I would like to say a huge thank you to Eddie at Evans Halshaw for all his help and support. From the moment I contacted him about purchasing my Mini Countryman, he was incredibly helpful and pr... See more
Company replied
Location
Switch locationFordStore, Pioneer Park, 200 Ampthill Road, MK42 9BW Bedford, GB
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See what reviewers are saying
I would like to say a huge thank you to Morgan, we purchased a used ford kuga on the 20th of August. Morgan was very professional and her knowledge was great. She made the transition very easy and no... See more
Company replied
Brandon was a very honest and genuine sales rep who helped me navigate to the exact requirements of the car I would take , his an asset for Evans and you would be well served to take an appointmen... See more
Company replied
Impossible to park. Took 10 minutes to drive through overflow carpark due to being blocked several times. Eventually parked in one space I could find only to be told to move it and not to worry about... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
FordStore, Pioneer Park, 200 Ampthill Road, MK42 9BW, Bedford, United Kingdom
- 01234 328522
4.1
Great
527 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service
Great service provided by Brandon , he was very friendly and helpful and made choosing my new car very easy
October 25, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Bedford
Hi Debra,
We're thrilled to hear about your positive experience!
We appreciate your kind words about Brandon and his dedication to providing excellent service.
Evans Halshaw Customer Services
Great Service
Anita always looks after us. Helped understand the new features on new car excellent service as always
October 30, 2024
Reply from Evans Halshaw - FordStore Bedford
Hi Mel,
We appreciate your kind words about Anita's exceptional service and her ability to make you feel comfortable with the new features on the vehicle.
Evans Halshaw Customer Services
All good
From booking to collection, the service advisor was very friendly, their communication throughout the day was brilliant and my car was lovely and clean when i collected my car at the end of the day.
October 24, 2024
Reply from Evans Halshaw - FordStore Bedford
Hi Nicky,
Thank you for your kind words.
We are delighted to hear that you had a positive experience with our service.
We appreciate your feedback and are glad you found our service advisor friendly and the communication throughout the day brilliant.
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Bedford
Hi Nigel,
We appreciate your feedback and are glad to hear that you were pleased with the communication you received.
Evans Halshaw Customer Services
They were friendly from the moment they…
They were friendly from the moment they answered the phone and the service was superb all the way through the viewing, test drive and purchase. The support and time given was just right (noone likes a pushy sales member). Jacob was particularly good, he was knowledgable, friendly, patient, quick and responsive to all my questions via email - I got all the answers I needed to make purchasing my car a breeze!
October 19, 2024
Reply from Evans Halshaw - FordStore Bedford
Hello Hannah,
We are delighted to hear about your positive experience.
It's wonderful to know that you found the entire process, from the initial phone call to the purchase, to be smooth and enjoyable.
We appreciate your kind words about Jacob and his exceptional service.
We are glad that you found him knowledgeable, friendly, and responsive to your needs.
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Bedford
Hi Abdal-Salam,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Bying the vehicle was excellent just…
Bying the vehicle was excellent just hope after sales is as good as have problem with drivers seat hope it will get fixed as easily ad Bying the vehicle
October 19, 2024
Reply from Evans Halshaw - FordStore Bedford
Hi Kevin,
We're thrilled to hear you had a positive experience buying your vehicle.
We understand your concern about the driver's seat issue and want to assure you we're committed to providing excellent after-sales service.
We'll do our best to resolve this matter quickly and efficiently.
Evans Halshaw Customer Services
Lauren Giles was excellent
October 16, 2024
Reply from Evans Halshaw - FordStore Bedford
Hi Pasquale,
A big thank you for leaving a 5* review for Lauren.
Have a lovely day!
Evans Halshaw Customer Services
Professionalism shown by your staff and…
Professionalism shown by your staff and going that extra mile by coming out with me to show me where my car was parked after the MOT.
She is certainly an asset to your organisation.
October 18, 2024
Reply from Evans Halshaw - FordStore Bedford
Hello,
Thank you for your kind words.
We are delighted to hear that our staff went above and beyond to ensure your satisfaction.
We appreciate your feedback.
Evans Halshaw Customer Services
Purchasing a car
From start to finish Jacob Inskip from Evans Halshaw - Bedford, has been absolutely amazing! So helpful & thorough throughout the whole process of purchasing my partners car. As my partners from Luton this has been a lot of back & forth - he’s been so patient and couldn’t recommend a better car dealership! Thank you Jacob.
October 17, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Bedford
Hello Leah,
Thank you for your kind words!
We are thrilled to hear about your positive experience at Ford Bedford.
We appreciate your recognition of Jacob's dedication to providing exceptional customer service.
Evans Halshaw Customer Services
Very good all round and friendly
Very good all round and friendly. Parking a bit problematic though.
October 16, 2024
Reply from Evans Halshaw - FordStore Bedford
Hi Paul,
We appreciate your kind words about our service and friendliness.
We understand your concern about parking and will look into ways to improve the experience for our customers
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Bedford
Hi Anthony,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Car sold with incompatible battery
I bought a Mercedes C-Class estate car from Evans Halshaw Bedford that was found out to be fitted with an incorrect battery.
Unfortunately Evans Halshaw refused to replace the incorrect battery in the car and I was stuck for a bill for £400 within the first 30 days.
September 1, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Bedford
Hi Russell,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
Very helpful
I purchased a car from Jacob and was impressed by the help and support I received in the process. Jacob made it seem very straight forward and I appreciated the time he spent explaining the various buttons and functions included in the car and helping me get everything set up, phone connected etc.
October 5, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Bedford
Hi Susan,
We're thrilled to hear about your positive experience!
It's wonderful to know that you found the car buying process straightforward and received the support you needed.
We appreciate your kind words about Jacob's dedication to helping you get settled in your new car.
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Bedford
Hi,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
MOT day
Efficiently carried out MOT. Car ready in good time. Nice that a Health Check was included (for the car not the customer!)
October 8, 2024
Reply from Evans Halshaw - FordStore Bedford
Hi Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it’s great to see you had such a positive experience at Ford Bedford.
Have a lovely day!
Evans Halshaw Customer Services
Excellent Service
Kept informed throughout the repair, friendly team and a good job completed. Thank you.
October 7, 2024
Reply from Evans Halshaw - FordStore Bedford
Hi,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
We have just purchased a car from Jacob…
We have just purchased a car from Jacob who made the whole process incredibly easy. He provided all the necessary details about the car, helped with the test drive and then allowed us time to look it over ourselves. For the purchase he explained everything clearly and easy to follow. At know point did we feel pressured to buy the car or any extras that were offered. All in all a fantastic experience
October 5, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Bedford
Hi Tony,
It sounds like you had a fantastic time working with Jacob.
We are committed to providing our customers with a seamless and enjoyable car buying experience, and it's wonderful to know that Jacob was able to deliver on that commitment.
Thank you for taking the time to share your feedback.
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Bedford
Hi Nigel,
We always appreciate positive reviews!
Thank you, and happy motoring!
Evans Halshaw Customer Services
Untrustworthy
I took my car for an MOT in Bedford and was told it needed over £2000 of work to pass. However they would not give me a date for the work to be done unless I agreed and paid for the parts. After much pushing it turns out the work could not be done for potentially months as the part was on back order. They would charge £10 a day for a curtesy car in this period. I took the car to another garage to look it over and was told it did not need any of the work quoted. I brought my car back for a retest having no additional work done, only having the car looked over and it passed its MOT, proving the work was never necessary. Incredibly disappointed with the deceitful service and will not be returning for any MOT or servicing.
September 19, 2024
Reply from Evans Halshaw - FordStore Bedford
Hi,
We are sorry to hear about your experience.
We strive to provide the best possible service to our customers and it is disappointing to hear that this was not your experience.
We will ensure that your feedback is passed on to the relevant team so that we can learn from this and improve our services.
Evans Halshaw Customer Services
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