Servicing only Monday to Friday. No good for full time workers. Unable to give specific times meaning you can be sat in the showroom for 5 hours waiting
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See what reviewers are saying
Perfectly managed recall. A Software issue that we were not even aware of had developed, we were informed and tge issue was sorted promptly. Staff are efficient, freindly and proffesional.
Company replied
Excellent experience. Ronnie was extremely helpful, professional and patient. He explained everything, helped me find exactly what I was looking for and arranged for it to be brought down from Doncas... See more
Company replied
Our vehicle was collected on time and delivered back fully serviced and valeted. In addition, an airbag fault was diagnosed and corrected following a diagnostic test with only nominal charge. We have... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Redfield Road, Clifton Boulevard, NG7 2UJ, Nottingham, United Kingdom
- 0115 988 5500
3.9
Great
468 reviews
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Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Martin,
We appreciate you taking the time to leave us this positive feedback regarding our fast and friendly service.
Evans Halshaw Customer Services
Always very happy which is why I keep…
Always very happy which is why I keep having my car serviced and MOT’d there 😊
July 7, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Mary,
We're very happy to hear that you're consistently satisfied with our service and MOT.
We appreciate you choosing us for your car care needs.
Evans Halshaw Customer Services
No messing around on arrival
No messing around on arrival, sat and waited a couple of hours and service completed. Very efficient and great being able to track progress via phone.
June 28, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hello Wendy,
We're happy to hear that you found our service efficient and appreciated the tracking updates.
Thank you for your positive feedback and for taking the time to share your experience!
Evans Halshaw Customer Services
Service at Evans Halshaw
Service at Evans Halshaw. Booking in was great, very efficient. Everyone was really helpful, I received a prompt service update and breakdown of the service that had been carried out, it was speedy, efficient and all done within a couple of hours. Great service.
June 23, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hello Mark,
We appreciate your positive feedback and 5-star rating!
We're happy to hear that your booking and service experience was efficient and helpful.
It's great to know you received prompt updates and a speedy service.
Evans Halshaw Customer Services
Very happy with the service.
Very happy with the service I received they collected my car and returned it within a few hours and they washed and hoovered it very friendly people.
June 27, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Esther,
We're happy to hear that you were pleased with the collection and return of your car, and that you found our team friendly.
We appreciate your feedback regarding the wash and vacuum.
Evans Halshaw Customer Services
Dishonest salesman
So I was dealt with by a guy called Rohan. The buying experience was painless enough. I already knew what I wanted, so his job in selling it to me wouldn’t have been that difficult.
On the day I was told the aircon was re-gassed, this was a lie. The air conditioning either doesn’t work or it was never re-gassed. Either way Evans Halshaw would have known this.
I was then told by Rohan one of the two keys was broken, and a replacement had been ordered from KIA, and guess what, that has never materialised either. So that would be another lie.
I know car salesmen have a reputation for lying to customers. Unfortunately thats just the way things are. Strange then that Rohan would be expecting a 5 star review, and his name mentioned, given the circumstances. (At least one of us has delivered on a promise)
Shame really, all he had to do was be honest. At the very least you now know to trust…..or not.
May 29, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hello,
We appreciate you bringing this to our attention.
We regret to hear about the issues with the air conditioning and the key, and we apologise that your experience did not meet expectations.
We'll investigate these concerns to ensure such issues are prevented in the future.
Thank you for your feedback.
Evans Halshaw Customer Services
Annual Service
On arrival at the dealership office,they where quick and pleasant throughout,the service was done to time and had no concerns
June 11, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Shean,
We appreciate you taking the time to leave us this great review!
We are so glad to hear that you found our team quick and pleasant, and the service timely.
Evans Halshaw Customer Services
Always happy to help you
Always happy to help you. Mot & service completed in a good time scale. Helpful video of your car on an health check. All round 10/10
May 27, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Rob,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Definitely recommend 5 star
My car broke down with a major fuel leak they had it picked up by the rac within an hour then I received a call from them explaining what the fault was due to the time 15:00 it would be worked on the following morning then around 13:30 they called and explained everything to me and that I was able to collect it as all the repairs were complete great place great staff
May 14, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Lee,
We appreciate your kind words and are thrilled to hear about your positive experience.
It sounds like our team went above and beyond to ensure a smooth and efficient repair process.
We're glad you were kept informed throughout the process and that the repairs were completed promptly.
Evans Halshaw Customer Services
Evans Halshaw in Nottingham Service Dept
Evans Halshaw in Nottingham - Lenton lane. The help and service from Matt and Tailor in the service dept was absolutely outstanding. So efficient and resolving any issues. Extremely helpful going over and above, these guys were so supportive. Buying a new car from here was brilliant too from Nick. Thank you again Matt, and Tailor, and Matt also speaking to customer services to resolve my issue, he gave me so much help and service, I wish there were more people as brilliant as him. Thanks a million Matt and Tailor you are the best - Kelly Rudkin.
May 1, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Kelly
Thank you for your kind words and 5-star review!
It's wonderful to know that you received such exceptional service from our team members.
We are particularly pleased to hear about the outstanding support you received from Matt and Taylor in the service department, as well as the positive experience you had with Nick during your car purchase.
We appreciate your feedback and hope to see you again soon.
Evans Halshaw Customer Services
Took my wife's car in to have further…
Took my wife's car in to have further work completed from previous visit. Great work again from the service team could have asked for more. They even cleaned the car again thank you.
May 13, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Matthew,
We are delighted to hear that you were happy with the service you received.
We appreciate your feedback and are glad that you found our service team helpful and that they went the extra mile to clean your car.
Evans Halshaw Customer Services
Myself and my partner recently brought…
Myself and my partner recently brought a car from Evans halshaw ,the salesman we used was Alex jaques very knowledgeable nothing was to much effort made it very easy for us to buy the car we wanted highly recommend a visit
May 3, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hello Chris,
Thank you for your kind review and 5-star rating!
We are thrilled to hear that you had a positive experience and that you were happy with the level of service you received.
We are proud of our team member and appreciate your recommendation.
Evans Halshaw Customer Services
Missing / damaged parts on purchase
Use convertible purchased and noticed on collection that one of the rear headrests was missing as well as a broken fuel filler cap. Whilst the Dealership agreed to replace both, after nearly months of chasing, they send a damage headrest (which they refuse to accept with it being a used car) and still haven't sent the fuel cap (3 months later). It also turned out the replacement headrest isn't even the correct one for the car. Complaints have been ignored.
February 18, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Simon,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
Very good service and staff very polite…
Very good service and staff very polite and helpful
May 6, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Carole,
We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services
I viewed a few cars and was supported…
I viewed a few cars and was supported in a friendly and professional manner and felt at ease. All my questions were answered and explained. Chris was very attentive and followed up on all my queries. I would recommend a visit to the Vauxhall Evans Halshaw branch @NG7 2UJ. Thank you Mr Chris Carter for a wonderful experience.
March 31, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi,
It's fantastic that you found our team friendly and professional, and that Chris was able to answer all your questions and provide you with the information you needed.
We strive to create a welcoming and supportive environment for our customers, and it's rewarding to know we achieved that for you.
Evans Halshaw Customer Services
Excellent service from the moment my…
Excellent service from the moment my vehicle was collected from my home address, and the updates and video received
April 22, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Samantha,
We are thrilled to hear that you were happy with the service you received, including the vehicle collection and updates.
Evans Halshaw Customer Services
Great service
Very efficient annual service and MOT from Evans Halshaw. Their pick up and drop off service is particularly appreciated.
April 22, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi,
We are delighted to hear that you were happy with the service you received.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Double check whether the “red” items on your car check really do need absolutely immediate attention
Booked my daughter’s car in for a service which they did.
The car check highlights a number of things that use words like “immediate” or “required”. Most of these should be suggest (and highlighted amber on their RAG status)
To the uninitiated, this could scare customers into work which could be done depending on the customer’s needs
April 9, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Andy,
We appreciate you taking the time to share your feedback.
We understand your concern about the car check highlighting potential issues with urgent language.
We strive to provide clear and transparent communication about vehicle maintenance needs, and we will review our processes to ensure that our recommendations are presented in a way that is easy to understand for all customers.
Evans Halshaw Customer Services
Car Service
We recently had our car serviced. Picked up and dropped off on time. Friendly and efficient service from all involved.
March 31, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Carolyn,
We are pleased to hear that you were happy with the service you received.
We strive to provide a seamless and efficient experience for our customers.
Evans Halshaw Customer Services
A Happy New Car Owner
Everything from purchase of a Corsa last year from the team through to first service this month has been really smooth. The team have been very friendly and efficient throughout and are clearly committed to providing a good service.
March 26, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Citroen Nottingham
Hi Dylan,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you have had a positive experience with our services.
We are proud of our team and appreciate your feedback.
We are glad you are happy with your car.
Evans Halshaw Customer Services
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