Bought a used Mondeo from Evans Halshaw Blackpool. James who helped me with the sale was excellent, very informative, approachable and knowledgeable about the car and my queries. The service I receive... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Bought a used Mondeo from Evans Halshaw Blackpool. James who helped me with the sale was excellent, very informative, approachable and knowledgeable about the car and my queries. The service I receive... See more
Company replied
I was told that my vehicle was being worked on but could tell from the tracker it was parked on the side road. No paperwork upon completion. It took 2 1/2 days for a software update. Poor communicati... See more
Company replied
Excellent service from the team at Blackpool today, took my Audi for a suspected oil leak from oil filter or sump plug. Oil filter had a pin hole in it, new one fitted, all good ( free of charge, guar... See more
Company replied
We purchased our car at the Blackpool branch and Paul was very thorough with explaining the full details about the car we had chosen to purchase. Additional cover policies were discussed and explained... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Written by the company
Every Day Low Prices
Vicarage Lane, Wellbeck Avenue, FY4 4ES, Blackpool, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic customer service buying from Evans Halshaw in Blackpool. Excellent communication throughout and more than happy to resolve any queries we had. Highly recommend and I would use them again in the future.

Reply from Evans Halshaw - Ford Blackpool
I am disgusted with the service we have received.
Evans Halshaw gave us an, online, quote for us to sell our car to them.
We took an eighty mile trip to make the sale.
The car was in the, exact, condition we described but we were shocked and angry, to say the least, when we were offered, almost, 30% less than the original amount.
We are, very, busy people and do not appreciate having our time wasted.
This is not a company we would, ever, recommend using.
It’s, just, a shame we’re unable to award zero stars.

Reply from Evans Halshaw - Ford Blackpool
Fantastic customer service from the very beginning. Iain took onboard what I was after and he delivered.....literally to my place of work!
We kept in contact whilst I was abroad and the handover was seamless....THANK YOU!

Reply from Evans Halshaw - Ford Blackpool
I recently purchased a car from Evan Halshaw and I couldn’t be happier with the experience. James was incredibly helpful, knowledgeable and genuinely focused in getting us the best car for our needs. Thanks again for the excellent service!

Reply from Evans Halshaw - Ford Blackpool
In all of my 50 years of buying cars, I’ve never experienced such a disgusting service. My car was delivered leaking petrol and later discovered had a faulty tyre among other faults. I even made a complaint to Evans Halshaw H/O. Which after 5 weeks in their workshop, was finally returned with the petrol leak fixed. Other work still outstanding| I decided to replace the tyre myself at Kwik Fit, 30 minute job done immediately so at least I could drive it. The sales and service staff gave me all the assurances it would be fixed but in reality they never delivered.
Wish I'd found this Facebook page before buying from them 'evans halshaw's customer service is the worst'

Reply from Evans Halshaw - Ford Blackpool
I recently changed my car at Evans Halshaw Blackpool this is my second purchase from them
Paul Devere dealt with my purchase of a White Ford Puma and trading in my Ford Focus he was brilliant he was so helpful with all the paperwork and made it such a pleasurable experience he was a credit to the company.I am so pleased with my new car.
I would highly recommend this company
And especially Paul Devere

Reply from Evans Halshaw - Ford Blackpool
Excellent staff in both sales service 5 star branch

Reply from Evans Halshaw - Ford Blackpool
Just bought a new car today! I had Andy helping me through the whole process and he was absolutely amazing. Explained everything to me thoroughly and helped me find my perfect car. He was polite, helpful and extremely genuine with his sales. Definitely earned my custom for life!

Reply from Evans Halshaw - Ford Blackpool
Fitted me in for emergency puncture. Great service as always. Service and garage looked after me. Puncture done in quick time.

Reply from Evans Halshaw - Ford Blackpool
Sold my car after seeing an online advert .. took it to the Blackpool dealership ... received a very competitive quote, not far short of what the online quote was ... there were some minor dents and paint chips so was expecting some money taken off. I was extremely pleased with their valuation which I excepted straight away. It was just short of a grand more than that We Buy Any Car offered !
Effortless transaction. Very friendly and I would highly recommend them. Thank you.

Reply from Evans Halshaw - Ford Blackpool
My nephew bought a second hand car fron the Blackpool dealership, and couple of weeks out of warranty he hit a problem, happy to say that Robert their after sales Manager was most helpful in sorting the issues out, he was very professional all the way, and also went above and beyond to keep his customer happy, fantastic customer service. Thankyou

Reply from Evans Halshaw - Ford Blackpool
We very recently bought our daughter a new car ( to her!) and Anthony helped us with everything, he made the part exchange/sale/all the necessary paperwork so easy and stress free for us from start to finish. There was no uncomfortable hard sell only friendly gold standard service, I hope it will not be needed but i hope the aftercare will be as 5* if any problems arise.
Anthony you were amazing thank you very much.

Reply from Evans Halshaw - Ford Blackpool
Very friendly staff. Sorted the problem immediately.

Reply from Evans Halshaw - Ford Blackpool
Pual really helpful,no hard sell.easy process and raesonable prices

Reply from Evans Halshaw - Ford Blackpool
Excellent customer service from the service team 👏

Reply from Evans Halshaw - Ford Blackpool

Reply from Evans Halshaw - Ford Blackpool
Very friendly knowledgeable staff, easy to book in, great customer service and reasonable pricing.

Reply from Evans Halshaw - Ford Blackpool
Katie was so helpful while I waited for my car .She is a credit to the ford team .

Reply from Evans Halshaw - Ford Blackpool
Polite helpful and informative staff, didn’t wait to long and free coffee. Excellent service

Reply from Evans Halshaw - Ford Blackpool

Reply from Evans Halshaw - Ford Blackpool
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.