Evans Halshaw - Ford Chester Reviews 

Buying my new used car from Evan’s Halshaw Chester was a really good experience. I felt confident in the quality and pricing, and each step towards buying my new car was straightforward and easy. Particular thanks to Phil Holding for his excellent customer service, he was friendly and approachable, and made the whole experience smooth and comfortable. Thank you!

Amman was understanding and pleasant throughout our visit he was most helpful

Recently purchased a car from Andy Shepherd. Was brilliant customer service from start to finish. I have never purchased a car from a main dealer before, both Andy and Sophie explained fully the process when I was applying for finance and all my options. The car was ready for me to collect within a few days and was extremely clean! Would not hesitate from buying from her again. Thank you Andy and Sophie

Purchased a car from Evans Halshaw and received first rate service. Phill Holding truly went above and beyond my expectations, I was collecting my new car on my birthday and he had arranged the car to decorated with a banner in the showroom on collection and even left a birthday gift in the car too.
Great service all round, highly recommend!

Phill was great with helping us buy our new car. Amazing experience highly recommend the guys at evan halshaw they're all so lovely and helpful. We're very grateful thank you so much.

Dealership has sent numerous emails to me, via a thid party mail drop service, for a vehicle I've never owned. Presumably, the owner hasn't received that information. With no contact details for any of the related parties, I've opted out of their communication - but it keeps coming.

We had Phil helping us make our car purchase. He made the experience extremely easy for us, he was kind, efficient and so helpful. We are very happy☺️ Thank you!

I bought a car from Evans Halshaw Chester at the end of September, and honestly, the after care experience has been really disappointing.

The air con is not working and this will cost me £500+ to be fixed, the sales person Chelsea said she disagreed with me in so much the car would have been checked before sale, but who uses air con in the winter!

I got in touch with a few people, including Head Office with no response, so after a few chasers, I was called by Cara, as the manager didnt even bother replying to me emails, let alone call me himself. Cara herself was beyond rude, didnt let me speak and continually interrupted me by saying i needed to let her finish!
I asked for proof of the air con being checked and i was sent an email will jargon on, then followed up by a green report, no detail to it, anyone can do a tick box

The air con wont hold gas as there is a leak somewhere

I paid for a warranty - which said it covered allsorts but but not the air con.

I’ve got outstanding email chain to customer service, the management at dealership and the main Head office all without reply.

I was promised the service department would call me and still waiting this has all been since April 2025.

I’ve been left feeling really let down.

This isnt the first car ive bought from Evans Halshaw, but it will be the last, I wouldn’t recommend Evans Halshaw Chester to anyone.

Phill was a top man! Cannot thank him enough from 1st phone call to completion I went to get an idea of what I can get and souley because of him I got a new car! Credit to the company and staff are all welcoming also shout out to my gal Sophie who was a pleasure to speak to !!! Thank you so much highly recommend

Chelsea was great to deal with & explained everything clearly. She was able to deliver the car to us at home even though we were not local. Excellent service, thank you.,

I phoned Evans Halshaw and spoke to Phil. He was very helpful, and went beyond what I would have expected.

Could not have been treated better.
The whole process of buying a car was made simple and painless.

Phill Holding made the experience of buying my new care so straight forward and hassle free.

Met with Amman last week to sell my vehicle, he provided a competitive rate for the sale of my car. He was very friendly and professional and a delight to deal with.

Amman handed us over to Jamie for the handover of my vehicle a few days later and he was equally as friendly and professional.

The whole process has been seamless and I would highly recommend selling your car to Evans Halshaw.

Phill was very helpful. I asked for an honest video showing any marks, scratches etc of a car I was interested in for my son. Phill sent a video showing exactly that. Even showing the tiniest of scratches. This is something you don’t often find from a car dealer. I would definitely recommend buying a car from him.

Be open and honest when quoting had two quotes neither had hidden charge which I had no other option but to pay when I went for service which they only told me when I arrived felt conned.this is a shame as staff and service was good

The whole process of buying a used car (Renault) from Evans Halshaw Chester ran very smoothly. My Sales Executive, Chelsea Thompson, couldnt have been more helpful.

Customer service is superb, kept up to date at all times, even sent me a video of my health check, had a full service and MOT everything was done very professionally I would not use anybody else, brilliant 👏