I had my car in to get serviced with Evans Halshaw Ford two years in a row. Both years they replaced my front brake pads and discs. This was despite only having driven 8500 miles in the interim.... See more
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See what reviewers are saying
I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needin... See more
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From the moment we reserved it online to the day of delivery everything went very smoothly. Special mention to Gary Waugh from sales and Scott in the workshop who both excelled in customer service and... See more
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I was picked up at the bus station by Gary having spoken to Nick a day earlier and later Tony on phone. Gary was very helpful and assisted my friend and I on my purchase and all through the process. G... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
694 Cumbernauld Road, G33 2ET, Glasgow, United Kingdom
- 0141 770 1100
4.3
Excellent
416 reviews
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AVOID. Poor management. Lack of accountability. Faulty vehicles.
AVOID. Extremely disappointed in Evans Halshaw Ford Glasgow. I’ve bought multiple cars from this dealership. I’ve had issues but never had any problems getting them sorted. This time is different. I was sold a vehicle which I was told they had the service history. It somehow got “lost” when being transferred up to Glasgow. Brand manager not interested in resolving. Car flooded with screen wash in the drivers footwell. Took it in to get looked at. Didn’t fix and sent home. Flooded again. Alloy wheel refurbishment was terrible. Was told it would be fixed but got an email today confirming they won’t fix it. Overall poor service. I would avoid. I am now taking the complaint to the Alternative Dispute Resolution service for independent review. Take your money elsewhere. Take a look at their negative reviews. Quite a lot and most occasions, the dealership isn’t interested in helping.
January 20, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Glasgow
Hi Michael,
We understand your disappointment with the service you received and the issues you've encountered with your recent purchase.
It's clear that this experience has been frustrating, especially given your previous positive experiences with our dealership. We sincerely apologise for the inconvenience and frustration this has caused.
We value your feedback and will use it to improve our processes and ensure a smoother experience for future customers.
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Glasgow
Hi Mr Convy,
It means a great deal to us to know that you found our stock selection extensive, our staff friendly, and our prices fair.
Evans Halshaw Customer Services
Nice staff
Nice staff. Good communication. I got new tyres. I priced them against other suppliers and they were in the same ball park figure at the others, which was a pl;easant change compared to some other high profile car franchises.
January 9, 2025
Reply from Evans Halshaw - FordStore Glasgow
Hi George,
It's wonderful to hear that our staff were helpful and our communication was clear.
We're also glad the tyre pricing was competitive, we strive to provide excellent service and fair prices, and your review confirms we're on the right track.
Thank you again for your kind words.
Evans Halshaw Customer Services
Good experience
Gary was a great salesman made our experience as stress free as possible, kept in touch to keep us up to date with the car answered all questions we had
January 11, 2025
Reply from Evans Halshaw - FordStore Glasgow
Hi Jodieanne,
It's wonderful to know that Gary made the process so smooth and stress-free for you.
We truly appreciate you taking the time to share your feedback and we'll be sure to pass along your kind words.
Evans Halshaw Customer Services
Excellent service - EH Glasgow
Gary helped me right through the process of buying new car, documents and private number plates. Would definitely recommend.
January 11, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Glasgow
Hi Lou,
It sounds like Gary went above and beyond to assist you with your new car purchase, including the paperwork and number plates.
We're delighted you're happy with your new vehicle and our service.
Evans Halshaw Customer Services
The lady that dealt with me was polite
The lady that dealt with me was polite, helpful,very professional and easy to speak to .. credit to your business .. can’t remember her name I’m afraid but it’s the Glasgow Cumbernauld road branch, receptionist, smaller women with blonde hair.. made it a lot easier for me with my anxiety
January 3, 2025
Reply from Evans Halshaw - FordStore Glasgow
Hi,
We're so pleased you had a positive experience!
We appreciate you taking the time to share your feedback. It's wonderful to hear that our team member was able to make your visit easier.
We strive to create a welcoming and supportive environment for all our customers.
Evans Halshaw Customer Services
Great experience
We bought an 8 year old car from Greg who has been fantastic. We had a limited budget and he showed us what was available within our budget. He wasn't pushy and gave good advice. We chose a ford fiesta and couldn't be more delighted. Thank you Greg for all your help.
December 30, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Glasgow
Hello,
We are thrilled to hear about your positive experience!
It's wonderful that you found a car that met your needs and budget.
We appreciate your kind words about Greg's helpfulness and professionalism.
We strive to provide our customers with excellent service and are glad you had a positive experience.
Evans Halshaw Customer Services
Happy customer
I was more than happy doing business with this company , no problems at all . The salesman we dealt with was fantastic. Thankyou Greg .
December 24, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hi James,
We appreciate your kind words and are thrilled to hear about your positive experience.
We strive to provide excellent customer service and are glad that you were happy with the service Greg provided.
Evans Halshaw Customer Services
Top service
It was easy to book in and move my MOT, the service desk staff were outstanding. My MOT was completed quickly and to a good standard and the video and notes I received showing the work carried out was very thorough
December 21, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hi Jack,
Thank you for your kind words and for taking the time to share your positive experience.
We are delighted to hear you were happy with the service and appreciate your feedback.
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Glasgow
Hi Karen,
Thank you for your positive feedback.
We appreciate you taking the time to share your experience.
Evans Halshaw Customer Services
They listened to what I was looking…
They listened to what I was looking for. Didn't try and get me to spend more than I wanted to. Kept in contact throughout the whole purchasing/collecting the car process.
Will go back there for my next car
December 14, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hi Kim,
We appreciate your kind words and are thrilled to hear about your positive experience.
We strive to provide our customers with a transparent and enjoyable car buying experience.
We're glad you found our team helpful and attentive to your needs.
Evans Halshaw Customer Services
Gary Brown
Excellent customer service- Gary went above and beyond- so welcoming and friendly- he is a credit to the team and company.
December 14, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Glasgow
Hi Alan,
Thank you for your kind words and five-star rating!
We're delighted to hear you had such a positive experience.
We'll be sure to pass along your compliment to Gary.
Evans Halshaw Customer Services
everyone was professional
everyone was polite, friendly and professional.
good communication ( it was an overnight service job ) and an excellent hire car while my car was being worked on.
i can recommend them.
November 27, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hi Ian,
We are delighted to hear that you had a positive experience with our team and found them polite, friendly, and professional.
We appreciate your feedback and are glad you were happy with the service you received.
Evans Halshaw Customer Services
Clear information
Was provided with clear information at every step of the process and they ensured I understood everything relating to purchasing my new car, trading in my current car, insurance products and how they were regulated.
November 27, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hi Steph,
We're delighted to hear that you had a positive experience with our team.
We strive to provide clear and comprehensive information to our customers, ensuring they feel confident and informed throughout the car buying process.
Evans Halshaw Customer Services
10/10 Service
Can’t praise Evans Halshaw highly enough - in particular Salesman Greg Black. Greg made the process so easy from start to finish and really showed great customer service throughout. Absolutely delighted with my car, thanks guys. Scott McGregor
November 25, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Glasgow
Hello Scott,
Thank you for your kind review.
We are delighted to hear that you had a positive experience and are happy with your new car.
We appreciate your feedback and are proud of the service provided by Greg.
Evans Halshaw Customer Services
Gary Brown
Gary Brown Went Over And Above to help us In Everyway On Friday 15th and Today 18/11/24 when we picked Car up Helped With All Paper And Documents Made It Very Easy
November 18, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Glasgow
Hi Agnes,
We're thrilled to hear about your positive experience.
We appreciate you taking the time to share your feedback.
We're glad you found the process easy and that Gary was so helpful.
Evans Halshaw Customer Services
High quality customer service
Once again excellent service quick and efficient even with a unexpected walk in repair , impression is always given that it's not a problem a smile and a coffee as opposed to a tut and a scowl well done Glasgow Ford .
November 11, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hi Dotty,
Thank you for your kind words.
We're delighted to hear that you were pleased with the service you received. We appreciate your recognition of our team's efforts to provide a positive experience.
Take care,
Evans Halshaw Customer Services
Excellent Customer Service at Evans Halshaw Glasgow
I've been dealing with Evans Halshaw in Glasgow for 6 years now and have always found them a pleasure to deal with. The service manages Scott in particular has been very helpful with some issues with Ford.
I would not hesitate to recommend them.
October 17, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Glasgow
Hi Mr Mason,
We're so glad to hear about your positive experience with our team.
We appreciate your kind words about Scott and his dedication to providing excellent service. It's wonderful to know you've had such a consistently positive experience with us over the years.
Have a lovely day,
Evans Halshaw Customer Services
I was told of everything that was…
I was told of everything that was needed and kept up to date with each process.
July 11, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hi Walter,
We appreciate you taking the time to share your positive experience.
We're glad you were well-informed throughout the process.
Evans Halshaw Customer Services
Very friendly staff
Very friendly staff. Gary was excellent, very helpful and knowledgeable. I will definitely recommend to friends and family.
October 27, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hello Nicola,
Thank you for your kind words.
We're delighted to hear you had a positive experience and that you found Gary helpful.
Evans Halshaw Customer Services
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