Always fantastic service from Sharon at Evans Halshaw Walsall. Always friendly and polite and keeps you well informed through ever step, whether it's a service, MOT, or any other repair
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a great experience with Evans Halshaw , brought a Peugeot 3008 , sales person was Theo gayle, he was brilliant and talked through everything thoroughly , would recommend to anyone looking to get a... See more
Company replied
If you value your sanity, your time, and your money, DO NOT buy a car from this place. Buying a vehicle from them has been the single worst customer experience of my life.Almost immediately after dri... See more
Company replied
Evans Halshaw carried out MOT and service. As always service advisors are friendly and helpful. First class service from knowledgeable technicians. Service plan is good value and takes away the stres... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Pleck Road, WS2 9EX, Walsall, United Kingdom
- 01922 748200
3.6
Average
606 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very prefessional
April 27, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Thomas,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
Evans Halshaw carried out MOT and service
Evans Halshaw carried out MOT and service. As always service advisors are friendly and helpful. First class service from knowledgeable technicians. Service plan is good value and takes away the stress of bills by making affordable monthly payments. Highly recommended.
April 26, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Dave,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the Ford dealership in Walsall.
Have a nice day!
Evans Halshaw Customer Services
Fantastic service
A Fantastic service from the minute I walked in the showroom, the sales team were great and talked me through everything, car is lovely and a great price.
I would absolutely recommend them and will certainly be going back next time I want to upgrade:
April 11, 2024
Unprompted review
Reply from Evans Halshaw - Ford Walsall
Hello Lea,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Customer Services
Excellent service from start to finish
Excellent service from start to finish. The video health check demonstrates the honesty and integrity of the Facility. My battery was only 40 % charged and it was fully charged free of charge overnight. A very nice touch.
April 24, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Hari,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Customer Services
Excellent service
Excellent service. Many thanks to Sharon on the Service desk for ensuring everything went smoothly as usual.
April 23, 2024
Reply from Evans Halshaw - Ford Walsall
Hello,
Thanks for giving Sharon a positive review!
We are grateful for the positive feedback.
Evans Halshaw Customer Services
Amazing
Amazing!
I cant express my gratitude enough for always pulling through with any works my car needs
My go to for MOT and SERVICE
Highly recommend , excellent service
April 24, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Fatima,
Thank you for taking the time to leave us this fantastic review!
We strive to provide excellent customer service at the Ford dealership in Walsall.
Thanks again!
Evans Halshaw Customer Services
All the staff were extremely helpful.
All the staff were extremely helpful.
Any issues I had, I emailed Sarah and received a response straight away, even on her days off.
April 13, 2024
Reply from Evans Halshaw - Ford Walsall
Hello Pamela,
Thank you for giving Sarah such a great review!
It really means a lot to us.
Thanks again!
Evans Halshaw Customer Services
Excellent customer service and…
Excellent customer service and professionalism..looked after us and answered all questions we had.. we picked the car up when promised. Really great team.
April 6, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Tracy,
Thank you for giving Ford Walsall such a great review!
It really means a lot to us.
Thanks again!
Evans Halshaw Customer Services
Ethan is both knowledgeable and…
Ethan is both knowledgeable and professional in his work. He made the process of buying both my wife and I cars very easy. Thoroughly recommend Evans Halshaw
April 6, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Neil,
Thank you very much for the 5* review!
Ethan values your feedback and take pride in providing the best possible customer service!
Thanks again!
Evans Halshaw Customer Services
1st class experience
1st class experience from initial enquiry to delivery! Huge thanks to Ethan Young at the Walsall branch for his kindness and friendly manner, he made such a difference to the buying process by explaining everything clearly! The delivery of my vehicle was also extremely good and right on time! I won't hesitate to recommend this company!
April 8, 2024
Reply from Evans Halshaw - Ford Walsall
Hello Beverley,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your recent experience with Ethan.
We hope to be of service to you again!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Walsall
Hi,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Good service
Good service. Polite friendly staff. I used while you wait facility. Waiting area clean and tidy.
April 2, 2024
Reply from Evans Halshaw - Ford Walsall
Hello John,
Thank you for your kind words - we're glad to have been of service!
Take care,
Evans Halshaw Customer Services
Ethan was very helpful the overall…
Ethan was very helpful the overall experience was great made sure everything was ready 👌
March 30, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Wendy,
Ethan loves receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Evans Halshaw Customer Services
Car Leasing
I was talked through every stage by Sarah Poulson. Effectively, efficiently and respectfully. Sarah also sent me a follow-up email within 48 hours to check everything was in order.
March 28, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Mr Moss,
Thank you for reviewing us!
Sarah will really appreciate you taking the time to do this.
We hope you have a great day!
Evans Halshaw Customer Services
Very easy to deal with and hepful
March 30, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Michael,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Keith Cannings made the process of…
Keith Cannings made the process of changing my car exceedingly smooth & painless 😄
March 30, 2024
Unprompted review
Reply from Evans Halshaw - Ford Walsall
Hi Phil,
Thank you for the positive review!
I will be sure to share it with Keith at the Ford dealership in Walsall.
Take care!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Walsall
Hi,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Cracking service received by Evans…
Cracking service received by Evans Halshaw Ford Walsall. Keith Cannings very attentive. Good communication and wanting the best for the customer.
March 27, 2024
Unprompted review
Reply from Evans Halshaw - Ford Walsall
Hi,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Evans Halshaw Customer Services
100% recommend
Very happy and would 100% recommend. Staff are friendly and accommodating
March 9, 2024
Unprompted review
Reply from Evans Halshaw - Ford Walsall
Hi Rajan,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
excellent all round
March 21, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Andrew,
Thank you for your five stars!
Evans Halshaw Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.