Arrived about 9ish ,was seen quickly, nice staff,free tea or coffer was lovely didn't have time to finish when car was done ,fab experience ty x
Company replied
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Arrived about 9ish ,was seen quickly, nice staff,free tea or coffer was lovely didn't have time to finish when car was done ,fab experience ty x
Company replied
Great Staff, Comfortable waiting area, very nice coffee. Finished ahead of schedule and I was fully informed all the way. Waited in the dealership and was well looked after.
Company replied
Customers should expect a reasonable level of service and the service centre should be ready to carry out the work at the agreed time of the appointment. Not having the parts on site at the required t... See more
Company replied
Overall and with holding the extended guarantee, I serviced and MOT'd the vehicle through them. They are great with contact, very polite especially the lady in charge of my booking throughout. The wor... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Unit 3, Gelderd Road, LS12 6EG, Leeds, United Kingdom
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Made the appointment, confirmed to me via email. Check in process was easy.
Service, MOT and some additional work were done in the same day.
Service reception was polite and friendly.
All issues on my car were fixed.
What more could you want.

Reply from Evans Halshaw - Vauxhall Leeds
Our car was picked up service done MOT completed. I was kept informed every step of the way. The car was then returned to me.
Absolutely smashing service.
Thank you

Reply from Evans Halshaw - Vauxhall Leeds
I have bought a couple of cars from this show room and they have never let me down they are very friendly very polite they always remember their customers by name I wouldn't go anywhere else

Reply from Evans Halshaw - Vauxhall Leeds
Just had my electric mokka in for its second service and as usual the service was carried out perfectly including a couple of minor issues that I informed the service ladies about on handing my car over. The ladies are all lovely and helpful as much as possible due to my disabilities and make sure I even get a more suitable chair for me to sit in while I'm there and bring my car as close to the door as it can be .5 star service and treatment from service staff as usual . It's a pleasure walking into the garage no matter what I go for him always treated with respect from everyone I come into contact with unlike other Vauxhall dealerships that use to be in Bradford thankfully that closing made it possible that I met the wonderful to meet Evans halshaw staff

Reply from Evans Halshaw - Vauxhall Leeds
Purchased the car 12 months ago (with recommended Warranty). Called today due to the Engine warning light. Firstly, there is a £150 diagnostics charge, and then there is a 2-3 week wait to get seen. Not ideal when the car has an engine warning light. Not worth using a main dealer if the service you get is so slow, costly and customer service communication was very poor.

Reply from Evans Halshaw - Vauxhall Leeds
Bought a Citroen Dispatch and had it delivered to S.Wales.Andy Bell made it an easy process.Really happy.Thanks

Reply from Evans Halshaw - Vauxhall Leeds
We had our car picked up and dropped off at home, the person that came for it was lovely and friendly , it was picked up at the time that was stated and dropped off within a couple of hours. We were informed every step of the way .

Reply from Evans Halshaw - Vauxhall Leeds
Reasonable price MOT, great customer service ( staying in contact etc), vacced and washed the car out afterwards as well.

Reply from Evans Halshaw - Vauxhall Leeds
Bought a second hand car for my very heavily pregnant daughter, within 2 or 3 week the car started having intermittent clutch problems. Took it back they looked at it and said they can't find a problem. I said I'm not happy with the car having an intermittent problem so can we swap it for another car as my daughter needs a car that is right, the sakes manger said NO nothing they can do so take the car and just live with it. We are now starting complaint through the ombudsman so hoping they can sort it and make they take a car back that wasn't / isn't good to sell

Reply from Evans Halshaw - Vauxhall Leeds
Had to recently book in my new used car that I had bought from Evans Halshaw Peugeot. Repairs were done very quickly and the ladies on the service desk were very friendly. Just got a more serious matter that I am waiting for a response from the sales manager Alex.

Reply from Evans Halshaw - Vauxhall Leeds
Julie on the Service desk is always a pleasure to deal with. Giving frequent updates.

Reply from Evans Halshaw - Vauxhall Leeds
Great interaction with reception staff under the difficult circumstances of internet issues in the local area. Despite this diagnostics still able to repay the car on the morning of our appointment.

Reply from Evans Halshaw - Vauxhall Leeds
Had issue with locking nut, booked in to check it out, arranged courtesy car for the day, sorted the issue and no fuss. Team on service desk were helpful and professional.

Reply from Evans Halshaw - Vauxhall Leeds
My Peugeot 308 was in for a service, booking was easy, staff were very helpful and friendly. I waited while my car was being serviced, and the receptionist came over with regular updates and offered me tea/coffee. Once complete, I was offered a service plan that will save me money in the long run.

Reply from Evans Halshaw - Vauxhall Leeds
No customer service skills! Miserable rude staff swearing and shouting at each other in front of customers. Never had such a bad experience at any dealership. Dread going there in the future.

Reply from Evans Halshaw - Vauxhall Leeds

Reply from Evans Halshaw - Vauxhall Leeds
Just bought a car and started having issues within a week. Contacted dealership and had major issues trying to book the car in and organise a curtesy car. I was promised this would be sorted when the car is booked in for the service called today to confirm and was told there is no car available and no solution to organise one. Horrible service and some staff members have a bad attitude and lack professionalism over the phone. I would think twice about buying a car from this company.

Reply from Evans Halshaw - Vauxhall Leeds
Couldn't do enough.
Every thing explained what was happening.

Reply from Evans Halshaw - Vauxhall Leeds
Ive always bought and taken my cars to evans halshaw vauxhall. The staff are always friendly and happy to help.

Reply from Evans Halshaw - Vauxhall Leeds
Car not cleaned or valeted on collection. Tyre pressure not reset as part of service.was asked to take back for a clean at later date.

Reply from Evans Halshaw - Vauxhall Leeds
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