Evans Halshaw - FordStore Glasgow Reviews 

415
TrustScore 4.5 out of 5

4.4

694 Cumbernauld Road, G33 2ET Glasgow, GB


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Rated 4 out of 5 stars

I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needin... See more

Company replied

Rated 5 out of 5 stars

From the moment we reserved it online to the day of delivery everything went very smoothly. Special mention to Gary Waugh from sales and Scott in the workshop who both excelled in customer service and... See more

Company replied

Rated 1 out of 5 stars

If I could give zero stars I could!!! My son in law bought a car got 30 miles away from dealership and car went into limp mode. The garage didn't give a flying 4x!!! AA was called and car was made dri... See more

Company replied

Rated 5 out of 5 stars

I was picked up at the bus station by Gary having spoken to Nick a day earlier and later Tony on phone. Gary was very helpful and assisted my friend and I on my purchase and all through the process. G... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 694 Cumbernauld Road, G33 2ET, Glasgow, United Kingdom

  • 0141 770 1100

4.4

Excellent

TrustScore 4.5 out of 5

415 reviews

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4.4

All reviews

(415)

5,178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Purchased a car at the end of April

I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needing to chase it up which was very disappointing. Since the original review was put up Mark one of the sales managers quickly resolved this along with the Service manager Scott. Thanks to the both of them for getting the light fixed.

April 30, 2026
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Nicole,
I'm so sorry to hear that you haven't been contacted in regards to your ongoing complaint.
Please email us with your details to help@evanshalshaw.com, and we will ensure that you are contacted back.
Again, I do apologise for any inconvenience this may have caused.
Evans Halshaw Ford Glasgow Customer Services

Rated 5 out of 5 stars

Excellent communication

Excellent communication

May 20, 2026
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello Martin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

If I could give zero stars I could!!

If I could give zero stars I could!!! My son in law bought a car got 30 miles away from dealership and car went into limp mode. The garage didn't give a flying 4x!!! AA was called and car was made drivable back to Newcastle but nowhere near fixed! The car was sent to a dealers who specialised in this car and a quote was given to evans halshaw Glasgow who eventually agreed to let the work go ahead and pay for it, my son inlaw had paid £3k for extended warranty. The car was fixed but then wasn't released as the bill wasn't paid for over a week!!!!! Abominable customer service!!! We will never deal with evans halshaw again!

April 6, 2026
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello Dawn.

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 4 out of 5 stars

I particularly liked the video…

I particularly liked the video inspection showing me the points checked and highlighting areas for attention. Customer service was very pleasant...

April 23, 2026
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Ford Glasgow Customer Services

Rated 5 out of 5 stars

Excellent attention and service from…

Excellent attention and service from all the staff in the branch at Evans Hallshaw. Many thanks.

April 28, 2026
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello Martin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Ford Glasgow Customer Services

Rated 5 out of 5 stars

Five star fiesta

From the moment we reserved it online to the day of delivery everything went very smoothly. Special mention to Gary Waugh from sales and Scott in the workshop who both excelled in customer service and definitely went the extra mile. Would def recommend this branch of EH!! Glasgow is indeed miles better!

April 15, 2026
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Brian,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Gary and Scott at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Walked around for a few minutes nice…

Walked around for a few minutes nice fella Colin very helpful. My son recommended Evan’s Halshaw and glad he did.

December 5, 2025
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Ford Glasgow Customer Services

Rated 1 out of 5 stars

Do not buy their Premium Warranty

Do not buy their Premium Warranty, it does not cover anything. The company argues that any fault is "wear and tear", when it clearly is not. Complete waste of additional £900.

March 24, 2026
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Aallen,

Thanks for sharing your feedback on your experience with Evans Halshaw Ford Glasgow. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Ford Glasgow Customer Services

Rated 5 out of 5 stars

Excellent 👍 first class service and…

Excellent 👍 first class service and swift. Good guidance too.

February 21, 2026
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Service was amazing explained…

Service was amazing explained everything to me and gary made everything easy for me thank you

February 20, 2026
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Emma,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Gary at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Very easy process

Very easy process. The salesman Gary was helpful throughout and made sure the car was in great condition when I picked it up.

February 19, 2026
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi John,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Gary at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

I booked a repair appointment online…

I booked a repair appointment online for the 12th Jan, but received an email to say it was booked for the 21st? When I called to check if there was a typo or glitch I was told that their booking system was more a 'request' system. What a waste of my time. If they cant get the first contact right, what trust dose that give you in the rest of their service offering? Will not use.

January 5, 2026
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Ray,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Seamless SUV purchase @ Evans Halshaw Ford Glasgow

I was picked up at the bus station by Gary having spoken to Nick a day earlier and later Tony on phone. Gary was very helpful and assisted my friend and I on my purchase and all through the process. Gary is very delightful and professional and in fact same goes to other team members including Mark et al. Would surely recommend giving them a visit to experience same.

December 29, 2025
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello Akod,
Thanks for sharing your recent experience!
It sounds like Gary has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Ford Glasgow Customer Services

Rated 5 out of 5 stars

Met Colin very helpful

Met Colin very helpful, looking for my first car. Gave me advice on TAX and insurance can’t thank him enough. Will definitely be back

December 13, 2025
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi James,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Colin at Dealership
Have a lovely day!
Evans Halshaw Ford Glasgow Customer Services

Rated 5 out of 5 stars

Had a great experience here

Had a great experience here. Colin was friendly and knowledgeable from the beginning. My wife and I were unsure of what car we needed but Colin guided us through the whole process. We are very happy with our purchase and the service received.

December 5, 2025
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Amazing service

Company is doing well by employing helpful courteous well informed salesman such as Colin who is a credit to the company

December 5, 2025
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello, Maria
Thank you very much for leaving a 5-star review.
We really appreciate it!
Have a great day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Just wanted to say Colin was…

Just wanted to say Colin was exceptional as far as customer service goes. Real asset to the company. Very professional and polite.

December 8, 2025
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello,
Thank you very much for leaving a 5-star review.
We really appreciate it!
Have a great day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Colin got us a fantastic deal for my…

Colin got us a fantastic deal for my dream car. Over the moon. Cant thank him enough

December 10, 2025
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello, Irene
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

COLIN

Salesman, Colin was exceptional. Made everything easy and seamless & took care for a first time purchase. Many thanks!

December 13, 2025
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Darryl,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Colin at Dealership
Have a lovely day!
Evans Halshaw Ford Glasgow Customer Services

Rated 5 out of 5 stars

Colin was absolutely brilliant

Colin was absolutely brilliant. Really went out of his way to make the process as stress free as possible. Couldn’t have done more for us. Haven’t laughed so much in ages as well. Really happy with our new car

December 12, 2025
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello, Steven
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

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