Arrived about 9ish ,was seen quickly, nice staff,free tea or coffer was lovely didn't have time to finish when car was done ,fab experience ty x
Company replied
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Arrived about 9ish ,was seen quickly, nice staff,free tea or coffer was lovely didn't have time to finish when car was done ,fab experience ty x
Company replied
Great Staff, Comfortable waiting area, very nice coffee. Finished ahead of schedule and I was fully informed all the way. Waited in the dealership and was well looked after.
Company replied
Customers should expect a reasonable level of service and the service centre should be ready to carry out the work at the agreed time of the appointment. Not having the parts on site at the required t... See more
Company replied
Overall and with holding the extended guarantee, I serviced and MOT'd the vehicle through them. They are great with contact, very polite especially the lady in charge of my booking throughout. The wor... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Unit 3, Gelderd Road, LS12 6EG, Leeds, United Kingdom
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I purchased my first ever electric vehicle on Saturday from evans halshaw
Been a complete novice to the electric vehicle market the staff went above and beyond to give me as much helpful information as I needed
I was kept up to date on the progress of my order from start to finish
I would highly recommend them
No pushy salesman just honest helpful staff

Reply from Evans Halshaw - Vauxhall Leeds
Very kind and helpful service stuff. Kept me informed all the times. Good service. Will definitely come back again. Thanks!

Reply from Evans Halshaw - Vauxhall Leeds
ive visited both leeds dept and horsforth.and on every visit ,its been a pleasure ,both for the workmanship .and friendly staf.thank you adel and the staff on the service desk,,at the leeds 12 dept ,a great visit ,thank you mr j appleby

Reply from Evans Halshaw - Vauxhall Leeds
My New Peugeot got called in on a Safety Recall after about 6 months - Evans Halshaw Peugeot sorted it while I waited - took about 30 minutes, then good to go.

Reply from Evans Halshaw - Vauxhall Leeds
I took my Grandland in for its yearly service and its first MOT.
Everything was perfect as normal.
The service staff were very helpful and friendly. I was supplied with my loan vehicle for the day and was on my way in no time.
Great service. I would not hesitate to recommend them.

Reply from Evans Halshaw - Vauxhall Leeds
Great customer service ,car in for service took in at agreed time given updates ,sent video of service, 5 star first class

Reply from Evans Halshaw - Vauxhall Leeds
Fabulous service from getting my new car to getting a health check and stop/start recall sorted . Professional informative and on time . Always go the extra mile to help with absolutely everything you need or specifie. Even made sure my car was sparkling . I can't praise the staff enough . Thank you to all the staff for all you do .

Reply from Evans Halshaw - Vauxhall Leeds
Recently purchased a car from Evan’s Halshaw Vauxhall Leeds, from start to finish the service was impeccable all thanks to Hamza who assisted me throughout the entire process.
Thank you for everything you did for me last week you made the whole journey incredibly easy, so thankyou very much.

Reply from Evans Halshaw - Vauxhall Leeds

Reply from Evans Halshaw - Vauxhall Leeds
I'd booked to look at a car and test drive it with Louie. He was really very patient, helpful and not pushy at all. He spent a lot of time with us and I didn't feel rushed at any time.
Not the car for me in the end but a very pleasant, stress free experience overall.

Reply from Evans Halshaw - Vauxhall Leeds
Recently traded in my car for a new PCP... as it was a timely matter I didn't have chance to go elsewhere & search.
I picked a car online that needed to be transported to the Horsforth dealership, without a test drive etc.
I paid the deposit, singed all contracts immediately & then they became VERY UNHELPFUL.
I was told the new car would be ready to collect in 3 days, then a few days more, then a few days more... only when I went in myself to the dealership to force someone to do their actual job was I given the correct date (THREE WEEKS LATER from original order).
Whilst I am currently happy with the new car (albeit nothing goes wrong hopefully) & have never previously had a problem with Evans Halshaw, I will not be returning in the future due to the HORRIBLE communication from staff, NOBODY knew the status of the new car apart from one person eventually, and one actually saying "what do you want me to do about it?" which was the last straw, sending me down there myself where phone warriors are a lot less brave when you turn up in person.
Sort your staff out immediately & ensure they are not polite to customers up until the point of getting your deposit & contracts signed.

Reply from Evans Halshaw - Vauxhall Leeds
The ladies who deal with repair/service bookings are worth their weight in gold. Nothing is too much trouble for them.
They have been very professional dealing with the redundancies of drivers, having to call to advise you have to make your own arrangements to get your car in for its service.

Reply from Evans Halshaw - Vauxhall Leeds
I took my vauxhall electric car for its first service. When I dropped off the keys to service I explained that I had driven quite a distance due to a house move after the booking was made. Not only the distance but, I had really hurt my back and was in considerable pain. I explained this to the service reception lady. The staff went above and beyond to ensure that I got my car back within a couple of hours.
I am so grateful to them for their help. As always, the actual service on the car was fantastic. However, it was the staff that really made a difference. Thank you.

Reply from Evans Halshaw - Vauxhall Leeds
I WAS TOLD THE CORRECT TIME MY CAR WOULD BE READY TO PICK UP AFTER A RECALL PROBLEM WAS CORRECTED. MY CAR WAS ALSO GIVEN AN OVERALL INSPECTION AND WAS DONE IN A VERY PROFESSIONAL WAY AND THE MECHANIC DESCRIBED EVERY ITEM ON A ROAD WORTHY EXACTLY AS IT SHOULD BE.

Reply from Evans Halshaw - Vauxhall Leeds
Great service from Evans Halshaw, I had my car in for a recall , staff really friendly and professional, and got a complimentary health check on the car while it was there too. Very pleased with every aspect of my visit.

Reply from Evans Halshaw - Vauxhall Leeds
Great dealership. I purchased a used car.
Very professional service, very helpful sales team. Every option offered with very good information and great deals offered for extras.
Nothing is too much no matter what questions you have.
A great experience on purchasing a car which was made so relaxing by Hamza and his manager Richard.

Reply from Evans Halshaw - Vauxhall Leeds
Great service for MOT. Car picked up and dropped same day. So I could go about my day while car was been put the MOT. Highly recommend.

Reply from Evans Halshaw - Vauxhall Leeds
We had to take our car in to Evans Halshaw-Vauxhall Leeds for a recall and the customer service was excellent we were only there for about an hour and they were very pleasant and helpful.

Reply from Evans Halshaw - Vauxhall Leeds
Did what they said they were going to do and in the time frame they said they were going to do it. Helpful and friendly. Overall a very good experience.

Reply from Evans Halshaw - Vauxhall Leeds
Poor experience from ordering to nearly one year down the line. Car only 10 month old, developed major fault, no estimate on repair time, no courtesy car, no communication from dealership.
Literally passed from pillar to post!
Avoid this company at all costs, simply do not care once they have your order!

Reply from Evans Halshaw - Vauxhall Leeds
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