Evans Halshaw - Kia Hull Reviews 376

TrustScore 4.5 out of 5

4.4

Priory Park, HU4 7DY Hull, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Bought a Rexton fron Hull Kia Anthony Lyell made whole process smooth even though we couldn't actually ring each other so.all done by text and e mail but smooth and efficient very pleased with my new... See more

Company replied

Rated 4 out of 5 stars

The Service Team were very helpful. The issues with my vehicle were more complicated than expected and the team assisted with a keeping me mobile throughout. My only complaint would be more responsive... See more

Company replied

Rated 5 out of 5 stars

Tony took the time to get to understand my needs fully and went to great lengths to let me see multiple cars and different specifications so i could make a suitable choice for what i needed. Tony then... See more

Company replied

Rated 1 out of 5 stars

Poor customer service all round from call handling on hold for 30 mins plus, reception ignoring me for 5 minutes before acknowledging me. Had to book car back in on the same day after getting the car... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Priory Park, HU4 7DY, Hull, England, United Kingdom

  • 01482 357590

4.4

Excellent

TrustScore 4.5 out of 5

376 reviews

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Rated 5 out of 5 stars

Bought a Rexton fron Hull Kia Anthony…

Bought a Rexton fron Hull Kia Anthony Lyell made whole process smooth even though we couldn't actually ring each other so.all done by text and e mail but smooth and efficient very pleased with my new purchase

June 28, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Norman,
Anthony will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent customer service from everybody

Tony took the time to get to understand my needs fully and went to great lengths to let me see multiple cars and different specifications so i could make a suitable choice for what i needed. Tony then spent the time and effort to find the correct car at the right price and sorted everything out for us, whilst also making the effort to have a friendly laugh with me.

June 24, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Amy,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Kia Hull Customer Services

Rated 4 out of 5 stars

The Service Team were very helpful

The Service Team were very helpful. The issues with my vehicle were more complicated than expected and the team assisted with a keeping me mobile throughout. My only complaint would be more responsive phone answering. I spent far to long time waiting for phones to be answered.

June 18, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Kevin,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts. We value every opportunity to improve.
Evans Halshaw Kia Hull Customer Services

Rated 5 out of 5 stars

Great MOT service

The lady who managed my MOT was so approachable and friendly, nothing was too much trouble. My car was completed, communication was excellent and my car was lovely and clean on collection. Thank you for your professional, friendly service.

June 16, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Danica,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Kia Hull Customer Services

Rated 1 out of 5 stars

Poor customer service all round from…

Poor customer service all round from call handling on hold for 30 mins plus, reception ignoring me for 5 minutes before acknowledging me. Had to book car back in on the same day after getting the car back and first appointment was 2 weeks later.

June 17, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Mitch,

Thanks for sharing your feedback on your experience with Evans Halshaw Kia Hull. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Kia Hull Customer Services

Rated 5 out of 5 stars

Reece is a credit to Kia Hull…

Reece couldn’t have made my experience better, what a pleasant young man! He was courteous, friendly and put me at my ease. You know what it’s like as a woman going to a car show room, well I felt now of that intimidation with Reece, he put me at me ease immediately. Thank you Reece, you are a credit to Kia Hull 😊

June 19, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Louise,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Reece at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent

I did not have to push for the job to be done under warranty, I didn’t even have to ask. Also the car was cleaned inside and outside! Great experience.

June 10, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Ben Sanderson was excellent

Ben Sanderson was excellent. No pushy sales patter, just gives you all the options so you can make an informed choice. Great experience all round and love the car

June 13, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello, Rob
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Car in for a service

Car in for a service. Very professional and friendly.

June 10, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello,David
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great

Great. Easy, hassle free service & Mot. Nice coffee and friendly staff while you wait

June 11, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Michael,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 2 out of 5 stars

Hard sale on product packages and…

Hard sale on product packages and terrible after sale communications

April 30, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Betty,

Thanks for sharing your feedback on your experience with Evans Halshaw Kia Hull. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Kia Hull Customer Services

Rated 5 out of 5 stars

Tony was fantastic

Tony was fantastic! He wasn’t pushy or aggressive. He was incredibly knowledgeable and personable. He answered all our stupid questions and was really patient, I’d recommend Tony to anyone :)

June 9, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Harriet,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tony at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Tony has been helpful throughout the…

Tony has been helpful throughout the process and was understanding with a minor issue on our side . The process was smooth and handover was completed without any issues.

June 4, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Nick,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tony at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great service

Great service

May 27, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Kia Hull Customer Services

Rated 5 out of 5 stars

Tony was a great help

Tony was a great help, really nice bloke, personable and tailored sale to my needs. Easy transaction with their payment system, car in good condition when picking up.

May 27, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Joseph,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tony at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

On time

On time. Free coffee!

May 21, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Michael,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent experience from Ryan and…

Excellent experience from Ryan and Reece at Kia in hull going above and beyond to find me the correct car in the allotted time frame.

May 20, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Louis.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Kia Hull Customer Services

Rated 5 out of 5 stars

We came all the way from Cambridge on…

We came all the way from Cambridge on train to buy the car. Tony very kindly picked us up. We were looked after well. Great service and very fancy showroom.

May 17, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Pallavi,
Thanks for sharing your recent experience!
It sounds like Tony has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Gary Mcque was fantastic

Gary Mcque was fantastic. Great service and helped so much. Very patient and friendly.

May 10, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Joanne,
Thanks for sharing your recent experience!
It sounds like Gary has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

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