Evans Halshaw - Ford Milton Keynes Reviews 

436
TrustScore 4 out of 5

4.0

1 Lasborough Road, Standing Way, MK10 0AB Milton Keynes, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Many years ago this Ford dealer did not treat customers very well... Completely different now for me, I was welcomed upon arrival and on departure I was treated well, and given answers and information... See more

Company replied

Rated 1 out of 5 stars

Purchased a car from this branch 20 months ago. Battery needed replacing after approx 9 months. It took a week to achieve this mainly because the wrong battery was ordered. Now showing engine malfun... See more

Company replied

Rated 5 out of 5 stars

Rebecca was commendable in her approach and keen follow ups . She explained well and made us buy our first car at first sight of it . She also prioritised us over and got it delivered on short notice... See more

Company replied

Rated 5 out of 5 stars

They keep you updated with any work which needs doing, and you get a video of your car, including engine bay and the underside, which is great. The mechanic talks about the condition of various parts... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 1 Lasborough Road, Standing Way, MK10 0AB, Milton Keynes, United Kingdom

  • 01908 585000

4.0

Great

TrustScore 4 out of 5

436 reviews

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4.0

All reviews

(436)

5,397 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from the used car…

Great service from the used car department, Kane made it super easy to purchase my car helped me through every step of the way can’t commend him enough, photos of the vehicle when coming to purchase was top tier,

August 26, 2024
Unprompted review
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Josh,

We're thrilled to hear about your positive experience!

It's wonderful to know that you had such a smooth and enjoyable car buying process.

We appreciate your kind words about Kane's outstanding service and the high-quality photos.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service

September 5, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Carla,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service department excellent

Service department excellent. From first contact to final repairs and follow up. Delivery and pick up service is a life saver. Thanks to all.

August 30, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi,

We strive to provide exceptional service and are glad that our delivery and pick-up service made your experience even better.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent customer service

Friendly staff and being kept updated on how MOT and service were going.

August 29, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Dale,

Thank you for your kind words!

We're glad you appreciated the friendly service and updates.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Quality work & excellent customer service

Very pleased with the service & MOT carried out at Evans Halshaw Milton Keynes on 4th Sep 24.
Excellent customer service was provided by the Service Manager & Josh on service reception

September 4, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Peter,

Thank you for your kind words!

We are delighted to hear that you were pleased with the service and MOT carried out at our Milton Keynes dealership.

We are proud of Josh and appreciate you acknowledging their excellent customer service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Generally very good

Generally very good. Collected and returned and routine service carried out.

August 8, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Nick,

We appreciate your kind words and are glad to hear that you were satisfied with our service.

Evans Halshaw Customer Services

Rated 4 out of 5 stars

As per the information provided in the…

As per the information provided in the previous box.

July 23, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Paul,

Thank you for the positive review.

We appreciate your feedback and will take this on board.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very happy

Routine car service carried out as required, on time and on budget. Very happy with customer service.

August 1, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Dawn,

Thank you for your kind review.

We're delighted to hear that your service was carried out to your satisfaction.
Evans Halshaw Customer Services

Rated 4 out of 5 stars

See previous

July 25, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Patrick,

Thank you for the positive review.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

The Sales guy was very helpful &…

The Sales guy was very helpful & courteous. The car was clean when collected & supplied with petrol.

July 27, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Terry,

We appreciate your kind words about our team and the service you received.

We strive to provide a positive experience for all our customers.

Evans Halshaw Customer Services

Rated 2 out of 5 stars

I saw a car I liked but the salesman…

I saw a car I liked but the salesman (Kane) was demanding and rude throughout. Beware before parting with any money such as a deposit. I asked some answers to some simple questions such as providing an email stating that the deposit is for a particular vehicle and refundable in event of a no sale. I have since been blocked from their website?

July 24, 2024
Unprompted review
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Anthony,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

New car collection

Professional, friendly and seamless!

July 20, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Lorna,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ready on time

Ready on time. Replaced seat belt stalk.

July 18, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi,

Thank you for such a positive review.

Have a wonderful day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very helpful and no pressure to buy…

Very helpful and no pressure to buy anything and talk us through everything and very friendly and would like to thank elliot gallon for all his help. Would definitely recommend

July 18, 2024
Unprompted review
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Siobhan,

Thank you for your kind review.

We’re so happy to hear that Elliot gave you a 5* experience! We will ensure that your lovely feedback is shared with them, as they’ll really appreciate it.

Thank you for your recommendation and we look forward to seeing you again!

Have a lovely day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good service

July 17, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes


Hi Nicholas,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic dealership and first rate…

Fantastic dealership and first rate service department .

July 14, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Paul,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

He was very patience with me and did answer anything we asked.He is very friendly and helpful 😊 🙂. I did really enjoyed his services.Thanks very much for the help today

My first tym going there and it was so great and really enjoyed it.Great customer care.Thanks for the services 😀 😄

July 6, 2024
Unprompted review
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Keziah,

We appreciate you taking the time to share your positive experience.

We're glad you enjoyed your visit and found our customer care to be excellent.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service & MOT

Arnie was great, he talked me through everything that was required to get my car safe & back on the road. Will definitely be a returning customer

June 24, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Sharon,

We're so glad to hear you had a positive experience.

We appreciate your kind words about Arnie and his helpfulness.

We're committed to providing excellent service and look forward to welcoming you back in the future.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Well done Josh

Josh was a delight to deal with. He could not have been more helpful and informative. Josh is a credit to Evans Halshaw, being the first contact is so important and he "aced "it. Thanks you so much Josh.

June 25, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hi Sheila,

We're thrilled to hear about your positive experience.

It's wonderful to know that you found Josh to be so helpful and informative.

We'll be sure to pass your kind words along.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Liam was very helpful and made the…

Liam was very helpful and made the experience enjoyable. He made sure he covered every thing and made the sale process very easy.

June 28, 2024
Evans Halshaw - Ford Milton Keynes logo

Reply from Evans Halshaw - Ford Milton Keynes

Hello David,

We’re happy to hear you had such a positive experience with Liam at Ford Milton Keynes.

Regards,
Evans Halshaw Customer Services

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