Evans Halshaw - Kia Hull Reviews 

406
TrustScore 4.5 out of 5

4.3

Priory Park, HU4 7DY Hull, England, GB


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Rated 5 out of 5 stars

Met salesman Tony in the yard whilst we were browsing,Tony was not pushy,just said feel free to look at all cars get the key tag and he would sit with us.Got what we needed and he went through the fin... See more

Company replied

Rated 2 out of 5 stars

Took 3 hours for something they said would be done in an hour. No good on a sit and wait appointment. Recall work complete, then felt pushed to have additional work done totalling over £1100. Needing... See more

Company replied

Rated 5 out of 5 stars

Bought a Rexton fron Hull Kia Anthony Lyell made whole process smooth even though we couldn't actually ring each other so.all done by text and e mail but smooth and efficient very pleased with my new... See more

Company replied

Rated 5 out of 5 stars

Professional helpful staff and nice environment When I mentioned that although just the mot was booked, the car also was due a service. I thought I would have to make another journey but it was all... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Priory Park, HU4 7DY, Hull, England, United Kingdom

  • 01482 357590

4.3

Excellent

TrustScore 4.5 out of 5

406 reviews

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4.3

All reviews

(406)

5,467 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Hard sale on product packages and…

Hard sale on product packages and terrible after sale communications

April 30, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Betty,

Thanks for sharing your feedback on your experience with Evans Halshaw Kia Hull. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Kia Hull Customer Services

Rated 5 out of 5 stars

Tony was fantastic

Tony was fantastic! He wasn’t pushy or aggressive. He was incredibly knowledgeable and personable. He answered all our stupid questions and was really patient, I’d recommend Tony to anyone :)

June 9, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Harriet,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tony at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Tony has been helpful throughout the…

Tony has been helpful throughout the process and was understanding with a minor issue on our side . The process was smooth and handover was completed without any issues.

June 4, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Nick,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tony at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great service

Great service

May 27, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Kia Hull Customer Services

Rated 5 out of 5 stars

Tony was a great help

Tony was a great help, really nice bloke, personable and tailored sale to my needs. Easy transaction with their payment system, car in good condition when picking up.

May 27, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Joseph,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tony at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

On time

On time. Free coffee!

May 21, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Michael,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent experience from Ryan and…

Excellent experience from Ryan and Reece at Kia in hull going above and beyond to find me the correct car in the allotted time frame.

May 20, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Louis.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Kia Hull Customer Services

Rated 5 out of 5 stars

We came all the way from Cambridge on…

We came all the way from Cambridge on train to buy the car. Tony very kindly picked us up. We were looked after well. Great service and very fancy showroom.

May 17, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Pallavi,
Thanks for sharing your recent experience!
It sounds like Tony has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Gary Mcque was fantastic

Gary Mcque was fantastic. Great service and helped so much. Very patient and friendly.

May 10, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Joanne,
Thanks for sharing your recent experience!
It sounds like Gary has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great service

Great service, Carlo was friendly, helpful and professional - it was a pleasure.

May 8, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 3 out of 5 stars

not good today

May 6, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services

Rated 4 out of 5 stars

We were very well informed at every…

We were very well informed at every stage of the service. However we're not happy because we have to wait a month before we have the oil leak investigated owing to no availability of a loan car

April 30, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Robert,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

We dealt with Andy at kia hull for our…

We dealt with Andy at kia hull for our mobility car his customer service is fantastic this guy is old school very present and patient couldn't ask for a better person to help us he went above and beyond

April 29, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Kia Hull Customer Services

Rated 5 out of 5 stars

Great service

Top notch!!

April 24, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Chantelle,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

New car

Just picked up my new car that I have wanted for a long time. The customer service was amazing especially Lee and Connor who helped throughout my car purchase. They stayed in contact to ensure everything went smoothly. Thank you again.

April 25, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Melanie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with our staff at dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Not pushy salespeople

Not pushy salespeople, friendly, helpful and very genuine. Carlo and Connor were amazing and very professional Carlo very chatty and funny and Connor helpful and knowledgable. Would recommend them to my friends.
Thank you for everything.

April 25, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi Gillian,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with our staff at dealership.
Have a lovely day!
Evans Halshaw Kia Hull Customer Services

Rated 1 out of 5 stars

Everything from start to finish a total…

Everything from start to finish a total nightmare.

March 21, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Linda,

Thanks for sharing your feedback on your experience with Evans Halshaw Kia Hull. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Kia Hull Customer Services

Rated 5 out of 5 stars

Good communication

Good communication
Front of desk efficient and friendly
Happy with overall experience,ref mot service and repair.

April 23, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Peter,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at dealership.
Have a lovely day!
Evans Halshaw Kia Hull Customer Services

Rated 1 out of 5 stars

COWBOYS

COWBOYS, We had a deeply alarming experience with Evans Hanshaw Kia Hull. This was a second hand car (Nissan Pulsar), and twice their repairs endangered our lives. After a few days of having the car, I experienced absolute brake failure, no brakes at all while driving, which was absolutely terrifying as a 26 year old driver. When this happened, they asked me to drive it in, but I refused due to the lack of brakes. They sent people out to collect it, and they told me, in their own words, they would “drive it back using the handbrake”, despite this being unsafe and illegal. They also admitted the part they installed had failed.

I’m glad I recorded every conversation on the phone and in person, because we knew something wasn’t right. After we got the car back, we noticed they had tampered with our dashcam footage, deleting recordings of them driving the car back to the shop and the time it was in the repair shop. Then they said it was fixed, they delivered it to us, and the car was making a loud thump over speed bumps. They had not attached the brake lines to the car correctly.

We messaged GARY ! several times, as he told us to contact him directly, but every single message was ignored. They still ignored us. We want to know if the car is under warranty still, but no reply. We had to pay to have our car fixed to a safe standard at another garage.

That’s not to mention the dodgy MOT they put on it that was suposed to be a full clean mot , when in fact it had advisories and a broken coil spring (MOT FAILURE ) :

Slight play in N/S/F prop link ( Advisory )

Rear axle brake pipes need securing & routing ( Advisory )

Rear axle brake flexis – slight corrosion on ferrules ( Advisory )

O/S/F spring broken ( FAIL )

Front brake pads 80% worn ( Advisory )

O/S/F tyre low on edges, also N/S/F ( Advisory )

Rear brake pads 75% worn ( Advisory )

O/S/R brakes slight bind ( Advisory )

N/S/F suspension arm, front bush splitting ( Advisory )

........ funny because it only passed WITH A CLEEN MOT days before. AND Now the car’s clutch is slipping. Also, when we bought the car, they never bothered to valet it like promised, chewy on the back seat and the FRONT seat smelt like urine.

I strongly urge anyone to avoid this dealership for your SAFETY.

April 20, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Tristan,
I'm so sorry to hear that you haven't been contacted in regards to your ongoing complaint.
Please email us with your details to help@evanshalshaw.com and we will ensure that you are contacted back.
Again, I do apologise for any inconvenience this may have caused.
Evans Halshaw Brand Customer Services

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