Chester branch Absolutely hopeless saw a ford ranger on auto trader went down to see if we could test drive the salesmen said sorry it is awaiting prep can we have a look inside sorry I can’t find t... See more
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See what reviewers are saying
We decided to sell our car to Evans Halshaw.. I can honestly say the whole experience from start to finish was effortless.. we made an appointment online with an indicative figure. We were met by Jam... See more
Company replied
Rachel was super in the way she looked after us. She sent us possible vehicles she could get in for us. Knowledgeable about the car we ended up buying. Helped as consider different specs without being... See more
Company replied
Received fantastic service from Phil when purchasing a used Fiesta. He made sure the deal was right for me. I would highly recommend.
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Sovereign Way, CH1 4QJ, Chester, United Kingdom
- 01244 389500
4.2
Great
601 reviews
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Absolutely hopeless saw a ford ranger…
Chester branch
Absolutely hopeless saw a ford ranger on auto trader went down to see if we could test drive the salesmen said sorry it is awaiting prep can we have a look inside sorry I can’t find the keys can we look at any other ones sorry no what a waste of time
August 31, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hi Stephen,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com who will be happy to investigate your concerns.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Brand Customer Services
Received fantastic service from Phil…
Received fantastic service from Phil when purchasing a used Fiesta. He made sure the deal was right for me. I would highly recommend.
August 31, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hello Karen,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Ford Chester Customer Services
We decided to sell our car to Evans…
We decided to sell our car to Evans Halshaw.. I can honestly say the whole experience from start to finish was effortless.. we made an appointment online with an indicative figure. We were met by James Carr.. such an honest and professional chap.. at no point did we feel pressured or being diddled.. we agreed a figure we were both pleased with. The process was easy.. we would recommend Evans Halshaw and indeed James Carr.
August 29, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hi Gordon,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with James at Dealership.
Have a lovely day!
Evans Halshaw Ford Chester Customer Services
Reply from Evans Halshaw - Ford Chester
Hello Ken,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Ford Chester Customer Services
The sale was handled by Rachel from…
The sale was handled by Rachel from start to finish in a very professional manner. A few issues on my side with emails, but everything went through smoothly. Very polite and helpful, a real credit to the company.
August 21, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hello John,
Rachel will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Super service
Rachel was super in the way she looked after us. She sent us possible vehicles she could get in for us. Knowledgeable about the car we ended up buying. Helped as consider different specs without being pushy. Very efficient collection. Happy with our puma car choice so far
August 14, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hi Robert,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Rachel at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Amazing support and communication from…
Amazing support and communication from the team at Evans Halshaw. My personal experience purchasing a new car last week was an experience that could be stressful but wasn’t and that’s thanks to the team, especially Nam. Nam is the salesperson who guided me and helped me throughout my experience. She was great and really helped me, she was extremely reassuring and a pleasure to be in her company.
August 11, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hello,
Thank you for your positive review.
Nam and the rest of the team are always happy to help!
Have a great day!
Evans Halshaw Ford Chester Customer Services
Phill was amazing with us at EH…
Phill was amazing with us at EH Chester. He was not pushy and gave us a great deal and explained all the packages well. Was a pleasure dealing with you.
August 8, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hi Jamie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Phill at the dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Phil was very helpful and knowledgeable…
Phil was very helpful and knowledgeable about every process - Nothing was too much trouble for him - It was a pleasure to do business with him - a very good salesman
August 7, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hello Eleanor,
Phil will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Ford Chester
Hello,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Ford Chester Customer Services
I came to Evans halshaw ford chester…
I came to Evans halshaw ford chester after a bad experience with a different dealership. Phil assisted me and was great! Great communication, and never overpromised where he couldn't deliver. Good customer service that goes a long way! Also, good turnover for the vehicle prep.
July 31, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hi Raii,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Phil at Dealership
Have a lovely day!
Evans Halshaw Ford Chester Customer Services
Phill was amazing!
I went in with my partner as she was getting a car. Special shoutout to Phill, he was absolutely amazing and super helpful. All of the team are brilliant and so friendly!
July 31, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hi Ruby,
Thank you for your positive review.
The team at Evans Halshaw Ford Chester are always happy to help!
Have a great day!
EvansHalshaw Ford Chester – Customer Services
Amazing service when buying my car
Amazing service when buying my car, Phill was amazing and explained everything to me. Would highly recommend him to everyone
July 31, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hi Chuthawan,
Thank you for taking the time to leave us a review.
We’re pleased to hear that Phill provided you with a five-star experience.
We greatly appreciate your comments and will be sure to pass onto our leadership team at Evans Halshaw Ford Chester so they know what great job Phill is doing.
Thank you again and enjoy your vehicle!
EvansHalshaw Ford Chester – Customer Services
Just had my fourth car from EH Chester…
Just had my fourth car from EH Chester and each time have use Phill Holding as my go to salesman. From start to finish his customer service skills are first class, he doesn’t push anything unnecessary onto you and acknowledges the customers needs and wants brilliantly and even responds to emails on his allotted days off( sorry Phill). He’s a credit to the business that others could learn from in dealing with the customer, first and foremost.
July 29, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hi Richard,
Thank you for taking the time to leave us a review.
We’re pleased to hear that Phill provided you with a five-star experience.
We greatly appreciate your comments and will be sure to pass onto our leadership team at Evans Halshaw Ford Chester so they know what great job Phill is doing.
Thank you again and enjoy your vehicle!
EvansHalshaw Ford Chester – Customer Services
Absolutely amazing experience buying a…
Absolutely amazing experience buying a car from Dan at Evans Halshaw. Every question answered and the patience of a saint. Quick turnaround and smooth transaction on a lovely car at a great price, good mileage and in lovely condition. I would highly recommend both Evans Halshaw and Dan.
July 30, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hi Nicky,
Thank you for your positive review.
The team at Evans Halshaw Ford Chester are always happy to help!
Have a great day!
EvansHalshaw Ford Chester – Customer Services
Great experience
Very friendly, great customer service even in the heatwave. I needed the car delivered and this was arranged faster than I expected. All communication was clear. This was the first time I had bought a car unseen - other than a video - and am very pleased. The car was spotless and just as described. Would highly recommend.
July 20, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hello Sue,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Great staff and dealership
Wonderful staff, very friendly and helpful.
I’ve dealt with Evans Halshaw Chester many times and they have always been excellent. Service department were very helpful on my last visit, Cara was fantastic. A very smart dealership too!
thank you 😎🚙
June 28, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hello Lee,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Ford Chester Customer Services
Absolutely appalling service
Absolutely appalling service, husband bought a very expensive car which was sold with a three year warranty, very quick to take his money....not as quick to deal with issues relating to the car, even during the three year warranty period. He has been without a car for nine months, yet still paying for it.
No response from any one with regards to rectifying this situation and managers seem to never be available, wonder if this is due to them being too busy dealing with other complaints.
Would suggest avoiding at all costs.
October 6, 2025
Unprompted review
Reply from Evans Halshaw - Ford Chester
Dear Jess,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Brand Customer Services
Terrible service and aftercare
They are very helpful and accommodating to get their sale, then it goes downhill. I was sold a land rover for over £20,000, with a 3 year warranty. The car breaks down within the warranty period, I was assured the breakdown would be covered. 9 months later, I am still paying for the car, and the dealership/staff ignore official complaints, dont respond when pressed, won't fix the car because it's not 'cost effective' for them. I still have 2 years of finance to pay, and have to borrow family cars and use public transport to get to work. Still not resolved
July 7, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Dear Mike,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Brand Customer Services
Great location
Great location. Friendly staff especially Phill. He was patient and was not pressuring us at all. He made the process very easy and provided excellent service. I am very happy with my car.
June 30, 2026
Unprompted review
Reply from Evans Halshaw - Ford Chester
Hi Olivia,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Phill at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
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