Evans Halshaw - FordStore Preston Reviews 

424
TrustScore 4 out of 5

4.0

FordStore, Port Way, PR2 2YQ Preston, GB


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Rated 5 out of 5 stars

I can't recommend highly enough. Excellent experience. I part exchanged my car for a newer model. Ryan and Dean sorted everything for me whilst I had a coffee Dean even put fuel in the car. All... See more

Company replied

Rated 2 out of 5 stars

Fords online service booking system does not know about the dealers caendar. Feels swish but the creality is you are better off ringingthe dealer yourself. We requested a coutesy car but EH Preston d... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at Evans Halshaw Preston from start to finish. Dean, our sales representative, was friendly, knowledgeable, and took the time to answer all of our questions. Unlike some... See more

Company replied

Rated 5 out of 5 stars

I don’t often give reviews, but the outstanding service received at Evans Halshaw Preston warrants me doing so. I saw a car on Autotrader, rang and spoke to salesman Dave Dewhurst and had an appointm... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • FordStore, Port Way, PR2 2YQ, Preston, United Kingdom

  • 01772 204000

4.0

Great

TrustScore 4 out of 5

424 reviews

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4.0

All reviews

(424)

5,751 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 recommend

Had such a good experience with Dave Dewhurst at Evan’s Halshaw Preston. Great knowledge and very helpful 😊

July 8, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Preston

Hi Georgia,

We're so glad to hear you had a positive experience with Dave.

We appreciate your kind words and are thrilled you found him knowledgeable and helpful.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I bought my first car from here

I bought my first car from here, and the salesman Dave Dewhurst went above and beyond! His expertise and knowledge was excellent and helped me find my perfect car. He was very friendly and happy to answer any questions! If you need a salesman go to Dave Dewhurst!

June 24, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Preston

Hi,

We're thrilled to hear about your positive experience! It's wonderful to know that you had such a great time working with Dave.

We strive to provide excellent customer service and are happy to hear that you found the perfect car.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Dealt with Dave Dewhurst when buying my…

Dealt with Dave Dewhurst when buying my fiesta a few years ago. He called me a few days ago to see if I wanted to change. Not ready to do so yet but always great service.

August 10, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Preston

Hello,

Thank you so much for the five star rating.

We appreciate your kind words about Dave and the service you received.

We're glad to hear you had a positive experience.
Evans Halshaw Customer Services

Rated 1 out of 5 stars
Evans Halshaw - FordStore Preston logo

Reply from Evans Halshaw - FordStore Preston

Hi,

I am sorry to hear that you have had trouble getting through to our Ford dealership in Preston.

If you still needing to speak with someone, please email us with your details to service.followup@pendragon.uk.com and we will ensure that you are contacted back.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Happy to help

I was in a good position with equity in my existing car and Nathan found a great deal for me. Fantastic customer service from my original enquiry right up to the collection of my new car. Many thanks for a great service.
Evans Halshaw Preston.

August 24, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Preston

Hi Andrew,

We're thrilled to hear about your positive experience!

It's wonderful to know that you were happy with the deal Nathan found for you and the service you received throughout the process.

We're always striving to provide excellent customer service and appreciate your kind words.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Changed car

Changed car, arranging sale of my own car and purchase of a jaguar xe. Jarreth was very helpful and efficient, responding promptly to queries relating to finalisation date and readiness of vehicle. Made the experience easy and smooth. Thank you.

August 15, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Preston

Hi Carl,

We appreciate your kind words and are delighted to hear about your positive experience.

It's wonderful to know that Jarreth's assistance made the process smooth and efficient for you.

We strive to provide excellent customer service and are glad you found it here.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Nathan has been helping me with my…

Nathan has been helping me with my current car and options to get out of it (with CUPRA) his service had been top quality. Would definitely recommend

August 12, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Preston

Hi Paris,

Thank you for your kind review.

We are delighted to hear that you have had a positive experience with Nathan.

We will ensure that your feedback is shared with them.

Evans Halshaw Customer Services

Rated 4 out of 5 stars

Nathan was amazing

Nathan was amazing, so helpful throughout the purchase of my car and I felt no pressure to do anything while I was there! Would recommend

August 15, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Preston

Hi Karen,

We're thrilled to hear about your positive experience with Nathan.

We appreciate you taking the time to share your feedback.

We're glad you found the process smooth and enjoyable.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Amazing young sales man!

I am very impressed by the customer service I received from jarreth, even after I must have frustrated him with my mindless questions... I decided just to walk in and have a nosey and would have quite happily just looked around on my own, however he came over very promptly and really made me feel welcome, showing me around and letting me see different cars and recommending the ones he thought would suit what I was looking for. Thankyou jarreth and I shall be returning to seal the deal. 😁😁

July 17, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Preston

Hello James,

We're so glad to hear you had a positive experience with Jarreth.

We strive to provide excellent customer service and it's wonderful to know that you felt welcome and appreciated.

We're confident you'll find the perfect car for your needs.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Dave Dewhurst

Dave Dewhurst. Went the extra mile for us. Phil

August 15, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Preston

Hi Phil,

Thanks for leaving such a wonderful review, Dave will be delighted to hear this.

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Top Lad David

David Coleham was great, made buying me mams car easy. Top lad, looked after us.

August 15, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Preston

Hello Stuart,

David will appreciate the positive review.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Need new car

I have been looking for a new car as my current car is on its last legs. I called up Evans Halshaw Preston and spoke to Jarreth. He was very friendly and knowledgeable about different types of cars and which would be suitable for me. Jarreth explained the finance options well as this was the option I want and provided excellent customer service. I will certainly be visiting to get my new car soon! Thanks very much.

August 16, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Preston

Hello Erin,

Thank you for your kind words.

We are delighted to hear that you had a positive experience with Jarreth.

We strive to provide our customers with excellent service and are pleased that you found Jarreth to be friendly, knowledgeable, and helpful.

We look forward to welcoming you to our dealership soon.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ask for jarreth excellent service when buying a new or used car .

Came to see jarreth about a car excellent service well mannered .knew what he was talking about and honest about the car . Friendly ,Good experience had .looking at fords will be back next week to purchase .

August 2, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Preston

Hi John,

Thank you for your kind words about Jarreth.

We are thrilled to hear you had such a positive experience.

We appreciate your feedback and will continue to strive for excellence.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Damian was great and made buying my new…

Damian was great and made buying my new car simple and easy. Thank you!!!

August 16, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Preston

Hi Louise,

Thank you very much for leaving a 5* review.

Damian will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service and help from Jordan…

Excellent service and help from Jordan and initial contact from James. They were very accommodating of my children who made everything as difficult as only children can. Thank you so much. Patient, knowledgeable and friendly.

August 16, 2024
Unprompted review
Evans Halshaw - FordStore Preston logo

Reply from Evans Halshaw - FordStore Preston

Hi Amanda,

We are so happy to hear that you had a positive experience.

We appreciate you taking the time to share your feedback.

It's wonderful to know that Jordan was able to provide you with the help and support you needed.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Thank you Jarreth

Came into Evans Halshaw Preston to get a valuation on my car, I was dealing with Jarreth and he made the whole thing a very quick, stress free and easy step by step process. I did the online valuation first and then took my car in to get it properly valued and they offered me a great price!
Will be definitely going back! Thank you Jarreth

August 15, 2024
Unprompted review
Evans Halshaw - FordStore Preston logo

Reply from Evans Halshaw - FordStore Preston

Hello,

We are delighted to hear about your positive experience!

We strive to make our customers feel valued and appreciate your kind words about Jarreth.

We are proud to have him as part of our team.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Professional Staff

I never actually bought a car from there. However, I have dealt with a Mr Coldham. Very polite and professional. Took the time out to deal with me and directed me right where I needed to go. When I do come round to swapping my car, I will check this place out first.

August 1, 2024
Unprompted review
Evans Halshaw - FordStore Preston logo

Reply from Evans Halshaw - FordStore Preston

Hi Phil,

Thank you for taking the time to share your experience.

We appreciate your kind words about Mr. Coldham.

We are glad that he was able to assist you and provide you with the guidance you needed.

We look forward to welcoming you to our dealership in the future.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

New car

Just bought a car from Dave Dewhurst in Preston. Such an easy and straight forward process, couldn't do enough for me. Highly recommend Evans Halshaw Preston!

August 14, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Preston

Hi Georgina,

Thank you for reviewing us!

Dave will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Dealt with by Lucy in her normal…

Dealt with by Lucy in her normal friendly, helpful manner with humour . Vehicle serviced and cleaned as per agreed service plan.

August 12, 2024
Evans Halshaw - FordStore Preston logo

Reply from Evans Halshaw - FordStore Preston

Hi Donald,

We're so happy to hear you had a positive experience with Lucy.

We appreciate your kind words about her friendly and helpful service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience buying a car from Nathan

Great experience buying a car from Nathan.
Not one ounce of pushy salesman. It was extremely busy when I came but the team still went out of the way to make time for me.
I was interested in two cars different spec. Nathan didn't push for the more expensive one, just explained the differences and let me make up my own mind. He took an interest in my personal circumstances and what I needed the car for again explaining the differences but not pushing one over the other.
The whole experience was so relaxed from start to collection. 5*

August 8, 2024
Unprompted review
Evans Halshaw - FordStore Preston logo

Reply from Evans Halshaw - FordStore Preston

Hi Martin,

Thank you so much for your kind words!

We are so happy to hear that Nathan was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

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