Evans Halshaw - Vauxhall Wakefield Reviews 

458
TrustScore 4 out of 5

4.2

Chantry Bridge, Doncaster Road, WF1 5DR Wakefield, England, GB


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Rated 5 out of 5 stars

Kept me informed of my vehicles service and MOT. Professional. Knowledgeable. Car washed and valeted.

Rated 5 out of 5 stars

Julie in the Service Team was great for start to finish. Got me booked in, dropped off first thing which was convenient and then called in good time for me to collect when promised at 4pm - no proble... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I had a brilliant experience from start to finish. The staff were all really friendly, and Amy in particular was excellent. She kept me fully updated with what was happening with my car... See more

Company replied

Rated 2 out of 5 stars

Just had a MAJOR service carried out on a two year old car at Evans Halshaw Wakefield as part of their service plan. The service consisted of oil and filter change and air and pollen filter change. Th... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Chantry Bridge, Doncaster Road, WF1 5DR, Wakefield, England, United Kingdom

  • 01924 376771

4.2

Great

TrustScore 4 out of 5

458 reviews

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4.2

All reviews

(458)

5,083 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service team

Excellent customer service team. Always welcoming and efficient, questions answered straight away.

June 25, 2026
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Reply from Evans Halshaw - Vauxhall Wakefield

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Very professional & got the job done…

Very professional & got the job done straight away.

June 18, 2026
Evans Halshaw - Vauxhall Wakefield logo

Reply from Evans Halshaw - Vauxhall Wakefield

Hello Matthew,

We appreciate you leaving us a review - thank you!
Have a nice day!

Evans Halshaw Vauxhall Wakefield Customer Services

Rated 5 out of 5 stars

Amy Halstead in the service department…

Amy Halstead in the service department was very efficient and polite in her job. Thank you for a excellent service.

June 15, 2026
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Reply from Evans Halshaw - Vauxhall Wakefield

Hi Sandhu,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Amy at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

The personal service from get go my…

The personal service from get go my wife was informed from start to finish And Nathan pick our car up from our house and delivered back brilliant Service

May 6, 2026
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Reply from Evans Halshaw - Vauxhall Wakefield

Hi Terrance,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Nathan at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Helpful member of staff on reception…

Helpful member of staff on reception booking desk
Received a call the day before to remind me they also looked at something I had not mentioned before the day

May 29, 2026
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Reply from Evans Halshaw - Vauxhall Wakefield

Hello Judith,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

I was attended to on time

I was attended to on time, and the service was excellent. Everything was clearly explained to me, and the lady in the service department who assisted me did a great job. I am very pleased with the experience.

May 29, 2026
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Reply from Evans Halshaw - Vauxhall Wakefield

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 4 out of 5 stars

Good service

The booking of my service was seamless, they rang to check what time I was dropping my vehicle off and rang me when it was done. Good service overall!

April 16, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wakefield

Hello Hollie,
Thanks for taking the time to leave your review. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great garage

Always bring my car here for its MOT and service. Julie was really friendly and efficient - offering regular updates and a rapid turnaround. Couldn't recommend her more!

April 14, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wakefield

Hello Katie,
Thanks for sharing your recent experience!
It sounds like Julie has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

I always believe customer services is…

I always believe customer services is key for any customer experience and at Evan Hallshaw I was not disappointed.
Would certainly recommend them.

May 14, 2026
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Reply from Evans Halshaw - Vauxhall Wakefield

Hello Michael,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

Tried to call,parts department at…

Tried to call,parts department at Wakefield Vauxhall 4 times. Ringing our over 20 minutes each time. Customers obviously do not matter advise to go elsewhere

May 14, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wakefield

Hello John,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Has this year you have stopped…

Has this year you have stopped operating a collect and delivery for the disable for mot service etc.Not happy about that. The staff at evans halshaw are a credit to you ,Amy looked after me very well ,whilst I waited for me car.

May 7, 2026
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Reply from Evans Halshaw - Vauxhall Wakefield

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service, exceptional staff... reliable friendly service... nothing is too much trouble. Efficency is there protocol and they kept me updated all the way through my repair. What a brilliant place

May 6, 2026
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Reply from Evans Halshaw - Vauxhall Wakefield

Hello David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Service staff very helpful

Service staff very helpful

May 1, 2026
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Reply from Evans Halshaw - Vauxhall Wakefield

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

Do not buy from Evans Halshaw Used Cars in Wakefield

I bought a Ford C Max from Evans Halshaw in Wakefield. From paying to collecting was 3 weeks. When I received it they had spilled oil on the engine, making it smell awful while driving.
There was an error light on the dash which they said they would take car when I brought it in for MOT 4 months later when it was due. However I pushed to do the MOT immediately while I had time. I had to bring the car back to 4 different times, to 2 different dealerships but they couldn't fix it. I left the car with them and got a rental car on January 12th and returned it this week, 3 months later, though my car was never fixed. No wonder they wanted to me wait before trying to fix it. They sold me a car that could not be MOTd.
Since deciding the car could not be fixed, they demanded the rental car be returned but so far have not issued a refund, leaving me without a car or the money.
Specific people to avoid there are Iain, who's a saleman, Daniel Cascarino who's the used car sales manager, and Darrell who is the service manager.

November 8, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wakefield

Hello Richard,

I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Vauxhall Wakefield Customer Services

Rated 5 out of 5 stars

Had my car in for service

Had my car in for service, did it while I waited. Keira dealt with me and discussed the options of a service plan which was very helpful. Later I received a video of my service which I thought was a good idea.

April 14, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wakefield

Hello Mick,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Very positive experience

Horrific experience with Peugeot directly! However this site were fantastic, polite, friendly and helpful.
Absolutely recommend

April 10, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wakefield

Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

Worst car buying experience I’ve ever had.

The absolute worst experience of buying a car I’ve ever had and this was my second vehicle from Evans Halshaw! Not sure if it’s my local dealership specifically going down hill or whether them being bought out has affected things but I wouldn’t recommend to my worst enemy.
It’s taken me 3 months to finally get a car from there, the first attempt resulted in being ignored by the salesperson, the second attempt I signed for a vehicle which was subsequently given to another customer and resulted in weeks of chasing and receiving poor communication. Vehicle finally received at the end of March but came with a scratch on it! Brand new vehicle! I could write a novel about all the issues I’ve had but honestly just avoid the place.

March 31, 2026
Unprompted review
Evans Halshaw - Vauxhall Wakefield logo

Reply from Evans Halshaw - Vauxhall Wakefield

Hi,
I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Genuinely the best aftercare I’ve…

Genuinely the best aftercare I’ve received from any garage previously visited. Jake was so knowledgeable and professional. His service went above and beyond my expectations :)

April 2, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wakefield

Hello,
Jake  will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Service and MOT


⭐️⭐️⭐️⭐️⭐️
I had a brilliant experience from start to finish. The staff were all really friendly, and Amy in particular was excellent. She kept me fully updated with what was happening with my car and explained everything clearly. She was so approachable, knowledgeable about the service plans, and made the whole process feel easy. I was so impressed that I renewed my plan with her. Thank you, Amy, for making it such a positive experience!

March 30, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wakefield

Hi Annette,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Amy at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

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