Servicing only Monday to Friday. No good for full time workers. Unable to give specific times meaning you can be sat in the showroom for 5 hours waiting
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Perfectly managed recall. A Software issue that we were not even aware of had developed, we were informed and tge issue was sorted promptly. Staff are efficient, freindly and proffesional.
Company replied
Excellent experience. Ronnie was extremely helpful, professional and patient. He explained everything, helped me find exactly what I was looking for and arranged for it to be brought down from Doncas... See more
Company replied
Our vehicle was collected on time and delivered back fully serviced and valeted. In addition, an airbag fault was diagnosed and corrected following a diagnostic test with only nominal charge. We have... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Redfield Road, Clifton Boulevard, NG7 2UJ, Nottingham, United Kingdom
- 0115 988 5500
3.9
Great
468 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Car Service
We recently had our car serviced. Picked up and dropped off on time. Friendly and efficient service from all involved.
March 31, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Carolyn,
We are pleased to hear that you were happy with the service you received.
We strive to provide a seamless and efficient experience for our customers.
Evans Halshaw Customer Services
A Happy New Car Owner
Everything from purchase of a Corsa last year from the team through to first service this month has been really smooth. The team have been very friendly and efficient throughout and are clearly committed to providing a good service.
March 26, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Dylan,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you have had a positive experience with our services.
We are proud of our team and appreciate your feedback.
We are glad you are happy with your car.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hello Tom,
Thank you for the five stars.
Evans Halshaw Customer Services
MOT AND SERVICE
I took my car in yesterday for an MOT and 2 weeks ago for a service and the whole experience and customer service I received was excellent. The team really go above and beyond. Highly recommend. 5 Star service received.
March 25, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Alison,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you had such a positive experience with our team.
We appreciate your feedback and are proud of the service provided by our team.
Evans Halshaw Customer Services
Bought a ford b max from evans halshaw…
Bought a ford b max from evans halshaw Nottingham last year. Had my first mot and service with them they picked my car up from home on time. Can't fault them at all car came back in afternoon with no problems and even had a full valet. Thank you
.
March 24, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi James,
Thank you for your kind words and 4-star rating.
We are delighted to hear that you were happy with our service.
We appreciate your feedback and are glad you were pleased with the pick-up and valet service.
Evans Halshaw Customer Services
Once again all staff were very friendly…
Once again all staff were very friendly and efficient, spot on as usual.
Thanks
Paul
March 24, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Paul,
We appreciate your kind words and are thrilled to hear that our staff provided you with a positive experience.
Evans Halshaw Customer Services
Recent full service carried out by…
Recent full service carried out by Evans Halshaw on our main vehicle. Fantastic service as per normal. Becky on the service desk is a credit to the company.
March 20, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Alex,
We are delighted to hear that you were happy with the service you received.
We are also pleased to hear that you found Becky helpful.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
I received a very good service from…
I received a very good service from this dealership and I would highly recommend them.
March 13, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi David,
We are delighted to hear that you had a positive experience and appreciate your recommendation.
Evans Halshaw Customer Services
I had a MOT on Friday which went really…
I had a MOT on Friday which went really smoothly and the service was unbelievable, also a special mention to Peter White who went the extra mile as I was freezing and under the weather and made me a warm drink.
I have never had a sales person make me feel so welcome, he his a credit to your company .
March 7, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Lee,
It's wonderful to know that you received such excellent service, especially from Peter.
We're committed to providing a welcoming and supportive environment for all our customers, and it's heartwarming to know that Peter embodies this commitment.
Evans Halshaw Customer Services
I have had my second car from Evans …
I have had my second car from Evans Halshaw, Staff is respectful friendly and helpful I always look forward to see Rebecca whenever I go for services she has that kind of familiar and friendly voice and a pleasant personality.
March 6, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Sandra,
We are delighted to hear that you had a positive experience with us and that you are happy with your new car.
We are also pleased to hear that you found Rebecca to be respectful, friendly, and helpful. Evans Halshaw Customer Services
Their services are amazing!
They were fabulous, as I'm disabled Evans Halshaw fetched my car for it's service and brought it home when it was done. The service went exceptionally well and gave my car green across the board! The only work needed was to change the brake fluid. I also was very grateful for the complimentary car wash and valeting. They did a fantastic job and I thoroughly recommend them.
March 3, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Eileen,
We are delighted to hear that you had a positive experience, especially with the convenience of our pick-up and delivery service.
We appreciate your feedback and are glad that you found our service helpful and efficient.
Evans Halshaw Customer Services
The team at the reception were amazing…
The team at the reception were amazing made me feel relaxed and kept me in touch with progress. A special mention to Taylor who was respectful professional and relaxed amazing
December 1, 2024
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Mervyn,
We are so happy to hear that you had a positive experience with our team.
We strive to provide excellent customer service, and it's wonderful to know that our team members made you feel relaxed and informed.
Evans Halshaw Customer Services
Professional and helpful
We’ve bought our cars from here for over 20 years and have them serviced here too. Always happy with the service from all staff. Highly professional and knowledgeable, thoughtful and friendly.
February 25, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Claire,
Thank you for your kind words and for being a loyal customer for over 20 years.
We are delighted to hear that you have consistently received excellent service from our team.
We appreciate your feedback and will share it with our staff.
Evans Halshaw Customer Services
M.O.T
Took my car in for its MOT and it come back with a serious fault Rebecca rang me explaining what issues they found and how to resolve them, when I gave them the go ahead to do it the turn around time was quick and was able to get my car back the same day, really impressed with the service provided.
February 21, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Mathew,
Thank you for your kind review and 5-star rating.
We are delighted to hear that you were impressed with the service you received from Rebecca.
We appreciate your feedback and will continue to strive for excellence in customer service.
Evans Halshaw Customer Services
Exceptional service from Chris
Exceptional service from Chris. Went the extra mile to ensure that we were happy with the cars. Delighted !
February 20, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Mark,
We are delighted to hear that you were happy with the service you received from Chris.
We appreciate you taking the time to share your positive experience.
Evans Halshaw Customer Services
Excellent service
Excellent service, thank you, car came back lovely and clean, many thanks to Kevin Gardner
February 19, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Brian,
We're delighted to hear that you were happy with the service received from Kevin and that your car came back lovely and clean.
Evans Halshaw Customer Services
My car had a major fault
My car had a major fault. Taylor was excellent in sorting out everything that was needed to get it repaired. He was professional, friendly & kept me upto date with the progress. Great service received and customer service.
February 18, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Louise,
We're delighted to hear that you had a positive experience with our service.
It's fantastic to know that you were impressed with the professionalism and communication provided by Taylor.
We'll be sure to pass on your kind words.
Evans Halshaw Customer Services
My annual service was due
My annual service was due, the team helped arrange the appointment, were very helpful and supportive allowing me to drop off the car before work and looked after it till I could come back to collect after. The service was done quickly and efficiently and I was fully informed about the results. Many thanks to the whole team for making the experience easy and comfortable.
February 17, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi James,
Thank you for your kind words and for taking the time to share your positive experience.
We are delighted to hear that you found our service to be helpful and efficient.
We appreciate your business and look forward to continuing to serve you in the future.
Evans Halshaw Customer Services
Great service
February 11, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Seun,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Again my service and MOT came around
Again my service and MOT came around. Got phone call booked appointment they came to collect car, returned service done MOT'd and valeted. Excellent service.
February 11, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi David,
We are thrilled to hear about your positive experience with our service and MOT.
We appreciate you choosing us and taking the time to share your feedback.
Evans Halshaw Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.