Evans Halshaw - Kia Hull Reviews 

410
TrustScore 4.5 out of 5

4.3

Priory Park, HU4 7DY Hull, England, GB


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Rated 3 out of 5 stars

My air conditioning was given a full bill of health despite it not working when I dropped off the car and me having left a comment explaining this. No explanation was given for this. My additional co... See more

Rated 5 out of 5 stars

Met salesman Tony in the yard whilst we were browsing,Tony was not pushy,just said feel free to look at all cars get the key tag and he would sit with us.Got what we needed and he went through the fin... See more

Company replied

Rated 5 out of 5 stars

Bought a Rexton fron Hull Kia Anthony Lyell made whole process smooth even though we couldn't actually ring each other so.all done by text and e mail but smooth and efficient very pleased with my new... See more

Company replied

Rated 5 out of 5 stars

Professional helpful staff and nice environment When I mentioned that although just the mot was booked, the car also was due a service. I thought I would have to make another journey but it was all... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Priory Park, HU4 7DY, Hull, England, United Kingdom

  • 01482 357590

4.3

Excellent

TrustScore 4.5 out of 5

410 reviews

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4.3

All reviews

(410)

5,512 reviews in the last 12 months

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Rated 4 out of 5 stars

Great salesman

Fully explained and helped me get a car sorted and driven away same day, helped by a young salesman called Connor

August 6, 2025
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Dan,

We're happy to hear that you had a positive experience and appreciate you mentioning the assistance you received from Connor.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service from Sophie Catermole…

Excellent service from Sophie Catermole and the Kia service team at Hull. Worth noting that on this occasion it was cheaper to book the service via the Kia website than it was with the dealer?

August 7, 2025
Unprompted review
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Reply from Evans Halshaw - Kia Hull

Hi Steve,

We're happy to hear that you received excellent service from Sophie.

We appreciate your feedback regarding the service booking and are glad you enjoyed your experience.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Replacement automatic Tailgate Struts.

I was dealt with a polite and very helpful manner at all times due my visit at Evans Halshaw Kia in Hull whilst my car was getting dealt with by a member of staff called Sophie she even answered my question about my enquiry concerning my MOT and Service for the car within the New Year she has a very polite and helpful customer service manner at all times and a credit to the company.

August 6, 2025
Unprompted review
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Reply from Evans Halshaw - Kia Hull

Hi Ian,

We appreciate you sharing your positive experience.

We're happy to hear that you were dealt with in a polite and helpful manner by Sophie during your visit.

We value your feedback regarding the helpful customer service you received and are glad your questions were answered.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. (Sophie & Phil - technical staff).

August 6, 2025
Unprompted review
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Reply from Evans Halshaw - Kia Hull

Hi,

We appreciate you taking the time to share your positive experience with Sophie and Phil.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Carlo was great with helping secure a…

Carlo was great with helping secure a new Sportage.

August 5, 2025
Unprompted review
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Reply from Evans Halshaw - Kia Hull

Hi Chris,

We're happy to hear that your experience securing a Sportage was great.

Thank you for your positive feedback about Carlo.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very welcoming staff

Very welcoming staff. Carlo was brilliant with answering all questions ia hull

August 5, 2025
Unprompted review
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Reply from Evans Halshaw - Kia Hull

Hi Tyler,

We're pleased to hear that you found Carlo welcoming and that all your questions were answered brilliantly.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service Review

Lee and Andy were both very patient answering all my questions, about the new car I was getting. They were both personable and very pleasant to deal with.

July 29, 2025
Unprompted review
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Reply from Evans Halshaw - Kia Hull

Hi,

We're happy to hear that Lee and Andy were patient and pleasant while answering your questions about your new car.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great customer service

Carlo was very helpful and made buying a new car easy.

July 22, 2025
Unprompted review
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Reply from Evans Halshaw - Kia Hull

Hello Shane,

Thank you for your positive feedback; it means a lot to Carolo.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Carlo was brilliant

Carlo was brilliant. Very happy with our new car!

July 23, 2025
Unprompted review
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Reply from Evans Halshaw - Kia Hull

Hi,

We're so happy to hear that you are very pleased with your new car!

Thank you for sharing your great experience with Carlo.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Carlo was absolutely great and…

Carlo was absolutely great and knowledgeable about the vehicle.
Unfortunately the collection of the car was a nightmare due to management interviewing for positions and the only printer is in the management office.
Also car tax was agreed as part of the sale but a different manager had taken the company card home so I had to pay myself.
2.5 hrs to collect a car is unacceptable

July 23, 2025
Unprompted review
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Reply from Evans Halshaw - Kia Hull

Hello Mark,

We appreciate your positive comments about Carolo.

We are sorry the collection process was not smooth due to unforeseen circumstances and the car tax payment issue.

We'll review our processes to prevent this from happening again.

Thank you for your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Carlos excellent customer service .

Carlos excellent customer service .. welcoming patient.. And went through all details throughly..
Highly recommend Evan’s Halshaw for cars sales.
Thank you
Mr Mrs Walker

July 20, 2025
Unprompted review
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Reply from Evans Halshaw - Kia Hull

Hello,

We appreciate your kind words about the excellent service you received.

We are so glad that you felt welcomed and that all the details were thoroughly explained to you.

Thank you for recommending us!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just had my car serviced and MOT

Just had my car serviced and MOT, from start to finish I was kept informed and updated on any work and prices that were required. Sophie on the service desk has been very helpful, polite and very knowledgeable with a friendly personality.

July 18, 2025
Unprompted review
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Reply from Evans Halshaw - Kia Hull

Hello Glen,

We appreciate you taking the time to share your feedback.

We're happy to hear that you were well-informed about the service and MOT for your car.

It's great to know that Sophie was helpful and knowledgeable!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Attended for mot / service / free sat - nav update included with, clean and hoover

Attended for mot / service / free satnav update included with service / and car wash & hoover , on arrival the service advisor Sophie talked me through the car appointment for the works due she was very informative about what was to be done and the time scale of the works I was vey pleased she stated 4 hours and exactly spot on car ready for pick up 4 hours later all completed.
I must also say had a chat about my/mot/service and satnav update with Liam the technician the knowledge and info about my Kia car was very informative put my mind at rest informing all was good , the service I received from these 2 people really states I made the right choice in using the Kia garage priory park hull to look after my car .

July 18, 2025
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello David,

We're happy to hear that you were pleased with the service and information provided during your car appointment.

We appreciate you acknowledging Sophie's expertise and the prompt completion of the work.

Thank you for your positive feedback.
Evans Halshaw Customer Services

Rated 4 out of 5 stars

I just purchased a news car from Evan…

I just purchased a news car from Evan Halshaw with the help of Jazzmin who was very polite and attentive, gave a very warm welcome and was very chatty. She went the extra mile, going above and beyond to ensure I was happy with the car, and answered all questions asked. Jazzmin was very helpful throughout the process of purchasing the car.

However my only negative is the valet of the car, as it was still quite dirty. I opened the glovebox to find sweets and chocolate all over. As well as the car having mud all on the doors in the front and the boot.

July 11, 2025
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Ellie,

We're happy to hear that you received polite and attentive service during your car purchase. We appreciate your positive feedback.

We're sorry the vehicle's cleanliness did not meet expectations and will address this with our team.

Happy motoring,
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Not a care of customers. …

Never in all my time of buying a used car have we felt so pressured into buying every add on scripted by this garage.
Once you get over the point you are not buying 3k worth of adds on the sales team loose interest.
The car has been bought and paid for. We paid extra for delivery to home address as didn’t want to have to travel back to Hull to collect the car ourselves. Arranged for 9/7/25 to be dropped off car is a no show. Trying to speak with sales man Connor Carter was like booking an appoint with your doctors surgery. After numerous calls he did rearrange for today 11/7/25. Car still a no show.
Contacted Evans Kia Hull could you tell us when car is arriving. Yes it’ll be Saturday the 12/7/25.
No one from dealership has contacted us about this change again.
Be warned people the attitude of this dealership is below 1 star for customer service.

Update
Car will be delivered today but air con is not fixed. Even though we told Connor on numerous occasions it wasn’t working.

New sales man Brian has given us letter to book air con into any Evans halshaw to be repaired at any Evans halshaw dealership cost near home. I’ll give Brian a round of applause as he has done his best.
Why though after telling the dealership of problem they didn’t look into air con properly. I’ll give you my opinion it’s because they don’t CARE.

J S Dobos

July 11, 2025
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello,

We appreciate you sharing your experience.

We're sorry to learn about the pressure you felt regarding add-ons. As part of the FSA guidelines, our sales team do have to go through all options and products that are on offer to the customer.
We appreciate that this isn't always something that the customer will want to take out, but we will always provide all the information available so that the customer can make an informed decision.

We'll address these concerns internally to improve our service.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly staff

Friendly staff, car serviced quickly. Thank you to Clare Evans and Shaun Carr for your help.

June 30, 2025
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Clare,

We appreciate you taking the time to leave us a review.

We're so glad that Clare and Shaun were friendly and your car was serviced quickly.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

We purchased a volvo ex30 from Kia…

We purchased a volvo ex30 from Kia Hull . The negotiation and handover was really well organised , special thanks to Ben Sanderson who was switched on with everything

July 3, 2025
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Lesley,

We're happy to hear that the purchase and handover of your Volvo EX30 was well-organised.

We appreciate your positive feedback about Ben and are glad everything went smoothly.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Serviced the car and cleaned it in and…

Serviced the car and cleaned it in and out great service

June 27, 2025
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Richard,

We appreciate your feedback and are so glad to hear you were satisfied with the service and cleaning of your car.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Sales staff

Just bought a Kia dealing with Ben and Jasmine who were both very helpful and professional. They dealt with us very promptly and I would recommend anyone else looking to buy a car to seek out Ben.

May 29, 2025
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi David,

We're happy to hear that you had a positive experience purchasing your Kia.

We appreciate your kind words regarding the prompt and professional service you received from Ben and Jasmine.

Thank you for recommending our team!
Evans Halshaw Customer Services

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