Everything about the service from the drop off to the pick up with a courtesy car and a wash of my car was perfect 👌 thankyou amy
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Julie in the Service Team was great for start to finish. Got me booked in, dropped off first thing which was convenient and then called in good time for me to collect when promised at 4pm - no proble... See more
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Good price for "value" service. However Service engineer recommended unnecessary work, which I declined. Also car not cleaned inside or outside as requested and on job sheet.
Company replied
From start to finish the experience can only described as exceptional From drop off to pick up everything went well the reception team 10/10 An unexpected bonus of a car clean was very much apprec... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
Contact info
Chantry Bridge, Doncaster Road, WF1 5DR, Wakefield, England, United Kingdom
- 01924 376771
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Took my car in at 8.30 for its 3rd…
Took my car in at 8.30 for its 3rd service, they didn't start on it till 3pm, my service is covered by e mac which pays for the service and certain parts plus a wash and a vacuum, which i didn't receive, plus they told me it needed spark plugs which are a part that is covered by my service plan but didn't change them because they said i had to pay for them separately, and I requested a E mac receipt with the parts and prices they had used and i didn't get one of them either, so overall I was only 50% happy with the service I received, I sent them a E Mail to forward me the E Mac receipt but they never replied.

Reply from Evans Halshaw - Vauxhall Wakefield
Car’s first MOT
Car was in for MOT - No fuss, straight in & out. The lovely young lady was friendly & professional - talked me through all of the processes - and was very helpful! Would highly recommend! 😊

Reply from Evans Halshaw - Vauxhall Wakefield
Need to sort the phone communication
Really poor experience this time after using EH for over 6 years. Main issue was that nobody answers the phones in service after I had received emails saying the car needed additional work during health check.
Just a quick thank you to Ellie who works in new cars but kindly went to get somebody from service,. Also thanks to drivers who were collected and returned the car

Reply from Evans Halshaw - Vauxhall Wakefield
The car was done well before the time…
The car was done well before the time they told me everything was great thank you

Reply from Evans Halshaw - Vauxhall Wakefield
The service went off without a hitch
The service went off without a hitch. It was quick, I got the video report and my car was cleaned on the outside when I collected it. The service was not expensive.
On dropping off my car I enquired about other issues with the car and was Informed there was a non-refundable diagnostic fee of £150 which would not be deducted from any repairs arising.
Although I would like dealer service and repair I will not be returning as I consider this unacceptable. All the garages are doing this now and for people with slightly older cars like me I suspect that they are helping the small independent garages by adopting this policy. That is undoubtedly where I will be going unfortunately.

Reply from Evans Halshaw - Vauxhall Wakefield
dealt with Chris at Evans Halshaw
dealt with Chris at Evans Halshaw, amazing experience! Helped me get a new car in just over a week! Thankyou!

Reply from Evans Halshaw - Vauxhall Wakefield
Excellent customer service
We were assisted by Thomas Whitby from beginning to end and he could have not been more helpful, he was also honest about services and products which was most appreciated. Would highly recommend.

Reply from Evans Halshaw - Vauxhall Wakefield
Easy process and handled my concerns really well
Really easy process, Chris was great so helpful and friendly and never once made me feel pressured. Would definitely recommend using evans halshaw.
Had to tax my vehicle through a v62 and had some issues around this but Dan at Wakefield store has been great and dealt with my concerns efficiently.

Reply from Evans Halshaw - Vauxhall Wakefield
Great customer service and spotless car
I recently purchased a car from Evans Halshaw Wakefield, we spoke with Chris and he was our salesman throughout. He was fantastic—always keeping me informed and making the whole process smooth and stress-free. He was friendly, approachable, and took the time to explain everything thoroughly, ensuring we were completely happy with our purchase. The car itself was in excellent condition, spotless both at viewing and collection. Overall, a great experience!

Reply from Evans Halshaw - Vauxhall Wakefield
Our visit to Evans Halshaw
When we arrived for our appointment we were made very welcome by Millie the receptionist and was offered refreshments while we waited for the car to have a soft where update .The service we received was excellent we couldn’t be more pleased .

Reply from Evans Halshaw - Vauxhall Wakefield
No problem booking service
No problem booking service. all work carried out in the time specified. Detailed service report provided, advice given ref tyres. Very happy with the whole service given to us.

Reply from Evans Halshaw - Vauxhall Wakefield
Very good customer service
Very good customer service, was very helpful with my problem with my car n fixed it fast

Reply from Evans Halshaw - Vauxhall Wakefield
Extremely helpful and friendly service
Extremely helpful and friendly service, thanks Luke and Nathan

Reply from Evans Halshaw - Vauxhall Wakefield
Had my car in for recall recently…
Had my car in for recall recently couldn’t be happier. Lee went out of his way to make sure I was updated properly and rang as soon as it was done. Very helpful and gave me a very professional customer service.

Reply from Evans Halshaw - Vauxhall Wakefield
I visited on the 30th December 2024 and…
I visited on the 30th December 2024 and I think I felt with Amy she was amazing can’t thank her enough she was so friendly kind and knowledgeable a real credit to your company

Reply from Evans Halshaw - Vauxhall Wakefield
all staff very friendly and helpful…
all staff very friendly and helpful kept us fully informed on the progress

Reply from Evans Halshaw - Vauxhall Wakefield
Chris at Evans Halshaw
Visited Chris at Evans Halshaw again wanting to upgrade my vehicle. Chris was super helpful and did everything he could to get me a fantastic deal. The process was quick and easy and he managed to find the perfect car for myself, within my budget. Will definitely be visiting Chris and Dan at Evans Halshaw for my next car upgrade!

Reply from Evans Halshaw - Vauxhall Wakefield
Friendly staff on arrival delta quickly…
Friendly staff on arrival delta quickly with my car.
Offered me a drink on arrival..
MOT carried out no problems car returned clean and tidy

Reply from Evans Halshaw - Vauxhall Wakefield
Waited and waited, still no car
Bought a car from them and waited over a week to be told they are not selling it anymore, strange
Then I agreed to purchase a different one from them, arranged to pick it up Sunday, got excited, when we went to pick it up it was a mess and not ready at all, so they guaranteed it would be ready Monday, on Monday we got a call saying its not ready and it will be ready Tuesday, so again we waited, they said this time it would be delivered. On Tuesday evening I got a call asking for the payment in full and then they will show up with the car.
I wasn't paying until I saw the car, they brought the car to my home address and absolutely nothing had been done on the car,it was the same as Sunday, even though they had it for two more days, now I understand why they tried getting payment before it was delivered.
I cancelled the order and made a complaint to the Head office,this was a week ago and no one as even bothered getting intouch.
This was @ EH Wakefield

Reply from Evans Halshaw - Vauxhall Wakefield
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