Evans Halshaw - FordStore Lincoln Reviews 

703
TrustScore 4 out of 5

4.0

FordStore, 1 Outer Circle Road, LN2 4HZ Lincoln, GB


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Rated 1 out of 5 stars

On 17 August I contacted Evans Halshaw Ford Lincoln about an Audi A7 they had advertised and if there had been any damage repairs to the car. Peter Hardy replied, confirming in email that there had b... See more

Company replied

Rated 5 out of 5 stars

Peter of Evan Halshaw Lincoln was god sent. Kept me informed of the situation. He was patient and understanding. A nice smooth process to the purchase. The collection of the vehicle was perfect and ev... See more

Company replied

Rated 5 out of 5 stars

No pressurised sales talk , just helpful advice regarding different makes and models. Showed us several vehicles on site which convinced us our initial first choice would be totally unsuitable , and... See more

Company replied

Rated 5 out of 5 stars

We recently replaced our Ford Puma with Jason from used car sales. He showed patience and understanding throughout the transaction and was very pleasant to deal with. He helped us achieve an accepta... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • FordStore, 1 Outer Circle Road, LN2 4HZ, Lincoln, United Kingdom

  • 01522 530101

4.0

Great

TrustScore 4 out of 5

703 reviews

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4.0

All reviews

(703)

5,431 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service. Quality car.

Our salesman Jason was absolutely excellent from start to finish. He made the whole process seamless and our car was absolutely perfect when we collected it.

We will be back in the future when we trade our other car in.

November 16, 2024
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Matthew,

We're so glad to hear you had such a positive experience with Jason.

We strive to make the car buying process as smooth as possible for our customers.

We appreciate your kind words and look forward to assisting you again in the future.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good friendly experience

Good friendly experience. Jake the salesman was very helpful

November 15, 2024
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Mat,

We appreciate your kind words about Jake's helpfulness.

We strive to provide excellent customer service and we're glad you found it here.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jason was patient and understanding…

Jason was patient and understanding ensuring the right car was available. Good communication and updates. Decent coffee!

November 14, 2024
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Sue,

Thank you so much for your kind words!

We are so happy to hear that Jason was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Purchased a used car from Jake in…

Purchased a used car from Jake in Lincoln, he was extremely helpful and polite, thank you 😊

November 11, 2024
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hello Mr Baker,

Thank you very much for taking the time to leave us this review!

Our aim is to deliver a positive customer service. We will ensure that your lovely feedback is shared with Jake.

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

From the minute we walked into the…

From the minute we walked into the showroom Larry was polite and very helpful. I didn't intend to buy a new car that day, I was just going in to find out what my options were. He did an absolutely blinding deal that we couldn't refuse and I left with a new Puma!

May 11, 2024
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Adam,

We are thrilled to hear about your positive experience!

It sounds like you had a wonderful time at the showroom and we are delighted that Larry was able to help you find the perfect car. We appreciate your kind words and are glad you are enjoying your new Puma.

Take care,
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Recently bought a used Ford

Recently bought a used Ford. Very happy with the service. Jake was helpful with part exchanging my old car and buying my new car.

November 8, 2024
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Gemma,

Thank you so much for reviewing your recent experience with Jake.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

A good competent service.

As usual, very friendly and efficient.

November 7, 2024
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Sheila,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

New car We are very pleased with Jason

We are very pleased with Jason, he talked us through everything about buying our new car, service was brilliant we would recommend Evans halshaw to anyone.

November 8, 2024
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hello Joan,

Thank you for your kind words about Jason and your experience.

We are delighted to hear you had a positive experience and appreciate your feedback.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Really friendly service no pushy sales…

Really friendly service no pushy sales man here.great selection of cars and total peace of mind for two years thank you Jason Wade for all of your help and patience

November 7, 2024
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Anna-Lisa,

We appreciate your kind words and are thrilled to hear you had a positive experience.

It's wonderful to know Jason's dedication to providing excellent customer service was evident throughout your journey.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very happy with my van and service

Anthony the salesman who sorted my vehicle for me was extreme helpful and patient with me, I purchased the vehicle over the phone and didn’t visit the dealership due to time, this was seamless.
The vehicle was delivered in good time, wouldn’t hesitate to deal with Anthony again at all.
Thanks again

October 31, 2024
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Ben,

We appreciate your kind words and are thrilled to hear about your positive experience.

We're glad you found Anthony helpful and that the entire process was seamless.

We strive to provide excellent customer service and are delighted that you were satisfied with the delivery of your vehicle.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

First experience buying a car from a…

First experience buying a car from a dealership.

Jake was lovely, well informed, not pushy and we went from discussions to driving off the forecourt in the same day

November 6, 2024
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hello Jack,

We're thrilled to hear you had a positive first car-buying experience.

It sounds like Jake provided excellent service, making the process smooth and enjoyable.

We appreciate your kind words and hope you enjoy your new car.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Evans Halshaw, Lincoln

Service and MOT was carried out quickly and efficiently, and I was updated every step of the way. Very satisfied.

April 11, 2024
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi,

Thank you for your kind words and 5-star rating!

We're so pleased to hear you were happy with the service and communication.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Pleasant experience

Craig was excellent at Lincoln. Had the answers to my questions and delivered the solution. I’ve bought the car that ticks the boxes for me. The guys at Lincoln are all very helpful and friendly. Thank you all.

October 28, 2024
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hello Gary,

We're thrilled to hear you had such a positive experience.

It's wonderful to know Craig was able to answer your questions and help you find the perfect car.

We appreciate your kind words about our team and hope you enjoy your new vehicle.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Peter Hardy was our sales adviser on…

Peter Hardy was our sales adviser on our purchase from Evan’s Halshaw in Lincoln. Peter was really helpful and informative and there was no hard sell tactics used. Friendly and patient with our limited IT skills made the purchase very smooth and efficient. Would definitely recommend Peter to any prospective buyers.

October 31, 2024
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hello Karen,

Thank you for your kind review about Peter.

We are thrilled to hear that your experience with our sales advisor was positive.

We strive to provide exceptional customer service and appreciate your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

After not having a good experience with…

After not having a good experience with getting my second car from ford becuase off issues with the car for a couple off months what was from a diffrent branch
Craig (lincoln branch) helped me find another car for my family and got me all set up start to finish with cumunication he has been the only one to keep on top off keeping me. Up todate with things he has been professional. Kind and helpfull thank you craig

October 31, 2024
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Sinead,

We appreciate you taking the time to share your positive experience.

It's wonderful to hear that you had such a great experience with Craig.

We're glad he was able to help you find the perfect car for your family and provide excellent communication throughout the process.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Highly recommended

Peter hardy was great, he was very professional and welcoming.
He gave us wonderful customer service and always good communication.
The car is perfect and we are so happy with it, it was a fast turnaround from enquiring about the car to picking it up a few days later.
Thanks for all your help

October 30, 2024
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hello Penny,

Thank you for your kind words about Peter.

We're delighted to hear that you had a positive experience and are happy with your new car.

We appreciate your feedback and will share it with the team.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Took four days to do brakes never…

Took four days to do brakes never informed me on updates and when I phoned them, for an update they said they phone me back but they never did phoned me back

October 22, 2024
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Paul,

We understand your frustration with the lack of communication during the brake repair.

We strive to keep our customers informed throughout the process and it's clear that we fell short in this instance.

We apologise for the inconvenience and will use your feedback to improve our communication practices.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jason Wade was very helpful and…

Jason Wade was very helpful and knowledgeable and made the choice and purchase of our Puma and exchange of our car very straightforward.

October 29, 2024
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Audrey,

We're thrilled to hear about your positive experience!

We appreciate you taking the time to share your feedback.

We're glad you found the process easy and that Jason was helpful.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Purchased a car from Craig and he was…

Purchased a car from Craig and he was very helpful recommend him

October 28, 2024
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Isobel,

We're so glad to hear you had a positive experience with Craig.

We appreciate your kind words and are happy to know you were well taken care of.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

No pressure purchase

No pressurised sales talk , just helpful advice regarding different makes and models. Showed us several vehicles on site which convinced us our initial first choice would be totally unsuitable , and was able to source, and transfer over, our final choice from another location. All in all a fairly painless procedure. Only negative was that there was no log book but Peter is sourcing one and sending it on .

October 11, 2024
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hello Susan,

We appreciate your feedback and are glad to hear you found the experience positive.

We strive to provide helpful advice and a stress-free car buying experience.

We understand the importance of having a logbook and are pleased that Peter is working to resolve this for you.

Evans Halshaw Customer Services

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