Evans Halshaw - Ford Transit Centre Bretton Reviews 

251
TrustScore 4.5 out of 5

4.5

Chester Road, Bretton, CH3 Chester, England, GB


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Rated 5 out of 5 stars

My commercial van was booked in for an MOT and there was quite a bit of work to do on it. I needed it back in time for my business use so Kerry and Mel on the front of house team made sure to keep me... See more

Company replied

Rated 5 out of 5 stars

Highly recommend the Bretton dealership. Having spent months searching Ford Rangers, Bretton came up with the best prices and great part ex quotes. Peter Fryer looked after us from start to finish pro... See more

Company replied

Rated 1 out of 5 stars

Our 2023 ford ranger was in for a re-call last week - when we picked it up - the wiper washer didn’t work- we took it back & got an invoice for £288 - apparently diagnostic was £120 - though we infor... See more

Company replied

Rated 5 out of 5 stars

Great experience at evans halshaw in bretton, Chester. Liam dealt with me buying a new van. He was very professional and I felt he went above and beyond in assisting me. I'd highly recommend this com... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Chester Road, Bretton, CH3, Chester, England, United Kingdom

  • 01244 660681

4.5

Excellent

TrustScore 4.5 out of 5

251 reviews

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4.5

All reviews

(251)

5,338 reviews in the last 12 months

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Rated 5 out of 5 stars

Used this dealer for many years and…

Used this dealer for many years and Steve Pritchard has always been really helpful.

January 31, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Colin,

Thank you for your positive review.

Steve and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Unbeatable prices and service

Highly recommend the Bretton dealership. Having spent months searching Ford Rangers, Bretton came up with the best prices and great part ex quotes. Peter Fryer looked after us from start to finish providing in depth knowledge and guidance and was always on hand to answer questions or provide personalised videos. Would definitely use the guys again when making future purchases.

January 27, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hello Chelsea,

Thank you so much for the review.

We're thrilled that you had such a positive experience with Peter.

We hope that you'll consider us again in the future.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

3 days of having my pickup for a half…

3 days of having my pickup for a half hour diagnostic check up. Then saying my 5 star warrenty was not covering a simple sensor when it was.
Then waiting for a call when part came in which didn't come. I phoned 3 weeks later.

December 9, 2023
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi David,

Thank you for your review.

We're very sorry to hear that you haven't had a positive experience. We appreciate your disappointment with this and it isn't the level of customer service that we aim to provide.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Brought a van from here

Brought a van from here, Steve was very knowledgeable and attentive. The after sales care has also been very well managed. I would definitely recommend. Jamie

January 22, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hello Jamie,

Thank you very much for leaving a 5* review.

Steve and Jamie will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Transit Custom Trail DCIV

Quick service from Glyn, found the best deal for me and my needs. Would be happy to deal with again

January 22, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hello Nathan,

Glynn loves receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Peter Great customer service

Peter was very helpful. Great customer service throughout the whole process and I’m very happy with my purchase.

January 20, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hello Jamie,

Peter will appreciate this positive review.

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Hi i was recommended to use Evans Halshall

Hi i was recommended to use Evans Hal Shaw transit centre Bretton but I had the worse visit you can imagine I booked it in for 2 sensors to be fitted on return a few hours later they had told me I had an engine misfiring the rear brake lights not working and to top it off horn not functioning so I left with more faults than I arrived with then when I got home I found
The fuse cover had been completely broken and all my fuses had been removed after dealing with a local parts company put all fuses back in the fuse box everything is perfect just wondering if there after work so by sabotage my van give there mechanics work I was disgusting and disappointed I will never go back Paul on the main desk no call still for the fuse box they promised me sad really ……… just beware

November 17, 2023
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Keith,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very good experience

Very good experience. Excellent.

January 13, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Scott,

Thank you for choosing Evans Halshaw!

All the best!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Initially spoke to Liam by phone to…

Initially spoke to Liam by phone to arrange a viewing, I visited Evans Halshaw twice to view this particular vehicle and I must admit all the staff especially Liam who was dealing with me was fantastic, helpful and nothing seemed to much trouble.

January 4, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Berttie,

A huge thanks for taking the time to rate your recent experience with us.

Liam and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service thanks to Peter Fryer…

Excellent service thanks to Peter Fryer love the van
Thanks

January 5, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Stephen,

Thank you very much for leaving a 5* review.

Peter will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Peter Fryer of…Ford Bretton

Have been dealing with Peter Fryer of Ford Bretton. What a genuine helpful guy he is. Bending over backwards to helpful, nothing is too much trouble

December 7, 2023
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hello Andrew,

Peter will appreciate this positive review.

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very helpful

Very helpful, brilliant service from Peter

December 20, 2023
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Robin,

A big thank you for leaving a 5* review for Peter.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ford Transit custom

I bought a Ford Transit Custom from Evan Halshaw Bretton and I couldn't have asked for an easier process. Peter, the man who helped me, was brilliant, honest and extremely helpful. They even gave me a better than fair exchange price for the vehicle I was part exchanging. I would definitely go there again.

December 20, 2023
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hello Ryan,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Peter.

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service from Peter Fryer.

Great service from Peter Fryer.
He went above and beyond to make sure everything went smoothly to make my purchase.

December 18, 2023
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Wayne,

Peter loves receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Impeccable service from Peter Fryer

Impeccable service from Peter Fryer, 4th vehicle we have bought from him in 2 years and cannot fault him. His communication skills are faultless and we bought all vehicles from him without seeing the vehicles in person till delivery day and no issues at all which speaks volumes for a company that is 120 plus miles away from us.

December 19, 2023
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hello Emyr,

A huge thanks for taking the time to rate your recent experience with us.

Peter and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service throughout my experience…

Great service throughout my experience thanks to Peter fryer.

December 16, 2023
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Will,

Thanks so much for the review!

Peter and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Purchased a van today and Liam assisted…

Purchased a van today and Liam assisted us with great professionalism, very helpful and honest service.

December 16, 2023
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Klodian,

Thanks so much for the review!

Liam and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good old fashioned customer care...

I returned to Transit Centre Bretton as I had such a poor/woeful experience with TCH Transit Centre Derby.

I reached out to Peter, from whom I bought my van, after receiving such a lack of care elsewhere, recalling the attention and care Peter and his colleagues gave me when making my purchase, I rang him for help. Bretton is a 4hr roundtrip drive for me, but well worth it. Having a fault on my van that no one else was bothered to look for, Peter hooked me up with Paul their service manager. The van was in for two days fault finding, the old fashioned way...not looking for a hit and miss fault code! Sure enough, the chaps discovered the fault and are confident that they have fixed it. They listened to me, understood my frustrations and used my insights as the driver, to narrow down and resolve my problem.

I cannot thank the team enough at Bretton for helping me and taking away my frustration, my van had been parked up for 4months with the fault that no one else wanted to 'own'. I can fully recommend buying a van from these chaps or having them service/repair you van.

Huge thanks to the team.

December 8, 2023
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hello Andy,

Thank you for reviewing your experience at our Ford dealership in Bretton.

It sounds like Peter has done a fantastic job helping you. I'll be sure to pass your kind review on to Peter, he will appreciate this a lot.

Thanks again!
Evans Halshaw Customer Services

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