I had my car in to get serviced with Evans Halshaw Ford two years in a row. Both years they replaced my front brake pads and discs. This was despite only having driven 8500 miles in the interim.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had my car in to get serviced with Evans Halshaw Ford two years in a row. Both years they replaced my front brake pads and discs. This was despite only having driven 8500 miles in the interim.... See more
Company replied
I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needin... See more
Company replied
From the moment we reserved it online to the day of delivery everything went very smoothly. Special mention to Gary Waugh from sales and Scott in the workshop who both excelled in customer service and... See more
Company replied
I was picked up at the bus station by Gary having spoken to Nick a day earlier and later Tony on phone. Gary was very helpful and assisted my friend and I on my purchase and all through the process. G... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Written by the company
Every Day Low Prices
694 Cumbernauld Road, G33 2ET, Glasgow, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and understanding sales staff who understand that it is so important to look after the needs of the customer and make sure that the highest level of service is always provided!

Reply from Evans Halshaw - FordStore Glasgow
Amazing service start to finish
Nothing was a bother even sorted my retention forms with DVLA etc

Reply from Evans Halshaw - FordStore Glasgow
At the Cumbernauld road branch Jay was very proactive in ensuring the new car was buffed out and painted. Really grateful for the customer service and would highly recommend Evans Halshaw to a friend or family member.

Reply from Evans Halshaw - FordStore Glasgow
Gary made my experience great. Can't praise him highly enough.

Reply from Evans Halshaw - FordStore Glasgow
Everything about buying the car was explained to me and all of my questions were answered comprehensively.

Reply from Evans Halshaw - FordStore Glasgow
Great for my car service Cumbernauld Road, Glasgow). Really smooth operation - you get the impression everyone is committed to excellence.

Reply from Evans Halshaw - FordStore Glasgow
From choosing the car to delivery the process was made so easy by the staff who were a pleasure to deal with . I will definitely be using & recommending Evans Halshaw in the future .

Reply from Evans Halshaw - FordStore Glasgow
Reception staff were friendly and welcoming. MOT carried out in a sufficient time. Very happy and would use again.

Reply from Evans Halshaw - FordStore Glasgow
Brilliant customer service on Saturday when we were in store. Aidan and Lauren were helpful throughout and even managed to sort it so we could have the car on the same day. Highly recommend!

Reply from Evans Halshaw - FordStore Glasgow
The staff at this Glasgow branch especially Gary and Lauren were first class from start too finish highly recommend Evans halshaw Glasgow

Reply from Evans Halshaw - FordStore Glasgow
explaining every part of the deal in great detail amd covering areas if we were un sure

Reply from Evans Halshaw - FordStore Glasgow
Perfect service! We dealt with James who was so helpful throughout the whole process, we had our new car within a few days!

Reply from Evans Halshaw - FordStore Glasgow

Reply from Evans Halshaw - FordStore Glasgow

Reply from Evans Halshaw - FordStore Glasgow
Gary was a pleasure to deal with throughout the whole process. Would highly recommend Evanshalshaw.

Reply from Evans Halshaw - FordStore Glasgow
Was impressed by the customer service and the purchase of my car was seamless. Identified a fault with the vehicle which was fixed immediately. From this experience I would have no hesitation in recommending this dealership.

Reply from Evans Halshaw - FordStore Glasgow
Giving reasons why " no service history" is acceptable to EH and should be acceptable to the customer is a loss of focus.
When taking delivery of Mercedes we were handed keys and told the car is at the door.
Your system needs changing or staff retrained. Common courtesy not an option.
Told the car had TWO owners, when in fact it had FOUR

Reply from Evans Halshaw - FordStore Glasgow

Reply from Evans Halshaw - FordStore Glasgow

Reply from Evans Halshaw - FordStore Glasgow
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.