I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needin... See more
Company replied
From the moment we reserved it online to the day of delivery everything went very smoothly. Special mention to Gary Waugh from sales and Scott in the workshop who both excelled in customer service and... See more
Company replied
If I could give zero stars I could!!! My son in law bought a car got 30 miles away from dealership and car went into limp mode. The garage didn't give a flying 4x!!! AA was called and car was made dri... See more
Company replied
I was picked up at the bus station by Gary having spoken to Nick a day earlier and later Tony on phone. Gary was very helpful and assisted my friend and I on my purchase and all through the process. G... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
694 Cumbernauld Road, G33 2ET, Glasgow, United Kingdom
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I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needing to chase it up which was very disappointing. Since the original review was put up Mark one of the sales managers quickly resolved this along with the Service manager Scott. Thanks to the both of them for getting the light fixed.

Reply from Evans Halshaw - FordStore Glasgow

Reply from Evans Halshaw - FordStore Glasgow
If I could give zero stars I could!!! My son in law bought a car got 30 miles away from dealership and car went into limp mode. The garage didn't give a flying 4x!!! AA was called and car was made drivable back to Newcastle but nowhere near fixed! The car was sent to a dealers who specialised in this car and a quote was given to evans halshaw Glasgow who eventually agreed to let the work go ahead and pay for it, my son inlaw had paid £3k for extended warranty. The car was fixed but then wasn't released as the bill wasn't paid for over a week!!!!! Abominable customer service!!! We will never deal with evans halshaw again!

Reply from Evans Halshaw - FordStore Glasgow
I particularly liked the video inspection showing me the points checked and highlighting areas for attention. Customer service was very pleasant...

Reply from Evans Halshaw - FordStore Glasgow
Excellent attention and service from all the staff in the branch at Evans Hallshaw. Many thanks.

Reply from Evans Halshaw - FordStore Glasgow
From the moment we reserved it online to the day of delivery everything went very smoothly. Special mention to Gary Waugh from sales and Scott in the workshop who both excelled in customer service and definitely went the extra mile. Would def recommend this branch of EH!! Glasgow is indeed miles better!

Reply from Evans Halshaw - FordStore Glasgow
Walked around for a few minutes nice fella Colin very helpful. My son recommended Evan’s Halshaw and glad he did.

Reply from Evans Halshaw - FordStore Glasgow
Do not buy their Premium Warranty, it does not cover anything. The company argues that any fault is "wear and tear", when it clearly is not. Complete waste of additional £900.

Reply from Evans Halshaw - FordStore Glasgow
Excellent 👍 first class service and swift. Good guidance too.

Reply from Evans Halshaw - FordStore Glasgow
Service was amazing explained everything to me and gary made everything easy for me thank you

Reply from Evans Halshaw - FordStore Glasgow
Very easy process. The salesman Gary was helpful throughout and made sure the car was in great condition when I picked it up.

Reply from Evans Halshaw - FordStore Glasgow
I booked a repair appointment online for the 12th Jan, but received an email to say it was booked for the 21st? When I called to check if there was a typo or glitch I was told that their booking system was more a 'request' system. What a waste of my time. If they cant get the first contact right, what trust dose that give you in the rest of their service offering? Will not use.

Reply from Evans Halshaw - FordStore Glasgow
I was picked up at the bus station by Gary having spoken to Nick a day earlier and later Tony on phone. Gary was very helpful and assisted my friend and I on my purchase and all through the process. Gary is very delightful and professional and in fact same goes to other team members including Mark et al. Would surely recommend giving them a visit to experience same.

Reply from Evans Halshaw - FordStore Glasgow
Met Colin very helpful, looking for my first car. Gave me advice on TAX and insurance can’t thank him enough. Will definitely be back

Reply from Evans Halshaw - FordStore Glasgow
Had a great experience here. Colin was friendly and knowledgeable from the beginning. My wife and I were unsure of what car we needed but Colin guided us through the whole process. We are very happy with our purchase and the service received.

Reply from Evans Halshaw - FordStore Glasgow
Company is doing well by employing helpful courteous well informed salesman such as Colin who is a credit to the company

Reply from Evans Halshaw - FordStore Glasgow
Just wanted to say Colin was exceptional as far as customer service goes. Real asset to the company. Very professional and polite.

Reply from Evans Halshaw - FordStore Glasgow
Colin got us a fantastic deal for my dream car. Over the moon. Cant thank him enough

Reply from Evans Halshaw - FordStore Glasgow
Salesman, Colin was exceptional. Made everything easy and seamless & took care for a first time purchase. Many thanks!

Reply from Evans Halshaw - FordStore Glasgow
Colin was absolutely brilliant. Really went out of his way to make the process as stress free as possible. Couldn’t have done more for us. Haven’t laughed so much in ages as well. Really happy with our new car

Reply from Evans Halshaw - FordStore Glasgow
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