Brilliant expereince today at Evan Halshaw, Kilmarnock. Gary was fantastic, really knowledgeable and helpful when buying a car. Highly recommend. Will be back!
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See what reviewers are saying
Booked car in for a service using the website. Range of different types of service are available. Customers do need to specify that they have a service plan in place. At the time of writing there wa... See more
Company replied
I had a really positive experience buying a used car, and trading in my own, with Gary Mckendry, who dealt with all matters with professionalism and integrity. From my first phone call, I felt reassu... See more
Company replied
Beware the highwayman!! taken in with their fair offer, then they proceeded to inspect my car to find nothing but fault, needless to say after this ordeal, my car was worth nothing like the origina... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
1 Victoria East Road, KA1 3XJ, Kilmarnock, United Kingdom
- 01563 575500
4.6
Excellent
329 reviews
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Really quick and easy experience with a…
Really quick and easy experience with a call to confirm the start time, pick up and payment, really friendly guys on the service desk to explain everything as well.
February 22, 2024
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hi Lewis,
Thank you for the review!
Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services
Service experience
Kept in touch with me throughout the service, advised me on what was essential repairs and what could be deferred. Car ready at the time promised. Friendly staff.
February 20, 2024
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hello Colin,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Car booked in for first service
Car booked in for first service, was contacted the day before to confirm date still suitable by Jamie, arrived dropped off car, price confirmed before work was started, was messaged and email sent to show cars health check, arrived later to collect car and it was washed and hoovered, very happy with service and professional service
February 2, 2024
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hi Russell,
Thank you very much for taking the time to leave this great feedback.
I am glad everything went smoothly for you.
I will pass these wonderful comments back to management team at the dealership for all to see.
Evans Halshaw Customer Services
Bought a car and had nothing but…
Bought a car and had nothing but problems with it took out extra warranty on it not worth the paper it's written on my car has been back there more times than its been on the road I wasted 18,000 pounds on car for nothing there not helpful at all
January 23, 2024
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hi Tracey,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Evans Halshaw Customer Services
Super service for EH
My car developed a "check engine" fault and i called the service department who said i could leave the car overnight and they would diagnose it the next day, due to short notice they couldnt provide me with a courtesy car but I managed to work around this.
David at the service desk has always been excellent and once again he sorted everything out.
The car was ready by the end of the day and I was back on the road.
To get such a quick turnaround is great service.
I am planning to use EH again for my next car as i know how good they are
Thanks again David and the team !
January 19, 2024
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hello Alan,
Thank you so much for reviewing your recent experience with David at the Vauxhall dealership in Kilmarnock.
It’s great to hear you’ve had a positive experience.
Take care,
Evans Halshaw Customer Services
Brilliant customer service
Easy to book an appointment for a service. Staff fully explained the work that would be carried out. On the day of the service, drop was quick and easy as were the follow up calls and health check video. Car was ready much earlier than promised. Have been a customer for over 20 years and cannot fault them.
January 9, 2024
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hi Alan,
Thank you for the great review!
We really appreciate you taking the time to feedback your experience.
We look forward to welcoming you back.
Evans Halshaw Customer Services
Good health check video showed all…
Good health check video showed all things that mattered
January 5, 2024
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hi Bob,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Everything for the sale was fine but..
Everything for the sale was fine. But picking the car up was based on when the salesman was in so I couldn't get it on his day off. Highly strange and inconvenient. Took it less than 10 mile and it went back for a repair. And the service was really good there they dropped it off to my house. Unfortunately im not into cars or know anything about them but the amount of flaws and damage after just a week is quite frightening. The car was also not cleaned for me picking it up. When going through the sale the man had to keep going to his boss for every little thing was extremely uncomfortable. Wouldn't use again.
December 8, 2023
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hi Stuart,
Thank you for taking the time to review.
I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
Really nice people
December 8, 2023
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hi Thomson,
It is wonderful to receive such a positive review!
All the best!
Evans Halshaw Customer Services
Fast repairs and great service
Great service from the team over at Kilmarnock servcie department. issues resolved and back on the road sooner than expected from Lynne and Andy in the workshop.
November 27, 2023
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hello Gordon,
Thank you for reviewing us!
Lynne and Andy will really appreciate you taking the time to do this.
We hope you have a great day!
Evans Halshaw Customer Services
Evans Halshaw were very efficient
As usual Evans Halshaw were very efficient and polite. They picked the car up when they said and it was delivered all nice and clean and fully serviced
November 15, 2023
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hello Philip,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hi Steven,
A big thank you for leaving us a review!
Have a lovely day!
Evans Halshaw Customer Services
Great service
Knowledgeable staff with a quick and friendly service. Many thanks 😊
November 7, 2023
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hi David,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Evans Halshaw Customer Services
Everyone so helpful and friendly
Everyone so helpful and friendly. Took my car into garage and brought it back. Kept me informed by email and phone during test.
October 18, 2023
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hi Moira,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Evans Halshaw Customer Services
Super staff and efficient
Super staff and efficient, considerate service.
Third year I have had my car serviced there.
October 17, 2023
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hi Paul,
Thank you for your kind words - we're glad to have been of service!
Take care,
Evans Halshaw Customer Services
Drama resolved thanks to lynne.
Lynne guided us through what became a complex arrangement due to the warranty company not engaging in the process properly. What was a straight forward minor repair ended up a nearly 4 week saga. On receipt of permission Lynne saw to the work being carried out immediately and efficiently. Glad to have the car back and running as it should. Thanks Lynne.
September 29, 2023
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hi Craig,
We are happy to see that your recent visit to Evans Halshaw was a positive one!
The dealership is always available for any assistance that you may need.
Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services
Very good service
September 20, 2023
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hi Scott,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Car Repairs
Can't fault Lynne, Jamie & David, Service Advisors for there assistance in getting my car repaired, punctual, pleasant & go that extra mile to help you out where possible, never any issues with the services & courtesy provided by them.
September 22, 2023
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hi Graeme,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
Excellent customer care, satisfied customer
Excellent service from staff at Evans Halshaw they kept in touch regarding my health check and advised me for going forward ,booked in for a repair excellent customer care would recommend to family and friends.
September 16, 2023
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hi Mr Airley,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
Excellent service from Evans Halshaw
Excellent service from Evans Halshaw; collected car at appointed time; delivered it back on time; sent health check video with comments; sorted name badge as requested.
Good communication from service staff.
Unable to think of anything untoward with any aspect of my contact and dealings with Evans.
September 15, 2023
Unprompted review
Reply from Evans Halshaw - Vauxhall Kilmarnock
Hello,
Thank you very much for taking the time to leave this great feedback.
I am glad everything went smoothly for you.
I will pass these wonderful comments back to management team at the dealership for all to see.
Evans Halshaw Customer Services
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