Evans Halshaw - Ford Coatbridge Reviews 

337
TrustScore 4 out of 5

4.1

200 Main Street, ML5 3RB Coatbridge, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Dealt with Michael at the Coatbridge branch. He was extremely helpful throughout the whole process of buying a new car and talked us through everything we had to know. Would definitely recommend visit... See more

Company replied

Rated 5 out of 5 stars

Booked my car into Evans Halshaw for a recall and new brake pads and discs. Staff were very helpful and kept me updated regularly on progress and costs. Steph in the service department in particul... See more

Company replied

Rated 5 out of 5 stars

I explained that my vehicle was a wheelchair accessible vehicle and it was the only means of getting my son about and as a result of this they made sure our vehicle work was completed on the same day... See more

Company replied

Rated 1 out of 5 stars

Feel conned into buying a service plan and guarantee. Will only help you if it's within 30 days of purchasing the car even if you discover a fault after that time and it's clear it's been there since... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 200 Main Street, ML5 3RB, Coatbridge, United Kingdom

  • 01236 707500

4.1

Great

TrustScore 4 out of 5

337 reviews

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4.1

All reviews

(337)

5,720 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chris and Jamie at Evan Halshaw were…

Chris and Jamie at Evan Halshaw were amazing we arrived on Sunday late on and we got a test drive and eventually settled on the car. They even stayed open late for us to finalise everything and we got a great deal. Very helpful and would definitely recommend. 10 out of 10 guys Thanks for all your help!

November 10, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Coatbridge

Hi Stephanie,

Thank you for your kind review. We are thrilled to hear you had such a positive experience and that you were happy with the service you received.

We will pass your feedback on to the team.

Thank you for your recommendation,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Lewis was 10/10 will recommend to…

Lewis was 10/10 will recommend to friends and family.

November 11, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Coatbridge

Hello Liz,

Thank you for taking the time to post about your recent experience with Lewis.

I’m pleased to hear that you had a 5* experience and we’re very grateful for your recommendation.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Andrew was great.

Andrew was great.

November 6, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Coatbridge

Hi Bobby,

A big thank you for leaving a 5* review for Andrew.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Recommend Andrew for buying a car he…

Recommend Andrew for buying a car he had been great

November 1, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Coatbridge

Hi Amanda,

We're so glad to hear you had a positive experience!

We appreciate your kind words and will share your feedback with Andrew.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Lewis was very helpful with my car…

Lewis was very helpful with my car purchase. Even with all the delays!
He helped make sure I got the car I wanted. Big thanks!

October 31, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Coatbridge

Hi Mark,

It's wonderful to know that you were happy with the service you received.

We appreciate your kind words about Lewis and his dedication to helping you find the perfect car.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Andrew was great made

Andrew was great made, it easy and simple to car exchange. Highly recommend using this ford.

October 31, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Coatbridge

Hi Scott,

We appreciate your kind words and are thrilled to hear about your positive experience with Andrew.

We strive to make the car exchange process as smooth and simple as possible for our customers.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent assistance from Callum and Nick

Excellent assistance from Callum and Nick in finding a suitable vehicle to match our needs and price range. Would readily recommend

October 30, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Coatbridge

Hi,

We're delighted to hear about your positive experience.

It's wonderful to know that Callum and Nick were able to help you find the perfect vehicle.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience (Andrew)

October 29, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Coatbridge

Hi Alex,

Andrew will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Andrew was so professional he got a…

Andrew was so professional he got a quick finance decision for me & the car was ready within a couple of hours to drive away!!

Andrew made it very easy for me too.

Iv always dealt with Arnold Clark in the past for years however I will now choose Evans Halshaw.

October 18, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Coatbridge

Hello,

We're thrilled to hear about your positive experience with Andrew and the team.

It's wonderful to know that you found the process easy and efficient.

We appreciate your kind words and are delighted that you've chosen Ford Coatbridge.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Andrew done us a fast turnaround on…

Andrew done us a fast turnaround on buying a second hand vehicle out this showroom.

5 Stars from me.

October 17, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Coatbridge

Hi Connor,

We're thrilled to hear about your positive experience with Andrew.

We appreciate your kind words and the 5-star rating.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Nicholas Sloan took great care of us…

Nicholas Sloan took great care of us and sorted the new car and part exchange very quickly.

October 11, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Coatbridge

Hi Ryan,

We appreciate your kind words about Nicholas.

We're committed to providing excellent customer service and strive to make the car buying process as smooth as possible.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Purchase Range Rover Evoque

This is the second car we have purchased we had excellent service from Callum who worked hard to get us the best deal thank you

October 11, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Coatbridge

Hi Craig,

We appreciate your kind words and are delighted to hear you had a positive experience with Callum.

We strive to provide excellent service to all our customers.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

The service was helpful

The service was helpful and accommodating, walking through all steps to make it as simple as possible.

October 11, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Coatbridge

Hi James,

Thank you for your kind words!

We are delighted to hear that you found our service helpful and accommodating.
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Callum was a great salesperson and did…

Callum was a great salesperson and did everything to make sure my sale was a success. Had a bit of an issue where my car did not have fuel and needed the paintwork fixed while I was paying for the car but this is the only issue I experienced.

October 11, 2024
Unprompted review
Evans Halshaw - Ford Coatbridge logo

Reply from Evans Halshaw - Ford Coatbridge

Hi Samuel,

We appreciate your feedback and are glad you had a positive experience with Callum.

We understand that the fuel and paintwork issues were inconvenient, and we strive to ensure all our customers have a smooth and enjoyable experience.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Nic made buying the car so easy and…

Nic made buying the car so easy and quick. Will be recommending to friends and family.

October 10, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Coatbridge

Hello,

Thank you for the review!

Your positive rating means a lot to Nic at Ford Coatbridge.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

picked up my 2nd car from evans halshaw…

Despite returning my faulty car 1 month ago, Evans Halshaw have still not returned my deposit or contacted the finance company to advise them it has been returned, Another email to their sales team last week and another complaint raised last Thursday 48hr reply ...still nothing ombudsman has been contacted.

picked up my 2nd car from evans halshaw after the first one had 5 months of problems, after 1 day this car also had problems and was returned with the engine management light on, fault was fixed and car returned to me. i had the same fault another 2 times. car returned only for the car to go into safe mode. the sales team advised i could return the car. which i have since done. now they are withholding my £2k deposit telling me i am not entitled to a refund! I would advise keeping well clear!!

October 3, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Coatbridge

Hi Mr Sneddon,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

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