool
Hi Ian,
We are delighted to hear that you had a positive experience with us.
We appreciate your business and look forward to seeing you again soon.
Evans Halshaw Customer Services
Amazing Service
Received excellent service from Paul from start to finish kept me informed with every detail that I needed to know went to pick my car up and he went through everything nothing was to much trouble thank you again
January 30, 2025
Unprompted review
Reply from Evans Halshaw - Ford Blackpool
Hi,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you had a positive experience and were happy with the service you received from Paul.
We appreciate your feedback and are glad you found the service helpful.
Evans Halshaw Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.