Evans Halshaw - Ford Blackpool Reviews 

424
TrustScore 4.5 out of 5

4.5

Vicarage Lane, Wellbeck Avenue, FY4 4ES Blackpool, England, GB


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Rated 5 out of 5 stars

Bought a used Mondeo from Evans Halshaw Blackpool. James who helped me with the sale was excellent, very informative, approachable and knowledgeable about the car and my queries. The service I receive... See more

Company replied

Rated 2 out of 5 stars

I was told that my vehicle was being worked on but could tell from the tracker it was parked on the side road. No paperwork upon completion. It took 2 1/2 days for a software update. Poor communicati... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the team at Blackpool today, took my Audi for a suspected oil leak from oil filter or sump plug. Oil filter had a pin hole in it, new one fitted, all good ( free of charge, guar... See more

Company replied

Rated 5 out of 5 stars

We purchased our car at the Blackpool branch and Paul was very thorough with explaining the full details about the car we had chosen to purchase. Additional cover policies were discussed and explained... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Vicarage Lane, Wellbeck Avenue, FY4 4ES, Blackpool, England, United Kingdom

  • 01253 699000

4.5

Excellent

TrustScore 4.5 out of 5

424 reviews

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4.5

All reviews

(424)

5,397 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service buying from…

Fantastic customer service buying from Evans Halshaw in Blackpool. Excellent communication throughout and more than happy to resolve any queries we had. Highly recommend and I would use them again in the future.

June 27, 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Mr Sage,

We're happy to hear about the fantastic customer service you experienced at Blackpool.

We appreciate your recommendation and are so glad we could resolve your queries with excellent communication.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

Disgusted

I am disgusted with the service we have received.
Evans Halshaw gave us an, online, quote for us to sell our car to them.
We took an eighty mile trip to make the sale.
The car was in the, exact, condition we described but we were shocked and angry, to say the least, when we were offered, almost, 30% less than the original amount.
We are, very, busy people and do not appreciate having our time wasted.
This is not a company we would, ever, recommend using.
It’s, just, a shame we’re unable to award zero stars.

June 28, 2025
Unprompted review
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Reply from Evans Halshaw - Ford Blackpool

Hi Leigh,

Firstly, I am sorry to hear that you were disappointed with the price that you were offered when selling your vehicle to us.

The initial quote given online is just a guided price and a true evaluation can only be given when one of our specialists at the dealership have seen the car at face value and have sent the required information and evidence over to our central price team, who then provide the final offer.

We have a dedicated team that check the offers given to ensure that we are in line with the current market values of similar vehicles.

Our estimates are based on industry guide prices, live market data, and our previous sales history, as well as specific details our sales team discuss regarding the history, specification, and condition of your car.

We do appreciate your feedback, and I will ensure this is fed back to the relevant leadership team.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great customer service - Iain Patterson

Fantastic customer service from the very beginning. Iain took onboard what I was after and he delivered.....literally to my place of work!

We kept in contact whilst I was abroad and the handover was seamless....THANK YOU!

May 27, 2025
Unprompted review
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Reply from Evans Halshaw - Ford Blackpool

Hello Michelle,

We appreciate you taking the time to leave us this wonderful feedback about Iain.

We are so glad to hear that you received fantastic customer service and a seamless handover.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

I recently purchased a car from Evan…

I recently purchased a car from Evan Halshaw and I couldn’t be happier with the experience. James was incredibly helpful, knowledgeable and genuinely focused in getting us the best car for our needs. Thanks again for the excellent service!

June 20, 2025
Unprompted review
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Reply from Evans Halshaw - Ford Blackpool

Hello,

We're delighted you had a positive experience and found James to be helpful and knowledgeable.

We appreciate you mentioning their focus on meeting your needs.

Thank you for your feedback!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

In all of my 50 years of buying cars

In all of my 50 years of buying cars, I’ve never experienced such a disgusting service. My car was delivered leaking petrol and later discovered had a faulty tyre among other faults. I even made a complaint to Evans Halshaw H/O. Which after 5 weeks in their workshop, was finally returned with the petrol leak fixed. Other work still outstanding| I decided to replace the tyre myself at Kwik Fit, 30 minute job done immediately so at least I could drive it. The sales and service staff gave me all the assurances it would be fixed but in reality they never delivered.
Wish I'd found this Facebook page before buying from them 'evans halshaw's customer service is the worst'

March 25, 2025
Unprompted review
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Reply from Evans Halshaw - Ford Blackpool

Hi Alan,

We understand your frustration and apologise for the negative experience you had with our service.

We strive to provide our customers with the highest quality service and are disappointed to hear that we fell short of your expectations.

We appreciate you bringing this to our attention and will use your feedback to improve our processes and ensure that such issues are addressed promptly and effectively in the future.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

I recently changed my car at Evans…Halshaw Blackpool

I recently changed my car at Evans Halshaw Blackpool this is my second purchase from them
Paul Devere dealt with my purchase of a White Ford Puma and trading in my Ford Focus he was brilliant he was so helpful with all the paperwork and made it such a pleasurable experience he was a credit to the company.I am so pleased with my new car.
I would highly recommend this company
And especially Paul Devere

April 30, 2025
Unprompted review
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Reply from Evans Halshaw - Ford Blackpool

Hi Carolyn,

We are thrilled to hear about your positive experience and that you were happy with the service you received.

We are especially pleased to know that you were impressed with the helpfulness and knowledge of Paul who assisted you with your purchase.

We are glad you are happy with your new car.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent staff in both sales service 5…

Excellent staff in both sales service 5 star branch

April 30, 2025
Unprompted review
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Reply from Evans Halshaw - Ford Blackpool

Hi Marjorie,

We appreciate your kind words about our staff.

We're glad you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Amazing service!!!

Just bought a new car today! I had Andy helping me through the whole process and he was absolutely amazing. Explained everything to me thoroughly and helped me find my perfect car. He was polite, helpful and extremely genuine with his sales. Definitely earned my custom for life!

May 1, 2025
Unprompted review
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Reply from Evans Halshaw - Ford Blackpool

Hi Becca,

We are thrilled to hear about your positive experience with Andy.

It's wonderful to know he went above and beyond to ensure you found the perfect car.

We strive to provide exceptional customer service and are proud to have employees like Andy who embody our values.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fitted me in for emergency puncture

Fitted me in for emergency puncture. Great service as always. Service and garage looked after me. Puncture done in quick time.

April 21, 2025
Unprompted review
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Reply from Evans Halshaw - Ford Blackpool

Hi Philip,

We appreciate your kind words and are thrilled to hear about your positive experience.

We strive to provide excellent service and are glad you found our team helpful and efficient.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent valuation.

Sold my car after seeing an online advert .. took it to the Blackpool dealership ... received a very competitive quote, not far short of what the online quote was ... there were some minor dents and paint chips so was expecting some money taken off. I was extremely pleased with their valuation which I excepted straight away. It was just short of a grand more than that We Buy Any Car offered !
Effortless transaction. Very friendly and I would highly recommend them. Thank you.

April 28, 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Robert,

We're thrilled to hear about your positive experience selling your car at our Blackpool dealership.

It's wonderful to know you were pleased with the competitive quote and the friendly service you received.

We strive to make the car selling process as smooth and hassle-free as possible for our customers.

Thank you for taking the time to share your feedback, and we hope to see you again in the future.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

SECOND HAND CAR PURCHASE

My nephew bought a second hand car fron the Blackpool dealership, and couple of weeks out of warranty he hit a problem, happy to say that Robert their after sales Manager was most helpful in sorting the issues out, he was very professional all the way, and also went above and beyond to keep his customer happy, fantastic customer service. Thankyou

April 25, 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Linda,

Thank you for your kind words and five-star rating.

We are delighted to hear about your nephew's positive experience and that he received excellent service from Robert.

We appreciate you highlighting his professionalism and commitment to customer satisfaction.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

We very recently bought our daughter a…

We very recently bought our daughter a new car ( to her!) and Anthony helped us with everything, he made the part exchange/sale/all the necessary paperwork so easy and stress free for us from start to finish. There was no uncomfortable hard sell only friendly gold standard service, I hope it will not be needed but i hope the aftercare will be as 5* if any problems arise.
Anthony you were amazing thank you very much.

April 26, 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello Jude,

We are thrilled to hear that you found Anthony to be so helpful and that he made the process so easy and stress-free.

We are proud of our team's commitment to providing excellent customer service and expertise.

We are confident that you will continue to receive the same high level of service should you require any aftercare.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Sorted the problem immediately.

April 22, 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Margaret,

Thank you for your kind words.

We're glad you had a positive experience and that the issue was resolved promptly.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Pual really helpful,no hard sell.easy…

Pual really helpful,no hard sell.easy process and raesonable prices

March 17, 2025
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Angela,

It's wonderful to know that our team was able to provide you with helpful and efficient service.

We appreciate your kind words about Paul.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very friendly knowledgeable staff

Very friendly knowledgeable staff, easy to book in, great customer service and reasonable pricing.

March 22, 2025
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Andy,

We are pleased to hear that you had a positive experience with our staff, booking process, and pricing.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Katie was so helpful while I waited for…

Katie was so helpful while I waited for my car .She is a credit to the ford team .

March 19, 2025
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi,

We're so glad to hear that you had a positive experience with Katie.

We appreciate your kind words and will share your feedback with her.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent staff

Polite helpful and informative staff, didn’t wait to long and free coffee. Excellent service

March 18, 2025
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Joanne,

We are delighted to hear that you had a positive experience and that our staff was able to assist you.

We appreciate your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Helpful and friendly people

Helpful and friendly people

March 18, 2025
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Beverley,

We strive to provide excellent customer service and are glad you found our team helpful and friendly.

Evans Halshaw Customer Services

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