Evans Halshaw - Ford Transit Centre Bretton Reviews 

251
TrustScore 4.5 out of 5

4.5

Chester Road, Bretton, CH3 Chester, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My commercial van was booked in for an MOT and there was quite a bit of work to do on it. I needed it back in time for my business use so Kerry and Mel on the front of house team made sure to keep me... See more

Company replied

Rated 5 out of 5 stars

Highly recommend the Bretton dealership. Having spent months searching Ford Rangers, Bretton came up with the best prices and great part ex quotes. Peter Fryer looked after us from start to finish pro... See more

Company replied

Rated 1 out of 5 stars

Our 2023 ford ranger was in for a re-call last week - when we picked it up - the wiper washer didn’t work- we took it back & got an invoice for £288 - apparently diagnostic was £120 - though we infor... See more

Company replied

Rated 5 out of 5 stars

Great experience at evans halshaw in bretton, Chester. Liam dealt with me buying a new van. He was very professional and I felt he went above and beyond in assisting me. I'd highly recommend this com... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Chester Road, Bretton, CH3, Chester, England, United Kingdom

  • 01244 660681

4.5

Excellent

TrustScore 4.5 out of 5

251 reviews

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4.5

All reviews

(251)

5,338 reviews in the last 12 months

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Rated 5 out of 5 stars

Brought a van from Steve Pritchard

Brought a van from Steve Pritchard, brilliant service and really happy with the van

October 12, 2023
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Chris,

A big thank you for leaving a 5* review for Steve.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service, pleasant quick and easy. No pushy sales tactics

October 11, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Michael,

We are delighted to see such a positive review.

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Professional Service with a smile !

When I purchased my Ford Ranger, I found the experience very positive and professional without any pressure- Liam Flynn overseen the sale and was just perfect in every way and has remained a helpful link, recently going out of his way to assist me when my vehicle had to return over a recall

October 6, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Phil,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Liam.

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Peter Fryer was a fantastic help in…

Peter Fryer was a fantastic help in selecting, sourcing and purchasing my new vans

October 6, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Kip,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Peter was great from start to finish

October 7, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi George,

Thank you for reviewing us!

We appreciate you taking the time to do this and hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ryan was fantastic very helpful and…

Ryan was fantastic very helpful and plenty of time for his customers

September 30, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Jerry,

Thank you so much for leaving us this great review. We will be sure to share this with Ryan.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Purchased a new electric transit

Purchased a new electric transit for the company, Ryan was super helpful arranging the collection date of our new vehicle, getting the paperwork boxed off.
Making it all run super smooth. Big thanks Ryan.

September 29, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Matt,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Ryan.

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent fast service highly recommend…

Excellent fast service highly recommend Ryan and the team for and ford commercial vehicle

September 29, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Andrew,

Thank you for your positive review.

Ryan and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Really great service

Really great service
Peter was amazing
Will be back when we need another van

September 28, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Patrick,

Thank you for reviewing us!

Peter will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

This is my second van of Steve…

This is my second van of Steve…
Great service and looked after me…

September 15, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Alan,

A big thank you for leaving a 5* review for Steve.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service as always new van

Great service as always, Steve is fantastic great service

September 9, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Karl,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just bought a van from Evans Halshaw…

Just bought a van from Evans Halshaw Transit Centre Bretton. Peter Fryer the sales person was absolutely amazing. Nothing was to much trouble and his communication was amazing too. Will definitely be dealing with Peter again.

September 9, 2023
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Gary,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Peter.

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Steve and Liam are always giving great…

Steve and Liam are always giving great service, best place to buy a van

September 7, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Peter,

Thank you very much for leaving a 5* review.

Steve and Liam will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good service

September 2, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Rich,

Thank you for choosing Evans Halshaw!

All the best!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

still has fault

still has fault
not left your site

July 8, 2023
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi George,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great personal service from a Commercial Vehicle site

I bought a brand new 2023 Ford Ranger Raptor from Evans Halshaw Ford in Bretton, Chester.

From initial enquiry, to driving away my brand new car took only a couple of weeks, everyone was attentive and helpful.

Thank you to Jack Mason and the team, great service and I was not even a fleet customer, just a private purchase of 1 vehicle. You guys are great.

What a contrast to the VW dealership in Chester earlier the same day - such arrogance - could not free someone to speak to me at their site despite waiting in person on site for a hour - and they knew I was wanting to buy a brand new £60k vehicle.

July 29, 2023
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Peter,

A huge thanks for taking the time to rate your recent experience with us.

Jack and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service for tyre replacement

Paul was helpful and they even cleaned up the alloy wheel that had some damage

All round very efficient to get the car booked in and sorted for me

August 25, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hello Hannah,

Paul will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great customer service from Jack Mason…

Great customer service from Jack Mason (sales) as usual. 4th van purchased through Jack.

August 25, 2023
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hello Steve,

Jack will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Bretton - Fantastic Service

Evans Halshaw Ford Bretton. Great service, really friendly and approachable team. I had an emergency which meant i was unable to drive my car. Within 24 hours my issue was dealt with quickly and to a very high standard, great communication also. Really happy with my experience.

August 4, 2023
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hello,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Sale side great, Service side disappointing

Sale side is absolutely fantastic, however the service side is awful, Paul is fantastic on the desk, Carl the business manager is terrific, Julian service manager is appalling, my van has been sat in the garage awaiting for repair since March, not all is fault but slow replying to warranty company, slow in replying to myself, slags people off breaching GDPR, julian is letting the dealership down.

August 2, 2023
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Nathan,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

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