What a great experience from beginning to end with Bryan! Quick call back after an online enquiry. Appointment set, nice greeting on arrival, no wait. Bryan knew his stuff, listened to what we wanted,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
What a great experience from beginning to end with Bryan! Quick call back after an online enquiry. Appointment set, nice greeting on arrival, no wait. Bryan knew his stuff, listened to what we wanted,... See more
Company replied
Reception staff very friendly and helpful. Full health check carried out which I wasn’t expecting as van was recalled for a timing belt/chain issue. Very impressed with level of service.
Company replied
I had my 3rd servicing at Grangemouth branch. Immediately seen to. Option to stay in the lounge area or go to local cafe, which I did. All went top plan. Took 2 hours which they said in advance... See more
Company replied
Outstanding help and advice from Bryan McKee with my next Motability car, who went over and above all expectations to help me this week. He literally moved mountains for me to get the car I needed (Va... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Written by the company
Every Day Low Prices
Laurieston Road, Grangemouth, FK3 8XX, Falkirk, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Evans Halshaw - Vauxhall Falkirk
Was good at Evans Halshaw Falkirk, seem like they genuinely wanted to help me.

Reply from Evans Halshaw - Vauxhall Falkirk
Great staff very helpful very knowledgeable and allowed you time too consider all the options.

Reply from Evans Halshaw - Vauxhall Falkirk
Excellent experience with Evan’s Halshaw great team polite and professional will certainly be back.

Reply from Evans Halshaw - Vauxhall Falkirk

Reply from Evans Halshaw - Vauxhall Falkirk
Car was in for service and MOT. was kept upto date with reminders to let me know when and what to bring. Courtesy car was ready when I arrived. No issues at all with courtesy car clean and reliable. Car was serviced and motedin a timely fashion with details and video provided. Contacted me to let me know car was ready. (Found lots of other garages you end up chasing them to find out status) Car had been cleaned and valeted upon pick up. No issues at all and price fairly reasonable.

Reply from Evans Halshaw - Vauxhall Falkirk

Reply from Evans Halshaw - Vauxhall Falkirk
Bought my Audi through this garage, 100% hastle free and dealt with swiftly and with courtesy.

Reply from Evans Halshaw - Vauxhall Falkirk
MY VEHICLE DEVELOPED A FAULT AND AS I HAVE MOBILITY ISSUES REQUIRED IT TO REPAIRED ASAP.
MY LOCAL BRANCH IN EDINBURGH WAS UNABLE TO WORK ON IT WITH A 8 WEEK WAITING LIST.
EVANS HALSHAW FALKIRK HAD ME UP AND RUNNING WITHIN 5 DAYS. THE PUT THEMSELVES OUT TO HAVE IT DONE EARLIER THAN DAY OF BOOKING. THEY WERE HELPFUL AND STAFF LOOKED AFTER MYSELF AS WELL AS VEHICLE

Reply from Evans Halshaw - Vauxhall Falkirk
I took my car in for its annual service. First class from start to finish.

Reply from Evans Halshaw - Vauxhall Falkirk
Great service from Daniel in sales. Would recommend to anyone, especially those who aren’t 100% sure, Daniel is very helpful and informative.

Reply from Evans Halshaw - Vauxhall Falkirk

Reply from Evans Halshaw - Vauxhall Falkirk
Great customer service. Can't praise the staff enough at the dealer branch. Had to reschedule my car service and mot test a couple of times then ask if these could be done at short notice. Staff were very helpful and managed to fit my car in within 24 hours. That enabled me to have my car ready for a trip away the day after. The technician provided a full video report and all documentation was comprehensive. Full marks. I've used this branch of Evans Halshaw for around the last 15 years and have always found them to be top notch.

Reply from Evans Halshaw - Vauxhall Falkirk
To start with, I am very happy with the phone call and the price I was quoted, and the person I dealt with on the day I arrived for my service was very friendly and seen me out to my car after they were finished.

Reply from Evans Halshaw - Vauxhall Falkirk
Very good service, kept me informed and helped when I required it.

Reply from Evans Halshaw - Vauxhall Falkirk
Easy to arrange service & MOT and all work carried out to a high standard. Very pleased the way Falkirk branch kept me informed throughout the day and all staff were very pleasant and helpful.

Reply from Evans Halshaw - Vauxhall Falkirk
All areas of service in my recent visit was to a high standard.
I was kept informed of the progress of my vehicle and I was update of any discoveries or required work needing carried out.
Service was quick and completed in the time stated.
Thanks again.
Stephen

Reply from Evans Halshaw - Vauxhall Falkirk
Went out of there way to help
By uplifting my car & returning it

Reply from Evans Halshaw - Vauxhall Falkirk
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.