Evans Halshaw - Renault Sheffield Reviews 

298
TrustScore 4.5 out of 5

4.7

Renault, 610 Penistone Road, S6 2FZ Sheffield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Recently acquired my first motorbility car from Evan’s Halshaw - renault Sheffield . I was greeted by Stuart Mansfield who looked after me every step of the way. fantastic service thanks again Stuar... See more

Company replied

Rated 2 out of 5 stars

Overcharged for break fluid change @ £89 + VAT. The average UK charge in garages, Halfords, Kwik Fit etc. is £50. As a customer who bought our car from this dealership, plus we have a service plan wi... See more

Company replied

Rated 5 out of 5 stars

We collected our new Dacia Sandero Stepway Extreme, from Evans Halshaw Sheffield, just in time for the wife’s birthday, on the 27th. March. The whole transaction was a pleasure from start to finis... See more

Company replied

Rated 5 out of 5 stars

We have used this dealership for over 9 years now and have had several cars. We have never encountered any issues with their customer service. Recently had an issue with my car that required a new p... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Renault, 610 Penistone Road, S6 2FZ, Sheffield, United Kingdom

  • 0114 251 5100

4.7

Excellent

TrustScore 4.5 out of 5

298 reviews

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4.7

All reviews

(298)

5,624 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service was excellent

The service was excellent. Staff are so friendly and helpful. Everything was explained clearly.

March 10, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Linda,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent Customer Service by Leanne in Service Department.

My car had its mot and service here 01.03.22. Excellent customer service by Leanne, friendly, knowledgeable, professional and kept me up to date with everything.

March 2, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Louise,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

My warranty claim was checked as valid…

My warranty claim was checked as valid and went through OK, although it had been rejected by Bristol Street Motors. A new Zoe as a loan car made this an excellent experience. Easy 10 out of 10.

March 2, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Richard,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Efficient, polite and courteous, and thorough.

February 24, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Sal,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Efficient experience but contact with…

Efficient experience but contact with the valets needs addressing as my car hadn’t been washed as the paperwork said.

February 19, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Kay,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I was pleased with all aspects of the…

I was pleased with all aspects of the service that I recieved

February 18, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Mrs Vardy,

Thank you for such a positive review.

Have a wonderful day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

As always the service I received was…

As always the service I received was professional and courteous

February 15, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Karen,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Car booked in at time arranged and work…

Car booked in at time arranged and work completed within time scale.

February 6, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Stephen,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

February 1, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Andy,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Hillsborough Branch

I have been using this garage for the past 7 years a x always find then to be friendly and helpful

January 29, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Maxine,

Thank you for your continued support for the past 7 years!

We appreciate you leaving us a review - Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service all round.

January 26, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Mrs Ashton,

We really appreciate this positive review!

Thanks so much!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I was very impressed with the excellent…

I was very impressed with the excellent customer service from start to finish. The receptionist was very welcoming and efficient and the procedure etc was explained thoroughly. I requested an earlier than scheduled completion time for the service/MOT and I really appreciated that this was accommodated and I was informed as soon as it was ready for collection well within the timeframe required. All was good on collection with a full explanation of the work carried out. I am also very appreciative that the car had been cleaned - a really nice touch- thanks!

January 19, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Mr Beresford,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Rated 2 out of 5 stars

£250 to replace a switch that was £20…

£250 to replace a switch that was £20 at most stores. Needed it done or wouldn’t have working headlights. Should have gone to a local mechanic. Tried bumping up the costs as well.

January 18, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Scott,

Thank you for leaving this review.

I’m sorry to hear that you are not happy with the price quoted for the work to be carried out on your vehicle.

Unfortunately, our prices are set from the manufacturer themselves and this is because we use genuine manufacturer parts with manufacturer trained technicians.

I will however ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Great service, very clean and observe through hygiene practices for Covid. Would recommend.

January 14, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hello Jayne,

Thank you for the positive review!

I will be sure to share it with the team here at the Renault dealership in Sheffield.

Take care!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

After sales care

Great customer care for my after-sales provision

January 10, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Rachel,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

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