Evans Halshaw - Peugeot Wakefield Reviews 

Absolutely disgusting customer service! No help whatsoever. Rude and just very unhelpful!

Only bothered about making money, when it comes to a slight issue nobody is willing to help!!!

Bought a second hand car from them only 2 years old. Ive owned it for 9 months and it’s only been on the road for 6 of them!

Absolutely shocking customer care. It’s non existent.

The staff on the servicing desk lie to you, dont care if youre left without a car and its cost me hundreds having to rent a car to get me to work.

Worst company ive ever dealt with.

Just had my car in Evans Halshaw Wakefield for two years service.
I MUST say the complete experience was the best I've had in 65 years of motoring from any dealer.
I bought the car new two years ago from Pentagon Peugeot Barnsley.
In the two years I've had nothing but greave from them.
I will definitely use Evans Halshaw Wakefield both for service or to buy my next new car.
Thank you to the service engineers and to the very kind reception ladies.
THANK YOU VERY MUCH.

I purchased a second hand Ford Fiesta from your Wakefield Branch , was told it was top of the range , that they had serviced it but would deal with the timing belt ,it was nothing to do with us !!! we were told , we also had no hand book or service book , so much for top of the range not even electric rear windows , didn't see until we got home. but they couldn't have cared less i thin̈k they couldnt wait to get it of the forecourt

Very disappointed buyer
NEVER AGAIN

EvansHalshaw Wakefield Review.
I bought my Audi S5 Cabriolet from this dealership and I thought I really needed to write a review about my experiences. From start to finish, Raja was totally professional and his customer care was top notch.

Providing helpful information and videos immediately and the car was professionally valeted on collection that I didn’t even want a test drive! :-). It was that good. The car was even much, much better than described, carefully detailed and very well priced.

I thoroughly enjoyed the experience and highly recommend the dealership. The other staff were extremely helpful too when I arrived!

Amazing company.

I recently had dealt with Julie from the service department at Evan’s Halshaw Peugeot in Wakefield, and I can confidently say she provided outstanding service throughout the entire process.

Julie initially arranged for my Peugeot Rifter to be booked in for a recall, which she handled promptly and professionally. From the moment the booking was made, Julie kept me updated regularly, ensuring I was well informed every step of the way. This level of communication made the entire experience smooth and hassle-free.

Upon collecting my vehicle, I discovered a pre-existing fault that emerged after the software update was applied as part of the recall. While this issue was not the fault of the dealership, Julie’s expertise and prior experience were immediately evident. She quickly advised me on the best course of action and pointed me in the right direction for a solution. Her knowledge and customer-first approach left me feeling confident that my vehicle was in the right hands. She allowed me to leave the car onsite until I could arrange to collect it, as I was unable to make it to the dealership right away due to work commitments. Thanks to her, I had a smooth and positive experience, and I wouldn’t hesitate to return for future services. 10/10 for service—she will certainly look after you!

I sent my car for diagnostics and repair, service and MOT at the centre in Wakefield. I had my engine management light on and after diagnostics, they said it’s to do with my my timing belt and provided a long list of what needs changing without actually telling me what was ring with it. I was charged £3,600 but because I could afford this, they said I could spread the cost out me on something called Bumper. Which they failed to tell me it will appear on my credit file. Because Payment assist from likes of stoneacre and Halfords does not appear on credit file.

Long story short, 4 days after I picked my car from them after paying such a hefty bill, the engine management light appeared again. I took it back and they said it wasn’t related to the original diagnostic but have fixed it free of charge. It did the same thing the very next day. When I called them, they were trying to tell me it’s something else which I needed to pay for. For a car that has been serviced and repaired less than a month ago, adblue filter has now clogged and wasn’t picked up with the so called diagnostic and full service. They then tried to buy the car off cheap but even so, I would have to do part exchange with them, if not, they won’t buy the car. I have put in a complaint and no one has got back to me for nearly a month now
I am taking the matter to the ombudsman and rip off Britain.
Please do not use them for any repair. It’s cowboys with no real knowledge. 1 will give zero star if I can

Just bought car amazing experience Thomas sold me car recommend !!

Wakefield Saleas person was Nathan he was great very professional and very polite

Just bought a car from here. Nathan dealt with us in a professional and courteous manner.
He didn't try and hard sell anything. Was a pleasure buying from here.

I recently sold my car to Evans Halshaw in Wakefield. I received my valuation online and visited the store confident that they would honour the price quoted as I've used the service before. Upon arrival, the salesman advised me that the price was likely to be lower but I wouldn't have expected to be £500 worse off. This was apparently down to a "black book" valuation that suggested the car would never be worth what the online valuation suggested. I sold the car anyway as I was in a position where it needed to go that day but it didn't feel very ethical. Either the online valuation was misleading or the salesman was mistaken in his approach.

Had car serviced April 23 at Peugeot Wakefield (Motability vehicle) When got home oil warning light illuminated and when checked was below minimum. Garaged contacted and corrected the issue but weren’t very apologetic. Gave benefit of doubt and had service done again today 8/4/24 with MOT but on checking again oil not even topped up and nothing appears to have been done except reset service indicator. Will be reporting issue to Motability asap.

Very professional and helpful
Much appreciated

We arrived at your showroom to be greeted by very friendly staff. We came to order our new Mobility car and we were introduced to a lovely man called Steve, he was fantastic, friendly and extremely knowledgeable about everything we wanted to know. He was really patient with us and took the time to talk us through everything…. Sometimes twice because we didn’t understand. Very professional service. A credit to your company and we would highly recommend to anyone to pay you a visit

I purchased my car on line. It was delivered and I noticed that there3 were scratches on the apintwork and some minor issues with one of the panels near the passenger door. The middle row headrest were missing, but they did deliver them at a later date. when reporting this problem I was promised that they would get the body work sorted for me , the driver who delivered had taken photo so the problem could be seen. After driving the car , the climate control was hot when switched to cold and there was no Screen washer in the holding tank,plus the coolant tank was almost empty.This car had been driven to me without any of these thing being checked by them. I decided to have the vehicle checked by a garage, the bill for that was £200. plus I have had to pay for the bodywork to be carried out of my pocket. No I would not go back to Evans Halshaw .The driver that they employed was caught speeding in my car and now I have to deal with the West Yorkshire police trying to sort out the problem

Car was delivered to my house, original tyre on the car - cracked, cracked interior plastics, air con not working, folding mirrors not working, car wasn't valeted, no tyre inflation kit, keys falling apart. Had countless battles over phone and email to get stuff sorted closer to home. They have refused to replace the left folding mirror, and I'm still waiting on a replacement key as promised! Requested a call from site manager no response. Aiden sales manager very rude and abrupt definitely felt like he was talking down to me because I'm a women. Chris W tried his best to an extent still waiting on response for when my key will be sorted! Worst experience I have had from evans halshaw. 5 times for my car to be in the local garage to be sorted.

New (used) car for my Son, the process was pretty much painless but as with all Dealerships you have to be firm and not get talked into all the different warranties !
(GAP insurance also found a lot cheaper online !)
That said the Salesperson Ehti Ahmad deserves a mention in that he wasn’t pushy, when we said “no” to anything he accepted that 👍🏻 and anything we weren’t happy with was rectified, a seamless transaction, thank you Ehti

The staff were great from start to finish. Very quick a sourcing the car I wanted. Excellent customer service.
Thank you to Albion, Steve and the Manager (apologise forgot your name) 😂

Thanks Mrs Summerscales

From start to finish everything was done so smoothly and professionally.
The salesman was called Chris Hudson, he was a very friendly man who took all the pressure of buying a car, he explained all about the car and the best way to optimise the running of the car. First Class

Ronald Cooper

Thank you to Iain. 5 star sales guy, found my perfect car, Evans Halshaw is highly recommended, no pressure from Iain to buy just talked us through car features and took for a test drive, then left us to make our decision, no hard sales.