Evans Halshaw - Vauxhall/Citroen Bedford Reviews 

651
TrustScore 4.5 out of 5

4.6

Barkers Lane, MK41 9SD Bedford, GB


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Rated 4 out of 5 stars

Buying a second hand car - the most precarious of experiences IMO. The blind trusting the unscrupulous. No hippocratic oath to provide a foundation of comfort. Purchased a lovely second hand VW ID3... See more

Company replied

Rated 5 out of 5 stars

Traveled from Leicester after finding well priced car on auto trader Made to feel very welcome by Paul on arrival nothing was to much trouble Test drive was arranged and just my wife and myself w... See more

Company replied

Rated 5 out of 5 stars

The dealership was busy, but with a really friendly vibe. Thank you to Elliot for making my booking and Helen for checking me in and looking after my vehicle. Both were very friendly and professiona... See more

Company replied

Rated 1 out of 5 stars

I spent more than an hour over 3 days trying to contact the service department with no answer. I emailed and tried to leave a message with a different department. No response. This company may sell yo... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

651 reviews

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4.6

All reviews

(651)

5,470 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Polite and on time

Polite and on time. Very nice experience thank you.

May 5, 2026
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Keep you updated

Keep you updated

May 5, 2026
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Bedford Customer Services

Rated 5 out of 5 stars

Adonis

Looked after me, even letting me set up to work while I waited for my MOT. Very friendly and courteous staff.

May 1, 2026
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Bedford - Christian

Bedford branch - Christian.

Quick and easy service and acted efficiently in order to sort a car out quickly

May 2, 2026
Unprompted review
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello Ellis,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 4 out of 5 stars

The general professionalness

The general professional

April 30, 2026
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello Kevin,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Made a phone call

Made a phone call, took car in and seen immediately. Very efficient service.
Thanks

April 30, 2026
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great place to go

Great place to go! Welcoming and friendly staff with a good atmosphere!

April 29, 2026
Unprompted review
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello Matt,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Bedford Customer Services

Rated 5 out of 5 stars

Booked in a service

Booked in a service, great customer customer service which I was very happy with! Great I was able to get the service completed the following day, would recommend!

April 22, 2026
Unprompted review
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Bedford Customer Services

Rated 5 out of 5 stars

Booked in for a service and was able to…

Booked in for a service and was able to drop it off the next day. Service was completely quickly and the staff were amazing

February 13, 2026
Unprompted review
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello James,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Bedford Customer Services

Rated 5 out of 5 stars

Elliot explained everything to me and…

Elliot explained everything to me and made sure I understood before continuing, I was very pleased with the experience

April 29, 2026
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello Steven,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Bedford Customer Services

Rated 5 out of 5 stars

Great service

Great service! Lovely polite, friendly, knowledgeable staff

April 27, 2026
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello Annamaria,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

Car recalled no paperwork received for…KV7 - Alternator Protection

Car recalled no paperwork received for work completed, offered free health check and clean . Health check completed by no clean

April 27, 2026
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hi,

Thanks for sharing your feedback on your experience with Evans Halshaw Vauxhall Bedford. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.

Evans Halshaw Vauxhall Bedford Customer Services

Rated 5 out of 5 stars

Very impressed by the service that was…

Very impressed by the service that was delivered while i was here very polite and kind highly recommend

April 24, 2026
Unprompted review
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello Liam,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Bedford Customer Services

Rated 5 out of 5 stars

Lovely dealership with polite and…

Lovely dealership with polite and friendly staff. Always use the dealership for my cars and always a lovely experience

April 15, 2026
Unprompted review
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello Mollie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at dealership.
Have a lovely day!
Evans Halshaw Vauxhall Bedford Customer Services

Rated 5 out of 5 stars

The staff were friendly

The staff were friendly, knowledgeable and helpful.
Parking is a little bit tricky given how busy they are.

April 23, 2026
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello Emma,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

On time and friendly

On time and friendly

April 21, 2026
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hello
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

Absent service department

I spent more than an hour over 3 days trying to contact the service department with no answer. I emailed and tried to leave a message with a different department. No response. This company may sell you a car, but appear to be unable to offer subsequent service.

April 14, 2026
Unprompted review
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hi Christopher,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

My sales advisor Melvin was second to…

My sales advisor Melvin was second to none, bit of a delay with getting my car due to work being done but in the end, a good performance and a very happy customer with my new car.
Melvin was efficient and made sure I didn’t wait any longer on getting the car.

April 9, 2026
Unprompted review
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hi Nicole,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Melvin at the dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

I’ve been through a few dealers looking…

I’ve been through a few dealers looking for the right second hand car for my circumstances. Finally came to Evan’s Halshaw and wish I’d come here first… Salesman George K helped me find the right car for me and I am very happy. George was super friendly, personable, honest, no pressure - just really nice and spot on. Thanks to George and all the team at Evan’s Halshaw. Much appreciated

April 7, 2026
Unprompted review
Evans Halshaw - Vauxhall/Citroen Bedford logo

Reply from Evans Halshaw - Vauxhall/Citroen Bedford

Hi James,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with George at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Bedford Customer Services

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