Evans Halshaw - Renault Sheffield Reviews 

298
TrustScore 4.5 out of 5

4.7

Renault, 610 Penistone Road, S6 2FZ Sheffield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Recently acquired my first motorbility car from Evan’s Halshaw - renault Sheffield . I was greeted by Stuart Mansfield who looked after me every step of the way. fantastic service thanks again Stuar... See more

Company replied

Rated 2 out of 5 stars

Overcharged for break fluid change @ £89 + VAT. The average UK charge in garages, Halfords, Kwik Fit etc. is £50. As a customer who bought our car from this dealership, plus we have a service plan wi... See more

Company replied

Rated 5 out of 5 stars

We collected our new Dacia Sandero Stepway Extreme, from Evans Halshaw Sheffield, just in time for the wife’s birthday, on the 27th. March. The whole transaction was a pleasure from start to finis... See more

Company replied

Rated 5 out of 5 stars

We have used this dealership for over 9 years now and have had several cars. We have never encountered any issues with their customer service. Recently had an issue with my car that required a new p... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Renault, 610 Penistone Road, S6 2FZ, Sheffield, United Kingdom

  • 0114 251 5100

4.7

Excellent

TrustScore 4.5 out of 5

298 reviews

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4.7

All reviews

(298)

5,550 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with Nigel very…

Great experience with Nigel very professional and fast service .thank you so much

November 8, 2023
Unprompted review
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Ms King,

Thank you for your positive review.

Nigel and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Don’t even deserve one start… absolute rip of merchants

Bought the car in may 2023 for almost £10000, service light came on within 2 weeks had to pay £170 for that as they said as they said they don't cover services. Picked the car up within a couple of days service light came on took it to a different mechanics said that it hadn't been properly serviced an oil life was at 35%. In October 2023 car started whistling really bad took it down they said it was egr took that down they "fixed" it as it was under warranty picked the car back up less than 24hours after engine warning light came back on and the car went it to limp mode called them to inform them they said there was a slight split in the inter cooler pipe that leads to the egr coincidently and that inter cooler pipes aren't covered by warranty. Long story short technician broke there inter cooler pipe but won't admit liability. Also both front swinging arms needed replacing which wasn't under warranty as it's down to wear an tear even thought we've done less that 4000 miles in the vehicle. Absolutely poor service from Sheffield Penistone Road branch.

November 1, 2023
Unprompted review
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Casey,

Thank you for your review.

We're very sorry to hear that you haven't had a positive experience. We appreciate your disappointment with this and it isn't the level of customer service that we aim to provide.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Really quick efficient service

Really quick efficient service. Good communication throughout and even wash and vac after

November 11, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi David,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service staff

As i've said above, it's the service staff that makes my visit pleasant and the knowledge that the mechanics will always do a good job on my car.

November 7, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Steve,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

Rated 4 out of 5 stars

free coffee machine & pleasant staff

free coffee machine & pleasant staff , but to reflect the times , it could be cheaper

November 9, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi,

Thank you so much for the positive review.

Our prices are set from the manufacture directly, we do however of course appreciate your feedback and we will ensure that this is passed over to the relevant management team.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly and efficient

Friendly, efficient, thorough car servicing.

November 9, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Steve,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good

Excellent service

November 7, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Karen,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service.

October 30, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield


Hi Ian,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I got served

Service was completed on time
Very friendly and helpful staff
Free wash and vac
Free tea and coffee

October 15, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hello Elliot,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly & helpful team.

October 13, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Jan,

Thank you very much for leaving a 5* review.

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Everything

October 3, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hello,

Thanks for the great rating!

We are always happy to help,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very helpful staff in both service and…

Very helpful staff in both service and sales. Was told it was a waiting job when j booked it in 1 till 3 and was waiting exactly what they said excellent service

September 23, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Janet,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Pleasurable Experience

Always a pleasure to visit Evans Halshaw in Sheffield. Feel like a valued customer and treated well. All the staff are warm and friendly and Nigel Eyres always goes above and beyond.

September 18, 2023
Unprompted review
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Nigel.

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Only an MOT but usual excellent service

September 10, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Joseph,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good Communication and very pleasant…

Good Communication and very pleasant staff.

September 7, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Michael,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

Rated 4 out of 5 stars

It's was straightforward

It's was straightforward, receptionist was friendly, explained the process and kept me in the loop with the progress of car.

August 25, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Nas,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly staff

Friendly staff, quick service..all good.

August 16, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Anita,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Dealt with a couple of issues for me…

Dealt with a couple of issues for me and gave an MOT without any extra expenditure. But I know they will deal with the important issues if needed.
Jeff Williams.

August 13, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Jeff,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Evans Halshaw Customer Services

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