Booked car in for a service using the website. Range of different types of service are available. Customers do need to specify that they have a service plan in place. At the time of writing there wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Booked car in for a service using the website. Range of different types of service are available. Customers do need to specify that they have a service plan in place. At the time of writing there wa... See more
Company replied
I had a really positive experience buying a used car, and trading in my own, with Gary Mckendry, who dealt with all matters with professionalism and integrity. From my first phone call, I felt reassu... See more
Company replied
Bought a van from the Kilmarnock branch in July 2026. Excellent service from day one of contact right through to aftercare. An orange service light appeared during the drive home to Northern Ireland t... See more
Company replied
Beware the highwayman!! taken in with their fair offer, then they proceeded to inspect my car to find nothing but fault, needless to say after this ordeal, my car was worth nothing like the origina... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
1 Victoria East Road, KA1 3XJ, Kilmarnock, United Kingdom
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I have been taking my Mokka to get serviced an MOT carried out for a number of years now. No complaints at all

Reply from Evans Halshaw - Vauxhall Kilmarnock
Hearing chat round about and from office staff and mechanics, we were quoted 1700 plus to fix it. New headlamps and a bulb out which was the main expense. We found out the garage wanted our car and number plates. Which they thought were private. They sent the apprentice out to buy our car. We took the car home and spoke to my mechanic. Who stated no bulb out ., no new headlights needed just the lens buffed . The rest he will review. Next week. So no I don't rate liars. Who lie just to get your car. Bunch of thieves and liars.

Reply from Evans Halshaw - Vauxhall Kilmarnock

Reply from Evans Halshaw - Vauxhall Kilmarnock
Everything was easy from initial booking to booking the car in to collecting the car excellent service.
Linda explained everything clearly.
Would definitely recommend.

Reply from Evans Halshaw - Vauxhall Kilmarnock
Popped my car in for it's second service and had great service from start to finish. Communication was very clear and Linda at the service desk walked me through everything and confirmed prices with me when I dropped off my car. My car was serviced much quicker than I was expecting and there was no hassle in picking it up afterwards. Payment was straightforward and simple and my car was in excellent condition when I was handed back the keys, freshly washed and vacuumed!
Great experience all round

Reply from Evans Halshaw - Vauxhall Kilmarnock
First I got a great deal and second I was well guided through the whole process of buying my car by sales rep Marlo

Reply from Evans Halshaw - Vauxhall Kilmarnock
As usual the service I received pleasant staff, top class all round class work and once again a very satisfied customer.

Reply from Evans Halshaw - Vauxhall Kilmarnock
Mark very helpful and advised how to sort problem with slow leak from wheels. Ross picked car up from home and returned when it passed MOT and was serviced cleanly. Thank you everybody.

Reply from Evans Halshaw - Vauxhall Kilmarnock
Marlo is an excellent member of your company. Very knowledgeable and helpful. Always recommend Vauxhall Kilmarnock to friends and family - another reason why I have came back to get a new car! Fantastic service.

Reply from Evans Halshaw - Vauxhall Kilmarnock
Friendly professional staff who were knowledgeable and provided me with a comprehensive review of the issues related to my vehicle. This was my first time visiting Evans Halshaw in Kilmarnock, and would highly recommended the team to others.

Reply from Evans Halshaw - Vauxhall Kilmarnock
My car in for service and MOT excellent service given work carried out in very timely fashion and everything explained before and after job completed.

Reply from Evans Halshaw - Vauxhall Kilmarnock
Great customer service kept me updated as promised car was washed and cleaned after its service staff were very welcoming, polite and respectful.

Reply from Evans Halshaw - Vauxhall Kilmarnock
Great customer service. My car went for MOT and service and I even got a free wash and hoover with my service plan.
Was very quick and easy.
I definetly recommend.

Reply from Evans Halshaw - Vauxhall Kilmarnock
Poor service from start to end. Manager did his best to redeem things but overall would not recommend. Turned an already stressful situation into more unnecessary stress. Some staff unprofessional & lacking in any customer service skills.

Reply from Evans Halshaw - Vauxhall Kilmarnock
I recently had my car yearly service as I have done faithfully with pre paid service plan from Evans and Halshaw after buying first new car 9years ago . Service was carried out quickly and efficiently as per normal however I received a call to say car was ready to be picked up and when I got car back there was no valet been done . No wash or Hoover. First time I've had to leave a negative feed back.

Reply from Evans Halshaw - Vauxhall Kilmarnock
My car was in Evans Halshaw Kilmarnock to have a spring replaced. I dealt with Linda and she was very welcoming and explained in detail that i would receive a diagnostic video through email. This video was very informative and let me know what other problems my car had. Linda kept me up to date on the cars progress and when i could pick it up...When picking up our car we dealt with Mark and Linda and they explained what the car had done to it. All in all was a very good experience...10/10

Reply from Evans Halshaw - Vauxhall Kilmarnock
Brought my car for service first job yesterday, service was outstanding, completed in good time, washed, hoovered and ready asap. Lady at reception very professional, showed me to the car location, and chatted whilst doing so. Great service.

Reply from Evans Halshaw - Vauxhall Kilmarnock
Third service at Kilmarnock I always leave car night before then they have it when they open
On every service car returned on time and washed hoovered and brought round to front for collection First class service at Kilmarnock
Thanks to all the Team

Reply from Evans Halshaw - Vauxhall Kilmarnock
Outstanding customer service from drop off to pickup. From video check allowing you to know what repairs required, to being kept updated on progress of repairs by receptionist.

Reply from Evans Halshaw - Vauxhall Kilmarnock
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