Evans Halshaw - Vauxhall Kilmarnock Reviews 

327
TrustScore 4.5 out of 5

4.5

1 Victoria East Road, KA1 3XJ Kilmarnock, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a really positive experience buying a used car, and trading in my own, with Gary Mckendry, who dealt with all matters with professionalism and integrity. From my first phone call, I felt reassu... See more

Company replied

Rated 5 out of 5 stars

Bought a van from the Kilmarnock branch in July 2026. Excellent service from day one of contact right through to aftercare. An orange service light appeared during the drive home to Northern Ireland t... See more

Company replied

Rated 5 out of 5 stars

Professionally handled by Stevie and Nicole at the service desk, kept up to date with repairs as they were happening.

Company replied

Rated 1 out of 5 stars

Beware the highwayman!! taken in with their fair offer, then they proceeded to inspect my car to find nothing but fault, needless to say after this ordeal, my car was worth nothing like the origina... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 1 Victoria East Road, KA1 3XJ, Kilmarnock, United Kingdom

  • 01563 575500

4.5

Excellent

TrustScore 4.5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(327)

5,338 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff were great

The staff were great - helpful and friendly - and my service only took half the day despite being one of the last done. They send you an update with a video of the visual inspection of the job and an email offering you know what work, if any, needs done.

May 29, 2026
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great Service

hi , i recently bought another car from the kilmarnock branch , and from start to finish the customer service was fantastic , Shaun Black who delt with everything cdnt have done anymore to help with getting me sorted out with the car . have to mention Jason as well who put me to Shaun who had just went on holiday , after the poor experience a few months ago from Ford Trust at Hillington where i had bought another car then sent it back , The guys at kilmarnock were a class above , thanks again and ill see you in 3 yrs time for my next one

May 20, 2026
Unprompted review
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Works post sale

Very helpful with issues highlighted post purchase of a car

May 27, 2026
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello Richard,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Van Repairs

Fast reliable service as normal

May 5, 2026
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

No faffing about went in dropped car…

No faffing about went in dropped car off got a call car sorted simple

May 12, 2026
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Kilmarnock Customer Services

Rated 5 out of 5 stars

Friendly staff

Friendly staff

May 1, 2026
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello Laura,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Booking MOT was easy

Booking MOT was easy. Work carried out efficiently.

May 7, 2026
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent, friendly service.

The service was excellent, the staff very friendly and efficient and an all round good experience.

April 28, 2026
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello Patrick,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great service

Great service, smooth, efficient, good communication and Nicola at reception was so friendly and helpful.

April 30, 2026
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello Laura,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Everything went fine

April 29, 2026
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello James,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Fantastic approachable staff

Fantastic approachable staff, kept up to date with progress

April 23, 2026
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello Lynne,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Power steering issue

Excellent service was dealt with by Nicole and David. Diagnosed and rectified the issue I was having.

April 16, 2026
Unprompted review
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello Darren,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 4 out of 5 stars

Friendly staff

Took my car for coolant issue for the second time in four months time. Abit disappointed with the car but Nicole helped me patiently on both visits. She always put on a big smile and answered all the questions I had.

April 14, 2026
Unprompted review
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello Joanna,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Vauxhall Kilmarnock Customer Services

Rated 5 out of 5 stars

Two year service for my Corsa 75

Two year service for my Corsa 75. Staff were friendly and helpful which made the whole process painless. The water cooler, free coffee machine and TV were welcome additions. The seating area was quiet and comfy and I passed my time reading my book (on Kindle) and using my phone via the free WIFI. The report of service was comprehensive and easily understood. Great outcome.

March 31, 2026
Unprompted review
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Bought a lovely Citreon C4 Grand…

Bought a lovely Citreon C4 Grand Picasso from the Kilmarnock store. Steffan handled everything and was great from start to finish! Haran helped by taking the call, just a little disappointed that he didnt know who Tiger Woods was!

March 28, 2026
Unprompted review
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello Shona,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Easy to deal with,Good service

Easy to deal with,Good service

March 24, 2026
Unprompted review
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello Rosemary,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

service

got a telephone call that my car was dur for its first service
took the car in at 12pm and was told i would have the car back for 4pm
got a telephone call saying car was readfy to pick up at 3.45pm
when i got there i picked up car and had been washed and hoovered
i cannot fault Evans Halshaw for their polite courtes=ous friendhip and professionalism
keep up the good work

March 18, 2026
Unprompted review
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello James,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Made simple quick and efficient

March 20, 2026
Unprompted review
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

Constant emails and texts

Husband took his car there due to a manufacturer recall. They used my details (I don't know why they still had these as it has been a long time since I've dealt with them) rather than go through the process of setting the car up in his name.

On 17 February this year I received both a text and an email telling me my car was due for a service. It had my husband's car's details so I emailed back telling them it wasn't my car, it wasn't due for a service and they did not have my permission to contact me about it.

Same happened again on 24 February, replied by email again.

On 6 March I received a text from Miracle, again with the same statement that my car was due for a service. I text back saying it wasn't my car, it wasn't due for a service and to stop using my contact details.

Today I've received another text and email exactly the same as the first two, so I'm going to be reporting them - misuse of my data, whatever I can find.

February 17, 2026
Unprompted review
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Sandra,

We are very sorry to hear of what has happened and we would like to address this. Please can you contact us at help@evanshalshaw.com with the details.

Thank you,
Evans Halshaw Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look