Evans Halshaw - Vauxhall Leeds Reviews 

629
TrustScore 4.5 out of 5

4.3

Unit 3, Gelderd Road, LS12 6EG Leeds, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Arrived about 9ish ,was seen quickly, nice staff,free tea or coffer was lovely didn't have time to finish when car was done ,fab experience ty x

Company replied

Rated 5 out of 5 stars

Great Staff, Comfortable waiting area, very nice coffee. Finished ahead of schedule and I was fully informed all the way. Waited in the dealership and was well looked after.

Company replied

Rated 2 out of 5 stars

Customers should expect a reasonable level of service and the service centre should be ready to carry out the work at the agreed time of the appointment. Not having the parts on site at the required t... See more

Company replied

Rated 4 out of 5 stars

Overall and with holding the extended guarantee, I serviced and MOT'd the vehicle through them. They are great with contact, very polite especially the lady in charge of my booking throughout. The wor... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Unit 3, Gelderd Road, LS12 6EG, Leeds, United Kingdom

  • 0113 224 4999

4.3

Excellent

TrustScore 4.5 out of 5

629 reviews

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4.3

All reviews

(629)

5,784 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast Turnaround Repair

Despite being very busy (as was every other Peugeot dealership in the area, as I called around to see if anyone could look at it the same day), they managed to squeeze in my car for a fan heater repair within 5 days of calling. When I took it in, it was fixed quickly, no fuss, and ready to collect within the timeframe I needed. I've always found the service team friendly and super helpful.

February 11, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hello Harry,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services

Rated 5 out of 5 stars

Billy was so helpfull and patient with…

Billy was so helpfull and patient with us helping to find our next car. Unlike some car dealers trying to push toy into buying something you don't want her helped us find the right car for us. Honestly looking for a car can be stressful he takes that stress away very highly recommended 5 star service

February 8, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hi Adam,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Billy at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services

Rated 5 out of 5 stars

Dropped the car off which was very…

Dropped the car off which was very quick and efficient. Wendy phoned me several times to keep me updated with progress. Wendy is friendly courteous and an asset to Evans Halshaw.

February 5, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hi Susan,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Wendy at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services

Rated 5 out of 5 stars

Service review

Fantastic customer service. I ended up being 15 minutes late for my slot because of traffic, but it wasn't a problem for them. Lady at the desk (Sarah?) Was so nice and professional. Courtesy car was clean and ready and mycwas car was returned washed and vacuumed too. Full service done abd turnaround was 4 hours. Highly recommend.

February 5, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hello Vicki,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services

Rated 5 out of 5 stars

Brought my car in for a service and it…

Brought my car in for a service and it was taken at the correct time and we sat and waited. Had complimentary drinks, kept up to date from the service ladies and finished in good time with a car wash included.
Very good service as always

February 5, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hello Mandy,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services

Rated 5 out of 5 stars

Evans Halshaw Vauxhall

Been with Evans Halshaw Vauxhall for years with my past 2 cars. Never had any issues, and always provided top level customer service. Highly recommended.

January 21, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hello Max,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services

Rated 5 out of 5 stars

I’m always happy with the experience…

I’m always happy with the experience and service I receive from Evans Halshaw Vauxhall, Leeds. They are just brilliant.

February 4, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hello Will,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services

Rated 1 out of 5 stars

Do not trust Evans Halshaw

Untrustworthy, dishonest, corrupt! Recall issued for cam shaft, Evans Halshaw mechanic deemed this ok by LISTENING TO IT!!!! timing belt fails within 300 miles. Car can then be taken back to be looked at again but at a cost of £175 plus VAT. RAC mechanic who rescued us when the car died declared that it is impossible for a timing belt to fail within 300 miles of it being checked and deemed ok. Vauxhall are now refusing to accept liability, online checks state that recall meant timing belt should have been changed as standard practice.

January 21, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Dear Julie,

Thank you for taking the time to rate the experience you have had with Evans Halshaw Vauxhall Leeds. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Evans Halshaw Vauxhall Leeds Customer Services

Rated 1 out of 5 stars

I definitely would not recommend Evans…

I definitely would not recommend Evans Halshaw. The car I bought had not been checked or serviced properly when I bought it. Our own mechanic identified issues which we went back to Evans Halshaw with and there was no apology or any sort sort of compensation. No confidence or faith in company.

January 16, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hello Diva.

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Evans Halshaw Leeds - Excellent service & sales

Service team - excellent service from the service team, especially Julie Jammeh, very on the ball with booking appointments, having paperwork ready, calling when needed and having a lovely helpful and pleasant personality. Julie is always a pleasure to speak with.
Sales team - we recently purchased a new Vauxhall Astra Griffin and wanted to give Dan Pearson on the sales team a big thank you for his help. Very professional and knowledgeable, he answered our questions on the Corsa and Astra. Showed us the vehicles we requested and arranged our part exchange.
All very smoothly, without any pressure, just what you need. We felt very at easy with Dan and confident that everything would be ready on the Monday when we picked the car up, which it was. Dan gave us plenty of his time, answered all our questions, especially with the newer model differences / changes and made sure we were good to go. We also had an after sales call a couple of days after to check everwas OK. 10/10 service from Dan, thank you x

January 26, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Julie and Dan at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Took our car in for a service and had a…

Took our car in for a service and had a great experience. Staff were really welcoming and friendly. Service was seamless and all very efficient

January 30, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hello Sherrylene,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Happy customer …

Evan halshaw are a great company look after you from the minute you walk in the door to the minute you leave
They explain everything in detail on what is going to happen
Even get a nice little video showing u them doing checks on the car
Staff are super polite to you which is a bonus
5*** customer service
super happy customer

January 29, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hello Michelle,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Friendly atmosphere ,and we were…

Friendly atmosphere ,and we were updated with progress of the major service on our Vauxhall Grandland x

January 29, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hello Andy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

great customer service from Bilal

great customer service from Bilal, super helpful

January 17, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hi Simran,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Bilal at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great service

Great service, kept fully informed during my visit. Free refreshments and a car wash.

January 19, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hello Glynn,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent customer service from Julie

Excellent customer service from Julie. Car was washed and vacuumed.

December 30, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hi Clive,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Julie at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great, friendly and professional customer service!

Evans Halshaw provided great customer service! Julie was personable and friendly and explained the process, kept me informed and went out of her way to make the process straightforward and welcoming. I was really impressed by their service and would definitely recommend them as a garage.

December 12, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hi Samantha,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Julie at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

A warm, friendly reception.

A warm, friendly greeting when we arrived at the body shop reception. After my car had been examined, the necessary procedures were explained and an estimate of costs provided. After the work had been carried out I was really pleased with the results. The cost was within estimate and I left feeling that an excellent service had been provided. All in all, the staff that we met were a credit to the company.

December 8, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hello Brian,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services

Rated 5 out of 5 stars

Car was in for a service

Car was in for a service, great customer service, the car service was done in a good time and great price. Also got the results of service back quick. Great experience

December 10, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Leeds

Hello Emma,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Leeds Customer Services

Rated 5 out of 5 stars

MOT- Evans Halshaw Gelderd Rd

Arrived early for my appointment for an mot. Greeted and booked in (I had booked to stay whilst the work was being done). Was offered both a hot or cold drink. It was great to have the tv on mute in the waiting area (killed time) as did the music Once the work was completed, Julie informed me if the results, and asked whether I wanted the car cleaning, I declined on this occasion. Julie was friendly and professional throughout.

December 3, 2025
Unprompted review
Evans Halshaw - Vauxhall Leeds logo

Reply from Evans Halshaw - Vauxhall Leeds

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Julie at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services

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