Many years ago this Ford dealer did not treat customers very well... Completely different now for me, I was welcomed upon arrival and on departure I was treated well, and given answers and information... See more
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Purchased a car from this branch 20 months ago. Battery needed replacing after approx 9 months. It took a week to achieve this mainly because the wrong battery was ordered. Now showing engine malfun... See more
Company replied
Rebecca was commendable in her approach and keen follow ups . She explained well and made us buy our first car at first sight of it . She also prioritised us over and got it delivered on short notice... See more
Company replied
They keep you updated with any work which needs doing, and you get a video of your car, including engine bay and the underside, which is great. The mechanic talks about the condition of various parts... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
1 Lasborough Road, Standing Way, MK10 0AB, Milton Keynes, United Kingdom
- 01908 585000
4.0
Great
436 reviews
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Great Service as l was late due to…
Great Service as l was late due to Traffic for my Car MOT which was due in 2 days time. Also very Professional Team and would highly Recommend to Anyone.
October 2, 2024
Reply from Evans Halshaw - Ford Milton Keynes
Hi,
We appreciate your kind words and are glad to hear that you had a positive experience.
We strive to provide excellent service and are happy to hear that our team was professional and helpful.
Evans Halshaw Customer Services
Rebecca was very good and professional…
Rebecca was very good and professional and a great personally
October 2, 2024
Unprompted review
Reply from Evans Halshaw - Ford Milton Keynes
Hi David,
We appreciate your kind words about Rebecca's professionalism and friendly demeanor.
Evans Halshaw Customer Services
Polite and friendly service reception…
Polite and friendly service reception kept me informed
September 30, 2024
Reply from Evans Halshaw - Ford Milton Keynes
Hi Paul,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
My new car
From start to finish the buying of my car and change over of all the paperwork was made easy and no stress
Thankyou
September 24, 2024
Reply from Evans Halshaw - Ford Milton Keynes
Hi Stephen,
We appreciate your kind words and are thrilled to hear that your experience was positive and stress-free.
We strive to make the car buying process as smooth as possible for our customers.
Evans Halshaw Customer Services
Rebecca was 10/10
Rebecca was 10/10. Answered all of my questions and made the buying process stress/hassle free.
September 30, 2024
Reply from Evans Halshaw - Ford Milton Keynes
Hi Christian,
Rebecca will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Liam was knowledgeable
Liam was knowledgeable, attentive but not over bearing. He took time to go over all the features of the car before I drove off.
September 27, 2024
Reply from Evans Halshaw - Ford Milton Keynes
Hi Hazel,
We appreciate your kind words about Liam's helpfulness and attention to detail.
We strive to provide excellent customer service and are glad you were satisfied.
Evans Halshaw Customer Services
Customer service
Had some issues previously and now they have resolved it really well. Customer service handler did really well in the end.
September 19, 2024
Reply from Evans Halshaw - Ford Milton Keynes
Hi Anu,
We're glad to hear that the issue has been resolved to your satisfaction.
We appreciate your feedback and are committed to providing excellent customer service.
Evans Halshaw Customer Services
Best Experience
Honestly, it was the best sales experience I've ever had. When we visited the dealership, Liam VanRooyen welcomed us and now I'm glad he did. Liam made our process so easy with his sincerity, interest and detailed information that if I were to buy a car again in the future, I would definitely want to buy from Liam. I can definitely say that this sales experience was the best I've ever had in my life.
September 24, 2024
Reply from Evans Halshaw - Ford Milton Keynes
Hello Murat,
We are so happy to hear about your positive experience.
It is wonderful to know that you had such a great time working with Liam.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Old fashioned service that makes a pleasure doing business
Nathan was amazing, greeting on arrival and happy to answer any questions to facilitate the purchase of the car I was interested in.
Nathan also kept in touch with updates as promised and was able to attend to every detail agreed as part of the sale.
September 21, 2024
Unprompted review
Reply from Evans Halshaw - Ford Milton Keynes
Hi,
We are delighted to hear about your positive experience.
We appreciate your kind words about Nathan's exceptional service.
We strive to provide our customers with a seamless and enjoyable car buying experience, and it's wonderful to know that Nathan exceeded your expectations.
Evans Halshaw Customer Services
Very helpful and friendly staff
September 20, 2024
Reply from Evans Halshaw - Ford Milton Keynes
Hi Mr Darbyshire,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Having to barter to get a warranty repair
Every time I have to deal with the service dept it is very tiring. Trying to blame a faulty TPMS on a company that fitted 2 tyres when they couldn’t provide evidence the TPMS was damaged. I then had to negotiate and persuade them that if the TPMS wasn’t damaged that it was therefore faulty.
I find it exhausting to deal with the service dept every time.
September 17, 2024
Reply from Evans Halshaw - Ford Milton Keynes
Hi Simon,
We understand your frustration with the service department.
We strive to provide a positive experience for all our customers.
We appreciate you bringing this to our attention and will use your feedback to improve our service.
Evans Halshaw Customer Services
Car Purchase
Buying my 2nd car and had no idea where to start. Kane was extremely helpful with explaining every policy and every step of the process and therefore I’m extremely happy with the service that was provided
September 20, 2024
Unprompted review
Reply from Evans Halshaw - Ford Milton Keynes
Hi William,
It's great to hear that you found the process clear and that Kane was able to help you.
We strive to provide excellent customer service and are happy to hear that we met your expectations.
Evans Halshaw Customer Services
Liam was amazing
Liam was amazing, so friendly and helpful . Couldn’t have asked for better service
September 16, 2024
Reply from Evans Halshaw - Ford Milton Keynes
Hi Miss Walton,
We're so glad to hear you had a positive experience.
We appreciate your kind words about Liam's service.
Evans Halshaw Customer Services
Many thanks to Rebecca who's knowledge…
Many thanks to Rebecca who's knowledge was amazing. Easily answered all my questions. She was truly professional.
A pleasurable experience
September 14, 2024
Unprompted review
Reply from Evans Halshaw - Ford Milton Keynes
Hello Penny,
We are delighted to hear you had a pleasurable experience.
We appreciate your kind words about Rebecca and her expertise.
Evans Halshaw Customer Services
Charged for work that wasn't done.
They recommended a brake fluid change 6 months ago which I was charged for but the work wasn't done, makes you wonder what else you get charged for without having the work carried out.
Edit: Never mind, that's a 1 star, just discovered the crack in my driver side headlight that someone attempted to cover up with glue, headlights get hot, glue melts. Looks like someone closed the bonnet on something they shouldn't have.
September 13, 2024
Reply from Evans Halshaw - Ford Milton Keynes
Hi Steve,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
They made it a good process
Reassured about any doubts I had about buying on line. Car arrived exactly as described
May 9, 2024
Reply from Evans Halshaw - Ford Milton Keynes
Hi Ramsay,
At Evans Halshaw we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Sold a faulty car
Sold a faulty car on hp finance. Reported the fault from day 1, 6 months on car is still faulting and the garage refused to help in anyway other than to leave me in debt. The people who work here must be trained on how to lie through there teeth.
Santander are now involved who has had the car investigated by a mechanic. So I'm sure they will be in touch!
February 15, 2024
Unprompted review
Reply from Evans Halshaw - Ford Milton Keynes
Hi Ryan,
We understand your frustration and apologise for the difficulties you've experienced with your car.
We strive to provide our customers with reliable vehicles and excellent service.
You have previously spoken with the management team and a final decision has been given.
Evans Halshaw Customer Services
Recently brought a new car for the…
Recently brought a new car for the family could not be happier with the car. Staff where very friendly and knowledgeable will definitely recommend coming here for your next car.
August 6, 2024
Unprompted review
Reply from Evans Halshaw - Ford Milton Keynes
Hi Mark,
Thank you for your kind words!
We're thrilled to hear you're happy with your new car and that you found our staff helpful.
We appreciate your recommendation and hope to see you again soon.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Milton Keynes
Hi Simon,
We’re happy to hear you had such a positive experience!
Have a fantastic day!
Evans Halshaw Customer Services
Excellent Service
Fantastic Service from Kane Church in the purchase of our new car, really helpful and Knowledgeable. Thank you for making the whole experience run so smoothly.
September 7, 2024
Unprompted review
Reply from Evans Halshaw - Ford Milton Keynes
Hello Paul,
Thank you for your kind words!
We're delighted to hear you had a positive experience with Kane.
We appreciate your feedback and will share it with the team.
Evans Halshaw Customer Services
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