Evans Halshaw - Vauxhall Leeds Reviews 

619
TrustScore 4.5 out of 5

4.3

Unit 3, Gelderd Road, LS12 6EG Leeds, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Great communication before and post service including a video. However on returning home after collecting my car I’ve found damage to the body work. I’ve called twice today and was promised a call ba... See more

Company replied

Rated 5 out of 5 stars

Billy was so helpfull and patient with us helping to find our next car. Unlike some car dealers trying to push toy into buying something you don't want her helped us find the right car for us. Honestl... See more

Company replied

Rated 4 out of 5 stars

Overall and with holding the extended guarantee, I serviced and MOT'd the vehicle through them. They are great with contact, very polite especially the lady in charge of my booking throughout. The wor... See more

Company replied

Rated 5 out of 5 stars

There was some confusion about the booking so that the car was not entered for a full service. This was speedily resolved. After a health check needed parts were promptly delivered despite the Easter... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Unit 3, Gelderd Road, LS12 6EG, Leeds, United Kingdom

  • 0113 224 4999

4.3

Excellent

TrustScore 4.5 out of 5

619 reviews

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4.3

All reviews

(619)

5,401 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff. Appreciated all their help.

July 15, 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

A very pleasant experience

Very pleasant and efficient staff who were helpful and carried out the work quickly and efficiently.

July 9, 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services

Rated 1 out of 5 stars

never in my life have i experienced…

never in my life have i experienced what i experienced today trust me take someone who knows what there doing seems this lot will sell you all the extas more than what they want to sell the car wont do any deals just sell sell sell thats your job i get it (warranty £595.00 for one year (£895.00 3yr salesman even said not likely to break down in first year well why so expensive ? asked the salesman outside after walking out he said £495.00 went back inside his manager said £595.00 just had enough by then no more evans halshaw

July 9, 2026
Unprompted review
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hi Jason,

Thanks for sharing your feedback on your experience with Evans Halshaw Vauxhall Leeds. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Vauxhall Leeds Customer Services

Rated 3 out of 5 stars

Vehicle Damage

Great communication before and post service including a video.
However on returning home after collecting my car I’ve found damage to the body work. I’ve called twice today and was promised a call back from the service manager and am still waiting 🙁

July 6, 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello Lindsay,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

Think Twice Before Buying a Car Here

From the day my car broke down to the day it was finally repaired, I was without my vehicle for 10 weeks.

The car spent 5 weeks at the recovery company's yard before it was even diagnosed, followed by another 5 weeks waiting for repairs.

The dealership clearly lacks enough qualified technicians, and the repair waiting times are unacceptable. Communication with the service department was extremely poor—they rarely answered the phone, and I was repeatedly given misleading information. I felt I was not being told the truth throughout the process.

I would not recommend buying a car from this dealership or using their service department.

July 1, 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hi Ewelina,

Thanks for sharing your feedback on your experience with Evans Halshaw Vauxhall Leeds. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Vauxhall Leeds Customer Services

Rated 5 out of 5 stars

Great service prompt very happy

Always helpful never a dull moment staff always in contact with you very happy

June 30, 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services

Rated 5 out of 5 stars

The company gave a friendly and…

The company gave a friendly and personable attitude to their clients.

June 19, 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello Rosemary,
Thank you very much for leaving a review.
We really appreciate it!
Have a great day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

The car was battered. Wouldn't even give them half the price

Drove an hour to view a relatively new grey 2008gt. The car was absolutely battered when we got there. Damage to virtually every panel. Interior was worn out and drivers seat ripped. Absolute waste of my time. Went to buy this cash, I'll be spending this elsewhere. Couldn't even get the attention of a salesman. Go elsewhere.

June 19, 2026
Unprompted review
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Dear Phil,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Vauxhall Leeds. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Evans Halshaw Vauxhall Leeds Customer Services

Rated 5 out of 5 stars

Staff friendly

Staff friendly, helpful, and professional.

June 16, 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello Glenn,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Vauxhall Leeds Customer Services

Rated 5 out of 5 stars

Quick efficient and friendly service

Quick efficient and friendly service. Would highly recommend

June 11, 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello,Gill
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

The service was great

The service was great. Thanks for looking after me and my car!!!

June 8, 2026
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Reply from Evans Halshaw - Vauxhall Leeds

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

The experience was fine

The experience was fine because the car service didn’t take too long and everything was done that needed to be done.

June 4, 2026
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Reply from Evans Halshaw - Vauxhall Leeds

Hello Lynda,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

First Class .The service team are…

First Class .The service team are excellent from the ladies on the front desk to the team who service your car
If any problems with your car they keep you updated and contact you about any extra costs

June 3, 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello Chris,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent fast service

Excellent fast service
Polite and kind staff members

May 29, 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great service

Great service

May 22, 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello Tolu,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

A car dealership with a great culrure!

The friendly, capable staff who appreciate and understand my situation and worked hard to meet my requirements

May 21, 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello Steve,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent service

They support was great from start to finish. Hamza made the purchase very smooth and communicated really well throughout

May 1, 2026
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hello,
Thanks for sharing your recent experience!
It sounds like Hamza has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

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