My commercial van was booked in for an MOT and there was quite a bit of work to do on it. I needed it back in time for my business use so Kerry and Mel on the front of house team made sure to keep me... See more
Company replied
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My commercial van was booked in for an MOT and there was quite a bit of work to do on it. I needed it back in time for my business use so Kerry and Mel on the front of house team made sure to keep me... See more
Company replied
Highly recommend the Bretton dealership. Having spent months searching Ford Rangers, Bretton came up with the best prices and great part ex quotes. Peter Fryer looked after us from start to finish pro... See more
Company replied
Our 2023 ford ranger was in for a re-call last week - when we picked it up - the wiper washer didn’t work- we took it back & got an invoice for £288 - apparently diagnostic was £120 - though we infor... See more
Company replied
Great experience at evans halshaw in bretton, Chester. Liam dealt with me buying a new van. He was very professional and I felt he went above and beyond in assisting me. I'd highly recommend this com... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Chester Road, Bretton, CH3, Chester, England, United Kingdom
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My commercial van was booked in for an MOT and there was quite a bit of work to do on it. I needed it back in time for my business use so Kerry and Mel on the front of house team made sure to keep me informed and arranged for the van to be ready in the time I needed it. I can't fault their customer service (and the service team). Thank you!

Reply from Evans Halshaw - Ford Transit Centre Bretton
Amazing service from the service team. Keep me informed at all times and just genuinely offer a faultless service.

Reply from Evans Halshaw - Ford Transit Centre Bretton
Fantastic service from the team at Evans Halshaw Bretton. Nothing too much trouble and always happy to help! A*

Reply from Evans Halshaw - Ford Transit Centre Bretton
Steve was great right from the start of my experience buying a Ford Transit Custom at Ford Marshall Chester.
Great experience.

Reply from Evans Halshaw - Ford Transit Centre Bretton
Well organised and swift transfer of car to van with no hassle.

Reply from Evans Halshaw - Ford Transit Centre Bretton
Very pleasant experience - friendly and helpful staff.
Stephen was great from the first phone call enquiry to eventual sale.

Reply from Evans Halshaw - Ford Transit Centre Bretton
Great experience at evans halshaw in bretton, Chester. Liam dealt with me buying a new van. He was very professional and I felt he went above and beyond in assisting me. I'd highly recommend this commercial dealer and especially Liam.

Reply from Evans Halshaw - Ford Transit Centre Bretton
Good customer service and easy to find also good range of vehicles new and used

Reply from Evans Halshaw - Ford Transit Centre Bretton
Vehicle: HG22 BKL
I’m extremely disappointed with the after‑sales service from Evans Halshaw. We purchased a van (HG22 BKL) in April with a three‑month warranty, and shortly afterward we discovered an oil leak. Instead of addressing the issue promptly, they repeatedly delayed the appointment until the warranty period had conveniently expired.
When we finally brought the van in, they claimed to have found additional issues, carried out repairs, and charged us—yet they never provided a full or clear report of the work they said they completed. Because of that, we still don’t know what was actually done.
Not long after, the van broke down again. Despite multiple chasers, it took them five days just to provide a repair quote. The problem was identified as an oil filter change—something that should have been dealt with when we originally reported the oil leak months earlier.
We also reached out to the original salesperson for support, but emails were completely ignored.
Overall, the experience has been frustrating, costly, and far below the standard we expected. The lack of transparency, delayed responses, and avoidance of responsibility make it very difficult to trust their after‑sales support.

Reply from Evans Halshaw - Ford Transit Centre Bretton
Lovely service, great team and well impressed with our new van.
Thank you for looking after us

Reply from Evans Halshaw - Ford Transit Centre Bretton
Excellent service would highly recommend

Reply from Evans Halshaw - Ford Transit Centre Bretton
Really good experience using this dealership, Ryan was so helpful, informative and went above and beyond to make my purchase as easy as possible. Would defiantly recommend with my experience. Thanks Ryan

Reply from Evans Halshaw - Ford Transit Centre Bretton

Reply from Evans Halshaw - Ford Transit Centre Bretton
We were very pleased to do buisness with Ford at Bretton. Our point of contact Ryan was fantastic, he kept us upto date and explained every process well. Thank you for a pleasant and hassle free purchase of our new van.

Reply from Evans Halshaw - Ford Transit Centre Bretton

Reply from Evans Halshaw - Ford Transit Centre Bretton

Reply from Evans Halshaw - Ford Transit Centre Bretton
Such a lovely person to deal with.
Glyn was outstanding

Reply from Evans Halshaw - Ford Transit Centre Bretton
I bought a used car from Steve at Evans Bretton, he was a very approachable and knowledgeable guy, who made the experience a positive one. I will be back in a few years for a further upgrade, Thanks!

Reply from Evans Halshaw - Ford Transit Centre Bretton

Reply from Evans Halshaw - Ford Transit Centre Bretton
Received brilliant service recently in Ford Bretton, went in enquiring about a van for my business and got 5 star service from Ryan from my first phone call to picking up my keys.
Helpful, knowledgeable and friendly.
Highly recommend.

Reply from Evans Halshaw - Ford Transit Centre Bretton
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