every time i have needed to make a booking i have had to drive to the site in person as they do not answer the phone or online enquiries. once at site the service is brilliant but the fact you have... See more
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See what reviewers are saying
Excellent service from Jess at Newport Pagnell when purchasing a Hyundai i10 today. Jess has an easy approachable manner and was polite, friendly and very efficient throughout the whole process. Thank... See more
Company replied
Evans. Halshaw . Hyundai Milton Keynes. We have always had fantastic service from the team, while buying our cars & having them serviced All the staff & manager deserve a 5* review, going beyond ou... See more
Company replied
Exceptional service when buying my daughter’s first car. Nick Lynch, our salesperson, was patient and never pushy. He took the time to explain everything clearly and made sure the entire process was c... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Tickford Roundabout, MK16 0HA, Newport Pagnell, England, United Kingdom
- 01908 036 656
3.4
Average
85 reviews
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Could sort faults out better
July 9, 2026
Reply from Evans Halshaw - Hyundai Milton Keynes
Hello Neil,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Hyundai Milton Keynes Customer Services
Extremely poor communication and unacceptable customer service
I contacted Evans Halshaw Hyundai Milton Keynes regarding an important service-related matter and needed clarification before attending my appointment. I submitted my enquiry and then followed up twice, but after 10 days I still received absolutely no reply.
This is not just a slow response but NO response! It feels like a complete dead end. Customers should not be ignored, especially when they are trying to confirm important service or recall-related work before visiting the dealership.
A main dealer should have a basic standard of communication. In this case, there was no acknowledgement, no update, and no attempt to help.
Very disappointing service quality. I would not feel confident relying on this dealership for customer support.
July 10, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Milton Keynes
Hi,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
Hyundai MK best avoided.
Wanted to test drive a Genesis car at Hyundai MK. Spoke to assistant who said she would arrange this via Nathan, who would call me back to confirm the time. Nathan never called. They confirmed the correct telephone number, so that's not the issue. It's simple customer care to ensure that a customer is called back and isn't rocket science. Awaited all morning for the call to confirm, as we are 30 miles away and no point in setting out on spec. So came to the conclusion that this dealership just isn't up to the mark and my advice would be to avoid them unless you've got endless hours in the day to waste. Evans Halshaw need to get a grip on this dealership.
July 9, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Milton Keynes
Hello,
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Brand.
Please email us with your details to help@evanshalshaw.com, and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Hyundai Milton Keynes
Hello Durston,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Frustrating Experience After Buying My Car
I bought my car on 14/06/2026 and made all the payments by bank transfer. However, my finance is still showing as “in stock,” and the issue has not been resolved.
My sales advisor, Andy Brice, has been very disappointing. I have sent him five emails and made numerous phone calls, but I have received no response.
Finally, someone answered my call yesterday and told me they hope the issue will be resolved this week, or if not, then next week. This level of customer service is unacceptable. After completing payment, I expected much better communication and a quicker resolution.
Overall, I am very disappointed with the after-sales service and would not recommend it based on my experience.
July 2, 2026
Reply from Evans Halshaw - Hyundai Milton Keynes
Hi Sadik,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Brand Customer Services
Didn't sort my issue
I took my Hyundai i40 into the service department for an issue with my boot lid as they are a main dealer. They couldn't find the issue which is still there. I tried calling and the phone rang solid for 3 minutes, no answer. Called back later after another 2.5 minutes of ringing I hang up. Terrible service
June 25, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Milton Keynes
Hi Parr,
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Brand.
Please email us with your details to help@evanshalshaw.com, and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Brand Customer Services
Above and beyond service
Above and beyond service when the car went in for MOT. Trevor collected and returned the vehicle which had been cleaned. The detailed info. shared with me whilst with the dealership was excellent, well done all 👍
June 19, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Milton Keynes
Hello Paul,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Milton Keynes Customer Services
Reply from Evans Halshaw - Hyundai Milton Keynes
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
See previous comments
June 15, 2026
Reply from Evans Halshaw - Hyundai Milton Keynes
Hello Graham,
Thanks for taking the time to leave your review. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Brand Customer Services
Helped me solve a problem with my car
Helped me solve a problem with my car, its great when someone does what they can to help and keep me fully informed
June 4, 2026
Reply from Evans Halshaw - Hyundai Milton Keynes
Hello Neil,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Milton Keynes Customer Services
well received at reception car serviced…
well received at reception car serviced to time
Happy customer
June 11, 2026
Reply from Evans Halshaw - Hyundai Milton Keynes
Hello Nicholas,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Milton Keynes Customer Services
Friendly, helpful, efficient
Easy check in, welcoming, friendly, nothing was too much of a problem
June 10, 2026
Reply from Evans Halshaw - Hyundai Milton Keynes
Hello Rod,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Milton Keynes Customer Services
They never answer the phone,
They never answer the phone,
long lead times on bookings,
workmanship by my particular mechanic was absolutely shocking, couldn’t get a dust cap off the tyre valve wanted £189 to sort it (took me 20 seconds to remove it)
Over filled the car with oil
Engine management light was on when it went in was reset and came back on within 20 miles of getting the car back meaning I had to take the car back on further investigation it needed a new pressure switch and oil drained out.
I was going to be charged £25 to fill up an already full washer bottle.
The service reception staff are great but are being let down by the organisation.
June 9, 2026
Reply from Evans Halshaw - Hyundai Milton Keynes
Hi,
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Brand.
Please email us with your details to help@evanshalshaw.com, and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Hyundai Milton Keynes
Hello Nick,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Parking was very difficult and very…
Parking was very difficult and very slow to get back when the car was supposed to be ready by 12.30 did not pick after 1.30pm
June 5, 2026
Reply from Evans Halshaw - Hyundai Milton Keynes
Hello Hitesh,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services
Staff very helpful
June 1, 2026
Reply from Evans Halshaw - Hyundai Milton Keynes
Hello Gary,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
They "forgot" they had our car
They "forgot" they had our car so didn't tell us when it was ready. As they never answer the phone you cant phone up to check progress.
February 6, 2026
Reply from Evans Halshaw - Hyundai Milton Keynes
Hi Rose,
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Brand.
Please email us with your details to help@evanshalshaw.com, and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Brand Customer Services
Car service
Dropped car off at 08-00, courtesy car was ready, staff very friendly and polite, received phone call at 10-15 to say car was ready to collect, car had been washed and hoovered
May 29, 2026
Reply from Evans Halshaw - Hyundai Milton Keynes
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
The overall experience matched my…
The overall experience matched my expectations from my previous Hyundai service / MOT provider.
March 27, 2026
Reply from Evans Halshaw - Hyundai Milton Keynes
Hello Morris,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Milton Keynes Customer Services
Great service
Great service, a special thanks to Mstt on the service desk, very professional.
May 20, 2026
Reply from Evans Halshaw - Hyundai Milton Keynes
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
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