Great communication before and post service including a video. However on returning home after collecting my car I’ve found damage to the body work. I’ve called twice today and was promised a call ba... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great communication before and post service including a video. However on returning home after collecting my car I’ve found damage to the body work. I’ve called twice today and was promised a call ba... See more
Company replied
Billy was so helpfull and patient with us helping to find our next car. Unlike some car dealers trying to push toy into buying something you don't want her helped us find the right car for us. Honestl... See more
Company replied
Overall and with holding the extended guarantee, I serviced and MOT'd the vehicle through them. They are great with contact, very polite especially the lady in charge of my booking throughout. The wor... See more
Company replied
There was some confusion about the booking so that the car was not entered for a full service. This was speedily resolved. After a health check needed parts were promptly delivered despite the Easter... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Written by the company
Every Day Low Prices
Unit 3, Gelderd Road, LS12 6EG, Leeds, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Evans Halshaw - Vauxhall Leeds

Reply from Evans Halshaw - Vauxhall Leeds
Very pleasant and efficient staff who were helpful and carried out the work quickly and efficiently.

Reply from Evans Halshaw - Vauxhall Leeds
never in my life have i experienced what i experienced today trust me take someone who knows what there doing seems this lot will sell you all the extas more than what they want to sell the car wont do any deals just sell sell sell thats your job i get it (warranty £595.00 for one year (£895.00 3yr salesman even said not likely to break down in first year well why so expensive ? asked the salesman outside after walking out he said £495.00 went back inside his manager said £595.00 just had enough by then no more evans halshaw

Reply from Evans Halshaw - Vauxhall Leeds
Great communication before and post service including a video.
However on returning home after collecting my car I’ve found damage to the body work. I’ve called twice today and was promised a call back from the service manager and am still waiting 🙁

Reply from Evans Halshaw - Vauxhall Leeds
From the day my car broke down to the day it was finally repaired, I was without my vehicle for 10 weeks.
The car spent 5 weeks at the recovery company's yard before it was even diagnosed, followed by another 5 weeks waiting for repairs.
The dealership clearly lacks enough qualified technicians, and the repair waiting times are unacceptable. Communication with the service department was extremely poor—they rarely answered the phone, and I was repeatedly given misleading information. I felt I was not being told the truth throughout the process.
I would not recommend buying a car from this dealership or using their service department.

Reply from Evans Halshaw - Vauxhall Leeds
Always helpful never a dull moment staff always in contact with you very happy

Reply from Evans Halshaw - Vauxhall Leeds
The company gave a friendly and personable attitude to their clients.

Reply from Evans Halshaw - Vauxhall Leeds
Drove an hour to view a relatively new grey 2008gt. The car was absolutely battered when we got there. Damage to virtually every panel. Interior was worn out and drivers seat ripped. Absolute waste of my time. Went to buy this cash, I'll be spending this elsewhere. Couldn't even get the attention of a salesman. Go elsewhere.

Reply from Evans Halshaw - Vauxhall Leeds

Reply from Evans Halshaw - Vauxhall Leeds
Quick efficient and friendly service. Would highly recommend

Reply from Evans Halshaw - Vauxhall Leeds

Reply from Evans Halshaw - Vauxhall Leeds
The experience was fine because the car service didn’t take too long and everything was done that needed to be done.

Reply from Evans Halshaw - Vauxhall Leeds
First Class .The service team are excellent from the ladies on the front desk to the team who service your car
If any problems with your car they keep you updated and contact you about any extra costs

Reply from Evans Halshaw - Vauxhall Leeds

Reply from Evans Halshaw - Vauxhall Leeds

Reply from Evans Halshaw - Vauxhall Leeds
The friendly, capable staff who appreciate and understand my situation and worked hard to meet my requirements

Reply from Evans Halshaw - Vauxhall Leeds
They support was great from start to finish. Hamza made the purchase very smooth and communicated really well throughout

Reply from Evans Halshaw - Vauxhall Leeds
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.