Servicing only Monday to Friday. No good for full time workers. Unable to give specific times meaning you can be sat in the showroom for 5 hours waiting
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Perfectly managed recall. A Software issue that we were not even aware of had developed, we were informed and tge issue was sorted promptly. Staff are efficient, freindly and proffesional.
Company replied
Excellent experience. Ronnie was extremely helpful, professional and patient. He explained everything, helped me find exactly what I was looking for and arranged for it to be brought down from Doncas... See more
Company replied
Our vehicle was collected on time and delivered back fully serviced and valeted. In addition, an airbag fault was diagnosed and corrected following a diagnostic test with only nominal charge. We have... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Redfield Road, Clifton Boulevard, NG7 2UJ, Nottingham, United Kingdom
- 0115 988 5500
3.9
Great
468 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Car Service
Hassle free arranging my cars service . Great communication thought out would highly recommend
February 10, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Jules,
Thank you for your kind words.
We're delighted to hear you had a positive experience arranging your car service.
Evans Halshaw Customer Services
`Exceptional customer service
`The customer service I received from the service team at Evans Halshaw - Vauxhall Nottingham, and in particular from the service leader (ML) was exceptional. He listened to my concerns and thoroughly investigated all potential causes, keeping me informed throughout the whole process. I would thoroughly recommend getting your car serviced here
February 7, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi,
Thank you for your kind words and five-star rating! We are thrilled to hear about your positive experience with our service team and appreciate your feedback about the Service Leader.
We appreciate your recommendation and look forward to serving you again in the future.
Evans Halshaw Customer Services
I sold my car today with Faizan at…
I sold my car today with Faizan at Evans halshaw Nottingham. Blew me away with the valuation, a grand more than WBAC . It was easy, seemless, and Faizan was lovely to deal with. I would definitely recommend you try it if wanting to sell. I believe it was a better price than I could have got on a part exchange.
February 10, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Jane,
We are thrilled to hear that you had such a positive experience with Faizan and that you received a great valuation for your vehicle.
We strive to provide our customers with a seamless and enjoyable experience, and it's wonderful to know that we achieved that for you.
Evans Halshaw Customer Services
A great Evan Halshaw - Vauxhall Nottingham experience.
I arrived a little earlier than expected, there was a member of staff in the car park ready to take my vehicle and direct me to the support desk inside the main building. A really polite and helpful group of staff were in place and really could not do enough to ensure my visit was as nice of an experience as possible. The car was ready early and was cleaned inside and out. Thank you to you all. Joe Lee
February 7, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Joe,
Thank you for your kind words and for taking the time to share your positive experience.
We are pleased to hear that you were happy with the service you received, particularly the friendly and helpful staff, the efficient service, and the clean car.
We strive to provide our customers with a positive experience, and we appreciate your feedback.
Evans Halshaw Customer Services
Excellent service
Excellent service. Kept me up to date throughout the time my car was there for a service. Great customer service and very reasonable price.
February 5, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Rob,
Thank you for your kind words.
We are thrilled to hear that you were happy with the service you received.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Customer Satisfaction.
Since purchasing my car this company have always been reliable when it comes to serving and MOT. They collect and deliver my car from my home with cheerful greeting and a smile. Thank you Evans Halshaw.
February 4, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Michael,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you have had such positive experiences with our team and that you find our service reliable.
We appreciate your feedback and are proud of the service provided by our team.
Evans Halshaw Customer Services
So many are getting it so badly wrong…
So many are getting it so badly wrong so when someone finally gets it right I feel compelled to write a review!
Great service from start to finish.
Kept up to date with texts and video walk round ‘health check’.
Fast and efficient with the right level
of customer care. Please keep it up!
February 4, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi,
We're thrilled to hear that you were impressed with our service from start to finish.
We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
We're committed to maintaining our high standards of customer care, and we're glad that you found our communication and service to be efficient and helpful.
Evans Halshaw Customer Services
I would highly recommend purchasing a…
I would highly recommend purchasing a vehicle from Evans Halshaw. I had a great experience there thanks to the amazing salesman I had Simon. He made me feel comfortable and not pressured when making my decision to purchase a Kia sportarge, plus he offered me plenty of hot chocolate drinks which was nice. I got a very good part exchange deal which I am very happy with. Thank you for everything Simon. 😊
January 31, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Stella,
We are delighted to hear that you had a great experience purchasing your Kia Sportage.
We appreciate your kind words about Simon and his dedication to providing exceptional service.
We are proud to have a team that goes above and beyond to ensure customer satisfaction.
Evans Halshaw Customer Services
Very professional
Very professional, they left my car spot on, I've really appreciate the fact that they wash and clean the car.
January 30, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi,
We appreciate your kind words and are glad you were happy with the service.
We strive to provide the best possible experience for our customers.
Evans Halshaw Customer Services
I got asked to remove my review.
s.watts message me at 23:15 asking me to remove my previous review. I find this is extremely unprofessional, which I feel really strongly about on my previous review. The Nottingham branch really needs to employ people who are honest and genuine. He needs to be given the sack or a disciplinary. Please have words with your staff Evans Halshaw Vauxhall Nottingham.
January 29, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Reece,
We appreciate you taking the time to share your feedback.
We understand your concerns about the late-night message and its impact on your experience.
We take all customer feedback seriously and will address this matter internally.
Evans Halshaw Customer Services
Great service
Great service. Highly recommended. Good communication from the dealership.
January 20, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Christine,
Thank you for your kind words.
We're thrilled to hear you had a positive experience and appreciate your recommendation.
Evans Halshaw Customer Services
Took my Ce in for annual aervice and…
Took my Ce in for annual aervice and flush of the coolant system and bleed up. Amazing bunch of people who work there. Everyone very helpful thanks for your continued support in keeping my car going.
January 14, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hello Andrew,
We appreciate your kind words and are thrilled to hear about your positive experience.
We strive to provide exceptional service and are glad our team was able to assist you.
Evans Halshaw Customer Services
Good service
Car was collected on time and service , MOT carried out effeciently. Phone calls kept me up to date on process and necessary repair carried out. Continuing to have good service and would recommend.
January 17, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Elaine,
We are delighted to hear that you had a positive experience and were happy with the service you received.
We appreciate your feedback and are glad you found our service helpful.
Evans Halshaw Customer Services
Simon went above and beyond to make…
Simone went above and beyond to make sure I was happy with the car if my choice, I would definitely recommend him to friends
January 17, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Marcus,
It's wonderful to know that Simone provided such excellent service.
We appreciate your kind words and recommendation.
Evans Halshaw Customer Services
Great service
The full process of booking my car in for a service was easy from start to finish.
January 13, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Keith,
We're thrilled to hear you found the service booking process straightforward and easy.
We hope to see you again soon.
Evans Halshaw Customer Services
Excellent service
From receiving my initial text message service reminder to the car being returned home to me at the end of the day the service was exceptional! The staff I had contact with were all very helpful and polite and explained everything to me,the video of the car health check was very clear and informative. I will certainly use them for my next service!
January 6, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Jennifer,
Thank you for your kind words and for taking the time to share your positive experience.
We are delighted to hear that you found our service to be exceptional and that you were happy with the video explanation of the checks performed on your car.
Evans Halshaw Customer Services
Service & MOT carried out very…
Service & MOT carried out very efficiently and I was updated on progress as needed by the receptionist. A required part was ordered and fitted the next day and my car was collected from and returned to my home by
Anthony who was very helpful.
January 3, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Geoff,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you were happy with the service you received and found our Anthony to be helpful.
We appreciate your feedback.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Ashley,
We appreciate your kind words and are glad to hear that you had a positive experience with our service.
Evans Halshaw Customer Services
Service dept - exceptional
I purchased my car from the Leeds branch and drove it back to Nottingham. An electrical fault developed after the 2nd week and I was advised to take to the local garage to be investigated. Christmas time pressure was evident but the garage managed to fit me in on the 27th December. The work was completed over a couple of visits where the technician took the time to explain to me exactly what the problem was, and why it was so difficult to detect. Throughout, the service team have been fantastic - what a wonderful team - exceptional in this day and age.
December 30, 2024
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Geoff,
We appreciate you taking the time to share your positive experience.
It's wonderful to hear that you received such excellent service from our team, especially during a busy time like the Christmas period.
We're glad that the technician took the time to explain the issue to you, and that you were happy with the service provided.
Evans Halshaw Customer Services
Easy to book MOT and service on line
Easy to book MOT and service on line. Dropped car off and was ready at given time.
All staff very polite.
December 16, 2024
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Adrian,
Thank you for your kind words.
We're delighted to hear you had a positive experience and appreciate your feedback.
Evans Halshaw Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.