Evans Halshaw - Ford Kirkintilloch Reviews 

165
TrustScore 4.5 out of 5

4.5

Kelvin Valley Works, Kilsyth Road, G66 1TA Kirkintilloch, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Evanshalshaw in Kirkintilloch is not my local garage. Past experiences means I will continue to travel here and trust them to advise and look after my Ford Edge. Today is no exception. First class se... See more

Company replied

Rated 5 out of 5 stars

Listened to what I needed from a new car and they offered options that ticked the necessary boxes. Good customer service. Sales person was not pushy and explained the paperwork clearly without jargon.... See more

Company replied

Rated 2 out of 5 stars

I think that you could improve your communication with customers. I recently waited nine months for a new Ford fiesta. I realized that the delay was down to Ford however I think that I should have be... See more

Company replied

Rated 5 out of 5 stars

Our sales advisor was very courteous and friendly. He was knowledge about the product and answered our emails quickly and efficiently. Ford Kirkintilloch has a lovely friendly vibe, we would not hesit... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Kelvin Valley Works, Kilsyth Road, G66 1TA, Kirkintilloch, United Kingdom

  • 0141 775 3100

4.5

Excellent

TrustScore 4.5 out of 5

165 reviews

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4.5

All reviews

(165)

5,338 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service.

Great service.

September 30, 2024
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hi Adrian,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Another purchase from Kirkintilloch Branch

Mix of online browsing and personal service in local store. Have bought several cars over the years from David at Kirkintilloch. Always helpful

September 23, 2024
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hi,

We appreciate your kind words and are glad to hear about your positive experiences with David.

We strive to provide excellent service and are pleased that you have found it helpful.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ross

Ross, our sales person was and continued to be excellent. Well informed and very keen to ensure that we were fully satisfied during the whole journey in buying a new car. 😁😁😁😁😁😁😁😁😁😁

September 12, 2024
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hi John,

We're thrilled to hear about your positive experience with Ross!

It's wonderful to know that he went above and beyond to ensure your satisfaction throughout the car buying process.

We appreciate your kind words and will share your feedback with Ross.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Found to be fast friendly and…

Found to be fast friendly and informative during the mot. Staff were welcoming and friendly

September 20, 2024
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hi John,

Thank you for your kind words and 5-star rating!

We're so glad you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Complete satisfaction

Simply David McKellar, made the experience great his wealth of knowledge and great people skil

September 16, 2024
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hi David,

We're thrilled to hear you had a positive experience!

We appreciate your kind words about David McKellar and his expertise.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great Service

Great Service from everyone at the Kirkintilloch branch.
On hand tips from both Dylan and Alan regarding the car computer stuff!

September 13, 2024
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hi Mark,

We're thrilled to hear you had a positive experience and that Dylan and Alan were able to provide helpful advice.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Recently attended for my MOT and the…

Recently attended for my MOT and the staff in the service department couldn't have been more friendly or helpful and really make you feel like a valued customer.

August 21, 2024
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hi,

We're so happy to hear you had a positive experience with our service department.

We strive to provide excellent customer service and appreciate your kind words.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Recent MOT visit

As previously said, compedant and helpful.

August 19, 2024
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hello,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Definitely won't be giving them my custom, again!

If I could give this garage zero stars, I would. Have dealt with this branch for many years but after a terrible experience recently, I won't be back. The chap who I was dealing with initially, Tony, was lovely. It's a shame the same can't be said for his superior, David. Has an air of arrogance that I have never came across before. Very unprofessional, talking loudly within the showroom; not directly to me but about me. Made,what should have been a pleasant experience, absolutely awful. Actually filled me with anxiety. This garage is literally on my doorstep but will not be using them again.

April 26, 2024
Unprompted review
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hello,

We appreciate you taking the time to share your feedback.

We understand your disappointment with your recent experience and apologise that it fell short of your expectations.

We value all customer feedback and will use it to improve our services.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Wonderful Experience

Completely satisfied with customer care shown from beginning to end of the transactions. All questions answered diligently and with total professionalism and the after care is second to none.

June 25, 2024
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hi Stuart,

Thank you for your kind words.

We are delighted to hear that you were completely satisfied with the customer care you received.

We strive to provide our customers with the best possible experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Tony helped me get my first car and helped me with all the options, he made sure I fit the car and that this was the best choice for me. He didn’t stop at just selling the car, he also ran through all of the controls and how everything to do with the car functioned he was of big help.

June 27, 2024
Unprompted review
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hi Marek,

Thank you for the great review!

We really appreciate you taking the time to feedback your experience with Tony.

We look forward to welcoming you back.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Our sales advisor was very courteous and friendly. He was knowledge about the product and answered our emails quickly and efficiently. Ford Kirkintilloch has a lovely friendly vibe, we would not hesitate in recommending to friends and family. Thank you again Kieron for your help.

June 15, 2024
Unprompted review
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hi Lesley,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Kieron.

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Easy to organise car service with…

Easy to organise car service with courtesy car. Cost fine,no surprises/ hidden costs

June 20, 2024
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hello Sandy,

Thank you very much for leaving a review!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

The dreaded MOT....

The dreaded MOT...everything went smooth, kept up to date by informative and friendly staff.

May 17, 2024
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hi,

Thank you so much for taking the time to review your experience with us.

We are absolutely thrilled that you have rated us so highly!

Kindest regards,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great Dealer - took good care of us

Really knowledgeable dealer; fully explained all the options and was very patient with all our questions. Great tone and good humour, did not feel under pressure at any point. Would go back for next car in a few years!

April 10, 2024
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hi Gordon,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

First class service

My motability car picked up from my home. MOT carried out and returned to me. First class service.

April 15, 2024
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hi Peter,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Many thank Darren a very efficient…

Many thank Darren a very efficient service and knowledgeable. I do as discussed have significant concern over the wet belt changeout on the ECO engine and no recall given the change in service interval.

March 15, 2024
Evans Halshaw - Ford Kirkintilloch logo

Reply from Evans Halshaw - Ford Kirkintilloch

Hi Mr Malloy,

Thanks so much for the review!

Darren and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

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