Evernote Reviews 1,617

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 733 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the application's ability to organize notes and information, finding it a reliable tool for storing important documents and managing their workflow. They often highlight its usefulness for quick note-taking, cross-platform syncing, and the convenience of having their notes accessible across various devices. Some users also commend its powerful features like OCR reading and web clipping, which enhance its utility as a digital filing system. However, a significant number of people express dissatisfaction with the pricing, noting substantial increases that make the service expensive and less competitive compared to alternatives. Many also report issues with the application's performance, citing it as slow, bloated, and prone to frequent updates that introduce bugs rather than improvements, leading to a degraded user experience.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, with many expressing satisfaction with the app's... See more

Application

Customers had ambiguous experiences with the app, with many praising it as an amazing and very useful tool... See more

Price

Consumers find price to be a significant point of dissatisfaction, with many reporting that the product has... See more

Product

Clients share ambiguous opinions on the product, with some reviewers expressing satisfaction, highlighting... See more

Website

Customers consistently note ambiguous experiences with the website, with many praising its accessibility and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Evernote has been useful for me regardless of what email address I had, or where I worked, or what phone I had. I am a long-time fan and I don't even use all the bells and whistles. It's a trusted pla... See more

Rated 3 out of 5 stars

When it works is great but service when difficulties arise is excessively difficult so much so that I am looking for a replacement. Most recently due to a snafu of major proportions I was seeking a r... See more

Rated 3 out of 5 stars

Never ending HUGE price increases, AI Slop that most people don't want or need, almost daily updates to interrupt your workflow. Evernote use to be great - now it's just another money grab for a piec... See more

Rated 4 out of 5 stars

I love Evernote, that´s why i have stayed a loyal costumer for years. But I do miss Norwegian as a language for "reading in and converting to text", but I must say that even though I can not cho... See more


Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Kept automatically forcing me into…

Kept automatically forcing me into higher tiers of payment without warning. Went from $80 to $280 annually out of nowhere. Absolutely cancelling this next round. In no way whatsoever is this app worth $280+ a year.

June 7, 2026
Rated 5 out of 5 stars

Never lose a brilliant idea

Never lose a brilliant idea! Evernote lets you keep ideas. I see ideas as beautiful flowers that bloom very quickly and must be collected and preserved. Evernote lets you keep these.

June 7, 2026
Rated 4 out of 5 stars

Evernote user since 2008!

I've been a paying Evernote user since 2008! I love the availability on all platforms, iOS, OS X, Android and Windows. The encrypt text blocks is very important for some of my use. The 4 stars is because encrypting is not available on iOS. Keep up the good work team! The paid versions are well worth the value.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Evolve With Purpose

Evernote has always been an amazing app, but as time progressed and AI assistants were introduced, this became something I longed for in Evernote.

Now that the team at Evernote has included this functionality, I’ve fallen deeply in love with Evernote once more.

Please continue to evolve, but at the same time, don’t forget your core purpose, the thing that made you the kings of the note-taking apps years ago.

Thank you for being you, Evernote.

June 7, 2026
Rated 3 out of 5 stars

Inaccessibility of Evernote AI Features for Subscribers in Hong Kong

My specific concerns are as follows:

Lack of transparency. Evernote's marketing, website, and in-app upgrade prompts do not clearly disclose that the AI features are region-restricted. As a paying customer, I was not made aware of this limitation at the time of purchase or renewal.
Unequal regional treatment. Subscribers in Hong Kong (and other restricted regions) cannot access features freely available to subscribers in the US, EU, and other supported markets — despite paying the same subscription fee. This is discriminatory and inconsistent with Evernote's stated commitment to its global user base.

No functional workaround. There is no officially documented workaround that allows Hong Kong users to access the AI features, even though the rest of the product works in Hong Kong without issue.

Material impact on subscription value. The AI features were a deciding factor in my subscription. Their unavailability materially diminishes the value I receive, and I do not believe I am receiving fair value for the fees I am paying.

June 7, 2026
Rated 1 out of 5 stars

Betraying long-term customers for AI cashgrabs

They've gated basic applications behind subscription fees, then doubled the price of those subscription fees to develop AI-based features I have zero interest in. Meanwhile the actual performance is going down the drain: won't stay logged in on my home computer, notes don't open properly, etc.

June 6, 2026
Unprompted review
Rated 3 out of 5 stars

Glitches

Glitches
The note I'm on will jump up multiple spaces after I minimize and maximize the window. This is incredibly annoying as I have to scroll down a full page worth of notes to get back to where I was typing. Fix it.

June 6, 2026
Unprompted review
Rated 2 out of 5 stars

Too expensive now

Your new pricing schedule has made it unavailable to me. I have had to go down to basic and the limitations (tags, devices etc) make it unuseable. Looking for an alternative and I will quit completely. Shame, because I thought you had a good product.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

I have used Evernote for 16 years and I…

I have used Evernote for 16 years and I love it! For me there is not a better program out there. I use it for work, ministry, and just to gather my thoughts. You will not be disappointed when using Evernote. I highly recommend it.

Nate

June 6, 2026
Unprompted review

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