Friendly and helpful staff. Work completed much sooner than anticipated to a very good standard.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a great experience buying a pre-reg June 2024 Vauxhall Vivaro Prime L1 2.0 litre Diesel for our window cleaning business. Went to view van on Monday afternoon at Evans Halshaw Shiremoor and drov... See more
Company replied
Our car was collected from our home for its annual service and MOT. Leanne from Evans Halshaw at Shiremoor arranged everything and kept us updated. She also set up a service plan for us. During the af... See more
Company replied
Sales lady pleasant and friendly, although does not return calls or replies to emails. Collected 1 year old car today, not valeted internally to a good standard; once drove home had to give it a good... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
New York Road, Shiremoor, NE27 0TS, Newcastle upon Tyne, United Kingdom
- 0191 259 7200
4.5
Excellent
533 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great experience! Charlie helped us get a car delivered from another branch and it was in perfect condition. Would definitely recommend!
February 27, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Jake,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services
Good service all round
Charlie was great from start to finish. Happy with the overall experience and very happy with the new car.
February 27, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello,
Charlie will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
I took my car in yesterday for a…
I took my car in yesterday for a service, they very kindly washed and hoovered our car, very impressed, thankyou.
February 26, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Kathleen,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Robert,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Great service from sales team
February 19, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Charlie,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Everything was great
Everything was great. Friendly and organised. Went like clockwork
February 20, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Donald,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Vauxhall Shiremoor Customer Services
Everything went great
January 30, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Shiremoor Customer Services
Car was in for check up
Car was in for check up. Which was carried speedily and efficiently
February 11, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Shiremoor Customer Services
My car servicing yesterday.
Yesterday my visit for my car servicing and MOT at Shiremoor went smoothly and was completed on time. The servicing was thorough, and the report good and detailed and the video of the inspection excellent. Thanks to all concerned.
February 10, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Ruth,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Shiremoor Customer Services
They did a full service at short notice…
They did a full service at short notice and had the car clean and ready as soon as possible so I didn’t need to use a courtesy car. Pleasant staff. Good service
February 4, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Shiremoor Customer Services
This is not your typical main dealer.
This is not your typical main dealer.
From sales to aftercare and warranty you feel it’s a proper team. If they say they’ll ring back - they do.
My experience is they deliver on promises, meet deadlines lines, own mistakes and put them right.
I live 2.5 hours drive away, but I’d buy from them again.
My warranty work was dealt with by Kelly in service dept. But all staff are Very friendly and helpful.
Great service- stand out from other main dealers!
Brian
January 20, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Brian,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Shiremoor Customer Services
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Ronald,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
A Warm Welcome on a dark Rainy Day
From the warm welcome I received on From the friendly young lady in reception To the return of my car at exactly the time estimated by reception I was impressed. And when I got into my car I was delighted with the immaculate condition . It had been cleaned Inside and outside by an expert. This is the high standard of customer car and maintenance expertise that has kept me a happy customer of this company for the last twenty years
E. Rowntree
February 4, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Edward,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Shiremoor Customer Services
Always brilliant service every time I…
Always brilliant service every time I have been in! All of my family are now customers and they all highly recommended this dealership.
January 14, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
Brilliant Service
Had 3 cars through this dealership. Would 100% recommend.
January 29, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Elliot,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Shiremoor Customer Services
Always very efficient & friendly
January 27, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Vee,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
excellent service
excellent service, dropped my vehicle off without any wait or issues, once the service and mot were complete i had a phone call to say its ready, called in and picked up, paperwork and keys ready, signed for the service , card payment for the mot and left, excellent friendly service as it should be
January 26, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Stephen,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Shiremoor Customer Services
Car Service
Kelly picked up my car on time and returned it after serice. Work completed in a good proffesional manor.
Staff extremely polite and helpful.
January 21, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hi Trevor,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Kelly at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Car booked in for a recall and was…
Car booked in for a recall and was given a free health check very quick and efficient and the staff are excellent very friendly big shout out to Rebecca she is brilliant
January 14, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hi Storey,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Rebecca at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
I was very impressed with Evans…
I was very impressed with Evans Halshaw's customer service - from arranging my appointment and the ongoing process of keeping me informed at all stages of my MOT, service and work carried out. I would also like to compliment the administration staff in the Service Dept - they were most informative and polite. I would definitely recommend Evans Halshaw.
January 12, 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.