Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre Reviews 

363
TrustScore 4 out of 5

4.1

Cargo Fleet Lane, TS3 6AS Middlesbrough, GB


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Rated 1 out of 5 stars

Based on our experience, I would not recommend this dealership. The vehicle was sold to a family member with an MOT and service plan. When the MOT became due, there was confusion over what was... See more

Company replied

Rated 5 out of 5 stars

The experience of dealing with evens halshaw Middlesbrough was easy and stress free . Particularly the sales man I was speaking to (Umair) made everything so easy from paperwork to getting to my home... See more

Company replied

Rated 5 out of 5 stars

Just had an excellent experience in purchasing a car at Evans Hall Shaw on Cargo Fleet Lane Middlesbrough. The purchase procedure flowed through with no problems encountered, their sales team operati... See more

Company replied

Rated 5 out of 5 stars

The salesman (Umair) made it a straight forward, smooth transaction explaining all the details of the PCP agreement to me as well as any optional stuff such as service plans. Absolutely no hard sell!... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Cargo Fleet Lane, TS3 6AS, Middlesbrough, United Kingdom

  • 01642 216300

4.1

Great

TrustScore 4 out of 5

363 reviews

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4.1

All reviews

(363)

5,678 reviews in the last 12 months

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Rated 5 out of 5 stars
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi Harry,

Thank you for your kind words.

We're glad you had a positive experience.
Evans Halshaw Customer Services

Rated 2 out of 5 stars

No help with EML light on dash except…

No help with EML light on dash except telling me to get my son to cancel any codes with his scanner. Had to cancel my MOT because of this. Major service OK but expensive.

February 27, 2025
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi Brian,

We understand your frustration with the EML light issue and the inconvenience it caused.

We strive to provide comprehensive support and are sorry that we couldn't offer a more direct solution in this instance.

We appreciate your feedback and will use it to improve our service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Evenshalshaw are the best car dealers…

Evenshalshaw are the best car dealers to buy a car from. They ask you if they can help you and don't make you feel pressured into buying a car. Other dealers have asked and followed me around so I've walked off. Evenshalshaw are more friendly and professional and will help you if you want them to and make buying a car a pleasant and relaxed one

February 21, 2025
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi David,

We strive to create a comfortable and pressure-free environment for our customers, allowing them to make informed decisions without feeling rushed or pressured.

We are committed to providing exceptional service and ensuring that our customers feel valued and respected throughout their car buying journey.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

100% satisfied with the overall service

100% satisfied with the overall service

February 15, 2025
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi,

We're delighted to hear you were satisfied with our service.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout

February 14, 2025
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Professional service all went smoothly

Professional service all went smoothly

January 28, 2025
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi Terry,

Thank you for your kind words.

We're glad to hear that you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

In all honesty a few frustrations with…

In all honesty a few frustrations with delays in correcting the faults that I bought the car. The staff have been friendly and professional despite my frustrations but hopefully all settled in an amicable and professional way.

February 12, 2025
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi Mr Bashford,

We appreciate your understanding regarding the delays in correcting the faults with your car.

We are glad to hear that our staff has been friendly and professional throughout the process.

We strive to provide excellent customer service and are committed to resolving any issues in a timely and professional manner.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ok I think ??

Ok. Fine had better

February 12, 2025
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi John,

We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi Margaret,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Yet again a pleasure to use this garage…

Yet again a pleasure to use this garage pleasant staff and a lovely video of service and mot carried out. Very pleased about the whole experience.

February 10, 2025
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi Hilary,

We appreciate your kind words and are delighted to hear you had a positive experience.

We strive to provide excellent service and are glad you were pleased with the service and MOT.

Evans Halshaw Customer Services

Rated 4 out of 5 stars

Very helpful

Very helpful, was kept updated the full time, got my car in one day.

February 7, 2025
Unprompted review
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi Chelsea,

We appreciate you taking the time to share your positive experience.

We're glad to hear that you were kept informed throughout the process and that your car was taken care of promptly.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

The staff are always polite and helpful

The staff are always polite and helpful

January 19, 2025
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi Dorothy,

We're delighted to hear you had a positive experience with our team.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

5 ⭐️ from Evans Halshaw Nissan Middlesbrough

Great service generally by all staff at Evans Halshaw Nissan Middlesbrough!👍
Particularly, 5⭐️ service from Olivia in Servicing Dept. and Alex in Sales Dept. 👍 👏 👏😊

January 16, 2025
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi Dave,

We appreciate you taking the time to share your feedback and highlight the excellent service provided by Olivia and Alex.

We'll be sure to pass along your kind words.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

The service were very polite and…

The service were very polite and understood the problems I faced with my car breaking down, got the car repaired faster than I expected 13

January 13, 2025
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi Mr Ibbotson,

Thank you for your wonderful feedback!

We're thrilled to hear about your positive experience and that the repair was completed faster than anticipated. We appreciate you bringing this to our attention.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Colleen was very professional and…

Colleen was very professional and certainly knew her stuff,I was really impressed.,all the paperwork was waiting for me and explained in detail all of the cars tricks! Jack,although very busy still found time to come over and had a catchup. Many thanks to all the Evans Halshaw team. We certainly felt looked after. Ray and Val

January 6, 2025
Unprompted review
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi Raymond,

We're thrilled you had such a positive experience!

It's wonderful to hear that Colleen's expertise and thoroughness impressed you, and that Jack took the time to connect with you despite his busy schedule.

We're delighted you felt well looked after by our team and we appreciate you sharing your feedback.

Evans Halshaw Customer Services

Rated 3 out of 5 stars

Bad time waiting for conformation to do…

Bad time waiting for conformation to do repair

January 4, 2025
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi Mr Kemp,

We understand your frustration with the wait time for repair confirmation.

We strive to provide timely service and appreciate your feedback.

We are working to improve our communication processes to ensure a smoother experience for our customers.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

5 stars

Would recommend. Quick and easy, kept me updated on car progress and able to collect sooner than expected.

December 27, 2024
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi Rachel,

Thank you for your kind words.

We're thrilled to hear you had a positive experience with our service.

We appreciate your feedback and are glad you found the process quick and easy.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

No hassle

No hassle dropping the car over or picking it up. Can't ask for more. Staff always pleasant

December 20, 2024
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hi Malcolm,

Thank you for your kind words.

We appreciate you taking the time to share your positive experience.
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Alex presented the car superbly and was…

Alex presented the car superbly and was fully professional throughout the whole process.

Thank you EH, excellent service as always.

December 16, 2024
Unprompted review
Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Middlesbrough Nissan Authorised Repairer & Used Car Centre

Hello Craig,

Thank you for your kind words.

We are pleased to hear you had a positive experience and appreciate your feedback.

Evans Halshaw Customer Services

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