Evans Halshaw - Vauxhall Wigan Reviews 

495
TrustScore 4.5 out of 5

4.4

Challenge Way, Martland Park, WN5 0LD Wigan, GB


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Rated 1 out of 5 stars

Selling my mini was quoted on the 24th August 11946 and today advised 11000 (1st September) the advisor Lee Barnfield stated that the price had reduced due to me having this appointment at the beginni... See more

Rated 5 out of 5 stars

Iggy was extremely efficient and helpful in dealing with my enquiry into purchasing a new car. His manner was friendly and polite and he explained the purchase options clearly. Ultimately, I didn't pu... See more

Company replied

Rated 5 out of 5 stars

All round excellence especially from Doreen. Who dealt with my visit to have an airbag replaced. Doreen was superb throughout Thank you

Company replied

Rated 5 out of 5 stars

I’ve just bought my car from Evans Halshaw Wigan. Richard made the whole experience both trouble free and enjoyable which is a first for me because buying a car is not usually a pleasure. Richard was... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Challenge Way, Martland Park, WN5 0LD, Wigan, United Kingdom

  • 01942 212221

4.4

Excellent

TrustScore 4.5 out of 5

495 reviews

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4.4

All reviews

(495)

5,349 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, friendly and very efficient

August 27, 2025
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hi Mandy,

We appreciate you taking the time to leave us a review.

We are so glad you found our customer service friendly and efficient.
Evans Halshaw Customer Services

Rated 3 out of 5 stars

Incorrect information

Mixed information given about what needed replacing after inspection and also pricing for the parts needed. Told vehicle would be ready at a certain time when we arrived after this time vehicle was not ready and had not been completed to what we expected

August 27, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hi John,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service

I'm disabled so. I arranged for the car to be picked up, driver came 9.30 very friendly and helpful. Car returned 3.00pm. It had a full service and had been washed and polished and inside had been valeted it looks like a new car.
Very satisfied and Thankful.
Eric Green.

August 14, 2025
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello Eric,

We're happy to hear that you were very satisfied with our service.

We appreciate your feedback regarding the friendly and helpful driver and the quality of the service.

We are thankful for your review.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

friendly staff

friendly staff, reliable, give regular updates on progress, I book my services through Book My Garage

August 1, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hi Teresa,

We appreciate you taking the time to leave us such a fantastic review!

It's great to hear that our team is reliable, friendly, and keeps you informed.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Bought a car from the Wigan branch and…

Bought a car from the Wigan branch and soon realised the air conditioning never worked. I reported the problem swiftly, expecting a reputable dealer to take responsibility. Instead, I was told it wasn’t covered and offered only to pay half the repair — an insulting “goodwill gesture” that says a lot about their approach to customers. Poor service, no accountability, and certainly not the experience you’d hope for when buying a car. Would not recommend.

July 2, 2025
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello Dhurba,

We regret to hear about the air conditioning issue with the car you purchased.

We acknowledge your disappointment with the proposed resolution.

We'll share your feedback with the management team for review and consideration.

Thank you.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic service 5 star

Fantastic service 5 star

July 22, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hi Marie,

We are so glad you had a 5-star experience with our service.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service from the staff at Evans…

Great service from the staff at Evans Halshaw Vauxhall Wigan, straight forward booking options, will visit again 👍

July 28, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hi,

We're happy to hear that you received great service and found our booking options straightforward.

We appreciate your positive feedback and look forward to seeing you again.
Evans Halshaw Customer Services

Rated 3 out of 5 stars

Car was booked in for a service with a…

Car was booked in for a service with a 2 hour slot took nearly 3 hours. Mechanics decided to down tools for a break at 10oclock . Took longer than it should to service car.

July 23, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hi Mr Kerr,

We appreciate your feedback and apologise that the service took longer than expected.

We'll review the timing to improve our service efficiency.

Thank you for your patience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Made buying a car very easy and…

Made buying a car very easy and straightforward

July 18, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hello Keith,

We're glad your car buying experience was easy and straightforward.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Would not recommend buying a used car…

Would not recommend buying a used car from here, all they care about is there monthly targets and bonus. Drove off and straight away the car struggled to start, returned the vehicle with multiple faults and still not fixed once collected. Asked for a refund and apparently I might not be entitled one. 14 days money back guarantee? Do not believe them or be fooled by their pushy sales people

July 13, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hello Alexandra,

Thank you for your review.

We're sorry to hear that you are experiencing issues with your vehicle. Unfortunately, we do not offer the 14 day money back guarantee. However, this isn't the level of customer service that we aim to provide.

Please contact us and we will put you in touch with the management team service.followup@evanshalshaw.com.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Lee and James were amazing.

Lee and James were amazing.

July 7, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hi Margaret,

Thank you for your positive feedback; Lee and James will appreciate it.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Top Experience

Had my annual service and MOT. I didn’t have to budge a finger, Mick came and picked the car up and dropped it off afterwards. All through the process I was kept up to date and also had a video sent over showing the health check of my car. Would highly recommend this dealership!

July 4, 2025
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hi Aleks,

We appreciate you mentioning the convenient pick-up and drop-off service for your annual service and MOT.

We're happy to hear that you were kept informed by Mick and found the health check video helpful.

Thank you for recommending us!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Easy hassle free process

Purchased a used Peugot from Evans Halshaw Wigan with the help of Sales Executive Jacob Burke. The process was hassle free and without pressure to buy with all of my questions answered to my satisfaction. I'm happy to recommend both Jacob and the dealership to anyone looking to buy a used vehicle.

July 4, 2025
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello Michael,

We appreciate your kind words and 5-star rating for Jacob.

We are happy to hear that you had a hassle-free experience.

We are glad that all your questions were answered and that you would recommend us.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

first class service in every way

first class service in every way, from pick up to drop off and letting me know what was happening inbetween

June 25, 2025
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello Diane,

We're happy to hear that you were pleased with our service!

We appreciate you taking the time to share your positive experience with us.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very kind staff

All of the staff made me and my partner feel very welcome and they took their time finding us the best deal that suits our needs. I highly recommend coming here!

June 23, 2025
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello Jordan,

We appreciate your kind words and the 5-star rating!

We are so glad to hear that you felt welcome and that our staff found the best deal to suit your needs.

Evans Halshaw Customer Services

Rated 3 out of 5 stars

Pressure selling even when done politely is not for me……

On several occasion's during my visit to Evans Halshaw whilst waiting for my vehicle to be serviced, the desk receptionist made a repeated effort to sell me a servicing account based on monthly payments….on each occasion I politely told her that I did not want to take up her offer but still received an outline on paper listing the servicing schedule and monthly payments required attached to my final bill for my vehicle being serviced on that day. This kind of pressure selling was also done by her on my last visit for servicing one year ago despite me telling her that I was not interested at any time…..

June 16, 2025
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello Steven,

We appreciate your feedback.

We're sorry to hear about the repeated sales attempts during your visits.

We'll address this with our team to ensure a more comfortable experience in the future.

Thank you for bringing this to our attention.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service always do a fantastic…

Great service always do a fantastic job on my car. The quality of service is excellent. Thankyou vauxhall wigan

June 6, 2025
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hi Rob,

We're happy to hear that you consistently receive great service and that we always do a fantastic job on your car.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service as always at Evans…

Great service as always at Evans Halshaw kept informed about the work carried out.
Great and professional service from the service desk also

June 4, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hello Catherine,

We're happy to hear that you had another positive experience with our service.

We appreciate your feedback and are glad you were kept informed about the work.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

New Car Service

Helpful and Friendly I use Eveans Halshaw Vauxhall Wigan all the time

June 2, 2025
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hi Damian,

We appreciate you taking the time to leave us your feedback and your continued custom.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ease of booking service at new location…

Ease of booking service at new location along with professional work carried out to complete satisfaction.
Informed well on service carried out and friendly advice given upon return of vehicle for onward use.

June 2, 2025
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hi Malcolm,

We're happy that you found it easy to book your service at the new location and that the work was completed to your satisfaction.

We appreciate your feedback regarding the helpful advice you received.
Evans Halshaw Customer Services

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