Evans Halshaw - Vauxhall Wigan Reviews 

498
TrustScore 4.5 out of 5

4.4

Challenge Way, Martland Park, WN5 0LD Wigan, GB


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Rated 1 out of 5 stars

Selling my mini was quoted on the 24th August 11946 and today advised 11000 (1st September) the advisor Lee Barnfield stated that the price had reduced due to me having this appointment at the beginni... See more

Company replied

Rated 5 out of 5 stars

Had a product recall on my car, no appointment needed! Arrived at the Wigan branch and was quickly sorted out by the lovely and helpful Doreen. The engineer quickly took my car and changed the Air... See more

Rated 5 out of 5 stars

Iggy was extremely efficient and helpful in dealing with my enquiry into purchasing a new car. His manner was friendly and polite and he explained the purchase options clearly. Ultimately, I didn't pu... See more

Company replied

Rated 5 out of 5 stars

All round excellence especially from Doreen. Who dealt with my visit to have an airbag replaced. Doreen was superb throughout Thank you

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Challenge Way, Martland Park, WN5 0LD, Wigan, United Kingdom

  • 01942 212221

4.4

Excellent

TrustScore 4.5 out of 5

498 reviews

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4.4

All reviews

(498)

5,397 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful and efficient wouldn’t go…

Very helpful and efficient wouldn’t go anywhere else

December 3, 2024
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello Kelly,

It's wonderful to know that you found our service helpful and efficient.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I would like to say a massive thank you…

I would like to say a massive thank you to James the new manager at Evans Halshaw Wigan for the service I have received since talking to James he’s a true gentleman. Thank you so much for all you have done for me.

December 2, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hello Patricia,

Thank you for your kind words about James.

We're delighted to hear you had a positive experience and appreciate your feedback.

We are proud of our team.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Really good service

Really good service, very friendly and informative, recommend to everyone

November 15, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hi Michael,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you had a positive experience with our team.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service and upgrade

I used Evans to service my car and then decided to upgrade and part exchange. All staff very helpful. Liam Aspey was excellent in exploring different options and explaining the deals on offer. James from new car sales and the service team, Doreen, Hayley, Megan and Kyle all welcomed me on various visits. Great team

November 16, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hi Kathryn,

Thank you for your kind words and five-star rating!

We are thrilled to hear about your positive experience with our team.

We appreciate you highlighting the excellent service you received, especially the helpful and informative approach you experienced.

Evans Halshaw Customer Services

Rated 4 out of 5 stars

Pick up and drop off service, especially if you are disabled.

The pick up and drop off service was essential as I am disabled, they give the car a courtesy clean also.

B.Clegg

November 11, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hello,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Highly recommended

They have a dedicated motability specialist called Lee. Lee made the whole process of ordering and picking my new car up such an easy, fast process. Lee was so helpful and knowledgeable and enabled me to get the car I wanted. I can't thank Lee enough as I changed my mind on which car I wanted and Lee was great at letting me change my mind and helped to get the car I wanted. This is my 3rd car from the Wigan branch and I would highly recommend the branch due to friendly staff and fantastic cars.

November 7, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hi Vivian,

Thank you for your kind review.

We’re so happy to hear that Lee gave you a 5* experience! We will ensure that your lovely feedback is shared with them, as they’ll really appreciate it.

Thank you for your recommendation and we look forward to seeing you again!

Have a lovely day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Liam Liam and arron were all amazing…

Liam Liam and arron were all amazing helpful and funny. Best experience I’ve had buying a car and so helpful.

November 1, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hi Mark,

We're so glad to hear you had a positive experience!

It's wonderful to know that our team was able to make your car buying journey enjoyable.

We appreciate your kind words about Liam, Liam, and Arron.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

First Class Service

Friendly service with time taken to explain what would happen with my service & follow up MOT. Haley Hilton dealt with all my questions over the phone & sorting out service plan. Mick collected my car from home & returned having had a clean up which I really appreciated. I am happy with how Wigan Evans Halshaw Team has helped me with sorting out the faults I had identified.Thank you.

October 23, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hello Jean,

Thank you for your kind words and five-star rating.

We are delighted to hear that you had a positive experience with Mick.

We appreciate your feedback and are glad that you found our service helpful and efficient.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Took my car in for its second service

Took my car in for its second service. Doreen on Service reception was very helpful as usual. She also went the extra mile and sorted a query out on my Service plan.

October 21, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hello Julie,

Thank you for your kind review.

We are delighted to hear you had a positive experience and appreciate your feedback on Doreen.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

A really professional service provided…

A really professional service provided by this dealership. From the start of our calls to car delivery, the care and detail provided has been both clear and accurate ensuring the car was delivered and all paperwork in order. Fully commend Peter Mills for his support over the last week.

October 22, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hello Anthony,

Thank you for taking the time to share your positive experience.

We are delighted to hear that you found Peter to be professional and that you were pleased with the care and detail provided.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Exceptional and consistent service …

I've been with Evans Halshaw on their service plan for a few years now. The service is exceptional. I have completed peace of mind having the option of them collecting my car for service and mot. The reports are thorough and its great you can split payments over several months if work is needed. They are proactive and always send a reminder when the service is due.

Pleasure to use the service and thank you team for making life so much simpler!

October 21, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hello Lisa,

We appreciate your kind words and five-star rating.

We are delighted to hear that you are happy with our service plan and find it to be a valuable resource.

We strive to provide our customers with a seamless and stress-free experience, and we are glad that you find our service to be proactive and helpful.

Evans Halshaw Customer Services

Rated 3 out of 5 stars

Good idea video commentary

I like the idea of a video which gave you a commentary of things that required attention. The service was done in a professional manner no problems with that side of It. The reason I gave 3 stars was that I had a phone call from Evans Halshaw Wigan and stated I needed to replace my front discs on my insignia as there was lipping on both. I asked how much this would cost I was told £758 I couldn't believe it would cost that. Then I was told they can do it for £428 I said I would get a quote from another garage then I got told they could do it for £378. Unbelievable how can a company all of a sudden give you three different prices and knock the price down so much. If I would have said yes to the first price they would have got £758 out of me 😱

October 21, 2024
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello John,

We appreciate you taking the time to share your experience.

We understand your frustration with the fluctuating price quotes you received.

We strive to provide transparent and consistent pricing for our services, and it seems that wasn't the case in this instance.

We will take your feedback seriously and use it to improve our communication and pricing practices.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

I have had the most difficult past…

I have had the most difficult past couple of days with Arnold Clark.
They have really screwed me over. I came here to look for an alternative, more reliable garage. I found this, and I found Ashley.
I have never felt more respected, secure and understood ever. I couldn’t fault a single person in the building. And I also couldn’t recommend these guys enough!

October 15, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hi Ronaele,

We are so happy to hear that you had such a positive experience with Ashley.

We strive to provide our customers with the best possible service, and it is wonderful to know that we were able to meet your needs.

We are grateful for your kind words and appreciate your recommendation.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

We had a very positive experience…

We had a very positive experience purchasing a used car.
We dealt with Peter through the whole process, he was extremely helpful and professional.
Would highly recommend using Wigan Evans Halshaw for buying a new or used car.
We are delighted with the new car😊

October 9, 2024
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello Kirsten,

Thank you for your kind review and 5-star rating!

We are thrilled to hear that you had a positive experience with Peter and that you are delighted with your new car.

We are proud of our team and appreciate your recommendation.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service very friendly.

Great service.
They did everything they could to make us happy with our used car purchase.
Sorted anything that needed sorting.
Very nice and professional staff.
When things go wrong sometimes with used cars the main thing is how you deal with it.
Thank you. 👍

October 8, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hello Pete,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you had a positive experience with our team and are happy with your used car purchase.

We appreciate your feedback and are glad that you found our staff to be nice and professional.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Outstanding service

Outstanding service, couldn't be happier.
Thank you

October 11, 2024
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hi Donna,

Thank you for your positive review.

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Great service. From booking my car service, to dropping it off, through the actual service, and then picking up the car, the level and professionalism of the service provided was excellent.
Kept me updated all day as to how the work was progressing, if there were any issues, and what they had done to rectify any issues.
I highly recommend Evans Halshaw in Wigan.

October 10, 2024
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hi John,

Thank you for your kind words and for taking the time to share your positive experience.

We are delighted to hear that you were impressed with the service you received.

We appreciate your recommendation and will continue to strive for excellence in customer service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great sales experience

I had a great experience purchasing a used car from Evans Halshaw Wigan, with a special mention to Adam who looked after me from start to finish. He made the whole process enjoyable and easy, and I would highly recommend the dealership to anyone looking for a new vehicle.

October 5, 2024
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hi Andrea,

Thank you for your kind words and for taking the time to share your positive experience.

We are delighted to hear that you had a great experience and that Adam made the process enjoyable and easy for you.

We appreciate your recommendation and will share your feedback with the team.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Hassle free MOT.

I had a warm welcome and hassle free service, when I brought my car in for an MOT. The service staff were friendly and helpful. They even helped me out when the drinks machine had run out of milk for my complimentary coffee. The waiting area was very clean and presentable, a credit to the cleaning staff.

October 4, 2024
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hi Darren,

Thank you for your kind words and for taking the time to share your positive experience.

We are delighted to hear that you found our service to be excellent and that you were happy with the level of service you received.

We are committed to providing our customers with a positive experience and we appreciate your feedback.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Myself and wife have bought our last…

Myself and wife have bought our last few cars from these guys excellent service always

October 4, 2024
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hi Stephen,

Thank you for your kind words.

We're delighted to hear about your positive experiences with our team.

We appreciate your loyalty and continued support.
Evans Halshaw Customer Services

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