The staff make this company great! They are always very helpful, polite and give good advice. They have extensive knowledge about your vehicle which is really encouraging. Thank you Vauxhall!
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See what reviewers are saying
A much better experience than last time. Dealt with Finlay Hill & Rhys in the service department. Both very responsive in customer service. Some process improvements post sale - such as what to... See more
Company replied
Great service as always, Under promise and always over deliver, Thank you to all the service team at Cardiff - WELL DONE
Company replied
Five stars for Rhys Ebdon in Sales, Jordon and Michael in the Service department. If we bought a nearly new car again, we would specify full service as part of the pre-purchase checks. After driving... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Nash House, Sloper Road, CF11 8SE, Cardiff, Wales, United Kingdom
- 029 2038 7221
4.6
Excellent
530 reviews
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First class service and MOT
The staff make this company great! They are always very helpful, polite and give good advice. They have extensive knowledge about your vehicle which is really encouraging. Thank you Vauxhall!
July 15, 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Linda,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
Air conditioning
The building was very clean. Staff were very helpful to other customers as well as myself and very knowledgeable
July 10, 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Teena,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Evans Halshaw Vauxhall Cardiff Customer Services
Stars didn’t work the first time but…
Stars didn’t work the first time but I’ve written a revue
July 9, 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Jan,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Great service as always
Great service as always, Under promise and always over deliver,
Thank you to all the service team at Cardiff - WELL DONE
July 9, 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Exceptional service as usual especially…
Exceptional service as usual especially from the service advisor Mr Rhys Heathfield
June 26, 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Phillip,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Very long term customer at the Cardiff…
Very long term customer at the Cardiff branch.
As per previous visits, staff friendly, courteous and very helpful.
June 26, 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Jane,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Cardiff Customer Services
Great garage and dealership,friendly…
Great garage and dealership,friendly and helpful staff! 1000% recommend!
June 15, 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Andrea,
A big thank you for leaving us a review!
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Cardiff Customer Services
The staff are polite and very helpful
The staff are polite and very helpful. The waiting area was clean and good, and the coffee was very good as well.
June 9, 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Martin,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Always very pleased with the service I…
Always very pleased with the service I get, friendly and efficient staff
June 5, 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Informed quickly re diagnostics
Informed quickly re diagnostics
Repair carried out quickly
Overall good experience
June 5, 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Kathleen,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Allen,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Had car booked in for its first mot the…
Had car booked in for its first mot the gentleman who booked it in was professional polite helpful. He was very friendly offered a courtesy car. Didn’t need it for long as car flew mot. Excellent service
May 27, 2026
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Zane,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Cardiff Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Rhian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
I purchased a car from Finlay Hill
I purchased a car from Finlay Hill. He is a nice young man and very knowledgeable about cars.
May 22, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Cardiff
Hello, Margaret,
We're delighted to hear you're happy with your new vehicle and that our team delivered a positive experience overall. If there's any element of the process we could enhance next time, whether during handover, communication, or follow-up, we'd love your feedback. Enjoy the drive!
Evans Halshaw Brand Customer Services
Damaged Car
Initially in person discussions about delivery of a car from the Vauxhall Walsall were promising with delivery of the car set to be up to 5 days after purchase (due to bank holiday). A great deal was made and we left happy.
Cue to 3 weeks later and I still didn't have the car in my possession after needing a quick turn around sale. The car arrived at the Cardiff store dented, scratched and chipped; not a good look. When told this was the case, I was ensured an investigation was to occur into the circumstances that lead to this, management would contact me and my car would take priority to be restored and in my possession that week.
After not hearing from management or Evans Halshaw Cardiff all that week, I emailed to ask for updates. In the email it was noted the car cosmetics would be done by Friday for a pick up early the following week (this was now from 3rd may - 18th may). I placed a complaint in regarding this service as I was receiving little update unless chasing and no further idea of when i could pick up my car. As a result, management contacted me via email 5 minutes later.
The email from management simply looked like a copy and paste from discussions with another employee and supported me no further in what to do next. Fastforward to this Monday 18th when i asked for clarity on where my car was, why management wasnt speaking with me and how the car had been left in this state and i'd been informed no work had been done on the car, they were still unaware how it arrived in this state and if i wanted compensation to speak to head office.
Since then, I contacted Motor Trust Blackburn for a similar car, and they hand delivered it Wednesday, this process took place from 6pm Monday - 5pm Wednesday and I've had nothing but great communication and trust with them.
To say i'm disappointed would be an understatement. For anyone looking to buy a car, i'd run the other way and don't look at getting the Vauxhall Crossland X (LR70 SUF) in orange because they probably won't tell you what state it turned up in to begin with.
May 18, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Cardiff
Hello,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Brand Customer Services
I purchased a used car and the customer…
I purchased a used car and the customer service I received from Rhys Ebdon was outstanding, I came over from Bristol & nothing was to much trouble his patience taking time to go through the car showing me how to connect with it, plus sorting the paperwork, a credit to the company.
I would recommend them if your looking to buy a car
May 14, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Andrew,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
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