Evans Halshaw - Vauxhall Cardiff Reviews 

540
TrustScore 4.5 out of 5

4.6

Nash House, Sloper Road, CF11 8SE Cardiff, Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Buying a used Audi from Evans Halshaw was great - Sunjay Singh made the experience very easy. He was helpful, honest, and no hard sell. The car was in great condition and the process was straightforwa... See more

Company replied

Rated 4 out of 5 stars

A much better experience than last time. Dealt with Finlay Hill & Rhys in the service department. Both very responsive in customer service. Some process improvements post sale - such as what to... See more

Company replied

Rated 5 out of 5 stars

The service team pulled out all the stops on getting my car done as quickly as possible knowing I had a long drive ahead. Diolch / Thank you :)

Company replied

Rated 1 out of 5 stars

PLEASE HELP Car in on Monday 10th for diagnosis and repair still won’t be ready until Monday or Tuesday 17th or 18th hopefully???. Parts arrived but no priority given to repair. Customer left witho... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Nash House, Sloper Road, CF11 8SE, Cardiff, Wales, United Kingdom

  • 029 2038 7221

4.6

Excellent

TrustScore 4.5 out of 5

540 reviews

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4.6

All reviews

(540)

5,784 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very professional company and always me

A very professional company and always. Great service from staff

April 17, 2026
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello Ken,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great service

Great service in super quick time and even washed the car. Very polite and helpful staff.

April 17, 2026
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello Elizabeth,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at dealership.
Have a lovely day!
Evans Halshaw Vauxhall Cardiff Customer Services

Rated 5 out of 5 stars

Could not be better

Great experience and all issues sorted by Rhys Jones.

April 16, 2026
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello, Davidjones.
Rhys will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Cardiff Customer Services

Rated 5 out of 5 stars

The team at Cardiff Evans Halshaw went…

The team at Cardiff Evans Halshaw went over and above my expectations to get my vehicle repaired as quickly and so efficiently Richard and his team where magnificent a true 5Star performance

April 3, 2026
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Richard at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

friendly sstaff

March 31, 2026
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello Robert,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Vauxhall Cardiff Customer Services

Rated 5 out of 5 stars

Very polite and knowledgeable

Very polite and knowledgeable

March 24, 2026
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello Matthew,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Service reception was excellent…

Service reception was excellent regarding handling the recall. Thank you Rhys.

March 24, 2026
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Cardiff Customer Services

Rated 5 out of 5 stars

service excellent.

Great reception at the service desk..

March 17, 2026
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Cardiff Customer Services

Rated 4 out of 5 stars

A much better experience than last…

A much better experience than last time.

Dealt with Finlay Hill & Rhys in the service department. Both very responsive in customer service.

Some process improvements post sale - such as what to do in the event of a fault within 2 days of getting the car and clearing old finance wasn't particularly timely, but overall, pretty hassle free.

March 6, 2026
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello Laura,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Vauxhall Cardiff Customer Services

Rated 5 out of 5 stars

Very professional

Very professional
Friendly staff

February 16, 2026
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello Linda,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Cardiff Customer Services

Rated 5 out of 5 stars

I always feel comfortable dealing with…

I always feel comfortable dealing with the team at Evan’s halshaw

March 13, 2026
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello Jamie,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!

EvansHalshaw Vauxhall Cardiff Customer Services

Rated 5 out of 5 stars

Very helpful

Very helpful, polite and friendly staff

March 3, 2026
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello Liz,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

EH refused to accept a dangerous fault…

EH refused to accept a dangerous fault in our Ceitron EC4 that happens randomly and fobbed us off.
Since then we got more electric faults: the alarm won’t stop and again same story. I complained to Ceitron who were not helpful either. I’m seeing them on 24th April; let’s see what happens!!

March 3, 2026
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Bhima,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Easy to arrange yearly service and mot…

Easy to arrange yearly service and mot for date that suited me. Informed about parts required and costs for me to sanction before proceeding. Found also easy to pay and collect car with the addition of having car cleaned.

February 18, 2026
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Cardiff Customer Services

Rated 5 out of 5 stars

Fast efficient friendly

January 26, 2026
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

As always efficient friendly service…

As always efficient friendly service delivered on time and kept up to date on progress. This year went over and above in noticing the recent service plan set remotely wasnt my best option. A revised service plan was explained clearly with better options and extended by another year was set up painlessly and a credit to the staff at Sloper Rd despite being busy putting the customer first

December 15, 2025
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello Debbie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Cardiff Customer Services

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