Evans Halshaw - Renault Sheffield Reviews 

298
TrustScore 4.5 out of 5

4.7

Renault, 610 Penistone Road, S6 2FZ Sheffield, GB


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Rated 5 out of 5 stars

Recently acquired my first motorbility car from Evan’s Halshaw - renault Sheffield . I was greeted by Stuart Mansfield who looked after me every step of the way. fantastic service thanks again Stuar... See more

Company replied

Rated 2 out of 5 stars

Overcharged for break fluid change @ £89 + VAT. The average UK charge in garages, Halfords, Kwik Fit etc. is £50. As a customer who bought our car from this dealership, plus we have a service plan wi... See more

Company replied

Rated 5 out of 5 stars

We collected our new Dacia Sandero Stepway Extreme, from Evans Halshaw Sheffield, just in time for the wife’s birthday, on the 27th. March. The whole transaction was a pleasure from start to finis... See more

Company replied

Rated 5 out of 5 stars

We have used this dealership for over 9 years now and have had several cars. We have never encountered any issues with their customer service. Recently had an issue with my car that required a new p... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Renault, 610 Penistone Road, S6 2FZ, Sheffield, United Kingdom

  • 0114 251 5100

4.7

Excellent

TrustScore 4.5 out of 5

298 reviews

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4.7

All reviews

(298)

5,580 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The efficiency and friendliness of the…

The efficiency and friendliness of the reception staff.

March 1, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Don,

Thank you for such a positive review.

Have a wonderful day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful would recommend these .

March 5, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Nigel,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

kind professional attention

Did a thorough assessment of my car and received very personal service from olivia who helped me to find a scrap dealer. Really good customer service so i would definitely go back to this garage

March 3, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hello Christine,

Thank you for the positive review!

I will be sure to share it with the team here at the Renault dealership in Sheffield.

Take care!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Nigel eyre at Renault was absolutely…

Nigel eyre at Renault was absolutely wonderful answering all our questions put up with being badgered about the unfortunate delays on delivery times due to the ongoing problems getting new cars. Can’t thank them all enough

March 3, 2023
Unprompted review
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hello Vivienne,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service.
Sales rep and sales Manager contradicting each other constantly.

I also paid £200 deposit to reserve a car and had an appointment to do paper work, but was called an hour later. Sloppy customer service.

I was completely patronised on the phone by Andy sales manager and shocked at the awful customer experience. I was about to purchase £10,000 for a car upfront but will never do business with this company again.
If this is what they're like before a sale what are they like when something goes wrong with the car !

March 2, 2023
Unprompted review
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Lesley-Ann,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly staff

Friendly, cheerful staff. My car was ready early and had been valeted for me. Thank you!

February 21, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Emma,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Absolutely abysmal service from Leanne

Absolutely abysmal service from Leanne. Awful attitude towards paying customers. Will NEVER return. She gives the place a bad name!

February 1, 2023
Unprompted review
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi,

Thank you for your review.

Firstly, I’m sorry to hear you haven’t had a positive experience, I appreciate the frustration with this.

We are really struggling to find out details on our system and we would like the opportunity to look into this further for you.

Please can you contact us at service.followup@pendragon.uk.com so we can assist with this further for you?

Thanks,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

When you go into Evans Halshaw you always feel special.

January 24, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Roy,

We are delighted to see such a positive review.

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Car Service

While the car was having an 18K mile service I was able to work in the customer area using the wi-fi. When it was complete they let me know, along with an email, and the car was washed and vacuumed. Brilliant job all round!

January 19, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi John,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

Rated 3 out of 5 stars

Car given a clean bill of health ready for MOT

Car given a clean bill of health and wash and hoovered
Given costings for a further service plan
Staff were helpful and professional

January 12, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Janet,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Helpful professional and friendly…

Helpful professional and friendly staff. Service was exceptional

January 18, 2023
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Nancy,

Thank you for such a positive review.

Have a wonderful day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Stephanie was extremely helpful and…

Stephanie was extremely helpful and offered some great options. Would recommend her to anyone

December 23, 2022
Unprompted review
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Mrs Dallamore,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great customer service

Great customer service!
So happy with my new car, thank you!

December 23, 2022
Unprompted review
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hi Elizabeth,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience

I had a reassuring chat with a service advisor after a strange experience with another garage. Got booked in quickly and received a handy video from the technician looking over my car, who explained the work needed. Overall a great experience.

December 21, 2022
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hello Mr Sharman,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent customer service from Steph

Excellent customer service from Steph, she’s a credit the company and would highly recommend

December 1, 2022
Unprompted review
Evans Halshaw - Renault Sheffield logo

Reply from Evans Halshaw - Renault Sheffield

Hello,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

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