Evernote Reviews 1,612

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 733 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the application's ability to organize notes and information, finding it a reliable tool for storing important documents and managing their workflow. They often highlight its usefulness for quick note-taking, cross-platform syncing, and the convenience of having their notes accessible across various devices. Some users also commend its powerful features like OCR reading and web clipping, which enhance its utility as a digital filing system. However, a significant number of people express dissatisfaction with the pricing, noting substantial increases that make the service expensive and less competitive compared to alternatives. Many also report issues with the application's performance, citing it as slow, bloated, and prone to frequent updates that introduce bugs rather than improvements, leading to a degraded user experience.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, with many expressing satisfaction with the app's... See more

Application

Customers had ambiguous experiences with the app, with many praising it as an amazing and very useful tool... See more

Price

Consumers find price to be a significant point of dissatisfaction, with many reporting that the product has... See more

Product

Clients share ambiguous opinions on the product, with some reviewers expressing satisfaction, highlighting... See more

Website

Customers consistently note ambiguous experiences with the website, with many praising its accessibility and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Evernote has been useful for me regardless of what email address I had, or where I worked, or what phone I had. I am a long-time fan and I don't even use all the bells and whistles. It's a trusted pla... See more

Rated 3 out of 5 stars

When it works is great but service when difficulties arise is excessively difficult so much so that I am looking for a replacement. Most recently due to a snafu of major proportions I was seeking a r... See more

Rated 3 out of 5 stars

Never ending HUGE price increases, AI Slop that most people don't want or need, almost daily updates to interrupt your workflow. Evernote use to be great - now it's just another money grab for a piec... See more

Rated 4 out of 5 stars

I love Evernote, that´s why i have stayed a loyal costumer for years. But I do miss Norwegian as a language for "reading in and converting to text", but I must say that even though I can not cho... See more


Company details


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3.5

Average

TrustScore 3.5 out of 5

2K reviews

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Rated 3 out of 5 stars

Highly capable, but way too expensive now

Still has a lot of great capability but the more than double the price and now it’s $250 a year if you just have some notes and you want to access them from multiple device(more than three… And that includes Internet access so you really only have Web access +2 other devices… And that cost you $250 a year)

Unfortunately, another example how a good product/company gets bought by another bigger company who just wants to drain it and milk all the customers and so they just double the price.

June 8, 2026
Unprompted review
Rated 1 out of 5 stars

NEVER SIGN UP FOR EVERNOTE!

NEVER SIGN UP FOR EVERNOTE!
I can't cancel my subscription (One morning wasted trying to do it) and it renews automatically every year.
Never, ever, go near this company! I had been forced to have a sub when I tried to work my Scannable sub.
If you cancel my sub, I will delete this bad review.
Laura de Bono

June 8, 2026
Unprompted review
Rated 1 out of 5 stars

This app is over. Avoid like the plague.

Evernote user since 2011 and a paid subscriber for most of that time. The app is still useful to me, but I won't be held hostage by Evernote's pricing.

My annual subscription is increasing from £79 to £154 in a single year. That's sheer greed on the part of Bending Spoons (the company that owns Evernote) and simply too much for a note-taking app, especially when there are now plenty of capable alternatives.

Every time I open Evernote there's another update to install, usually adding more AI features that I neither want nor find useful. I'd rather see the company focus on improving the core product than continually bolting on new features.

Over the years I've watched many long-time users leave the platform, and this latest price increase has convinced me it's time to do the same. If you're considering Evernote, look carefully at the subscription costs and compare the alternatives before committing. If you decide to proceed know that the subscription will not get any cheaper and, likely, will go on increasing until nobody can afford it.

June 8, 2026
Rated 2 out of 5 stars

I have a problem arising out of having two emails

I have a problem arising out of having two email accounts. This has lead to confusion and double billing. I have spent hours trying to fix this and have tried twice, after more hours of frustration, to elicit help from support but with no luck. Not even a reach out from support !! I am a typical non computer savvy person whoi needs to get on with work not fiddle with an App. When it works Evernote is just what I need

March 8, 2026
Unprompted review
Rated 1 out of 5 stars

Used to be great. Now, not so much.

Evernote was a lean, efficient note taking, thought organizing app when I first encountered it years ago. It ran on a USB stick that we had to move from one computer to another to access our notes everywhere.

It has become a bloated, confusing steaming pile of garbage as it desperately tries to incorporate every type of task known to mankind into its ecosystem. Instead of improving what it did best, it fails utterly at everything it tries to do now, including the things it once did best.

It is expensive. It is ugly, now forcing a cartoonish interface on its customers. Unsurprisingly, it's now trying to bolt some kind of AI onto the app and the web interface and g-d knows where all else. And it does not work. It gets in the way. It creates a gooey, grimy layer of distraction coated with disappointment.

I am desperate to find a replacement that can import Evernote notes without throwing up on its shoes, and which simply works with my notes, including pdf files, of which I have many.

The company that acquired Evernote is clearly trying to kill it. I get that this kind of thing happens. I only wish it would stop trying to kill us users, too.

June 7, 2026
Rated 5 out of 5 stars

I have been using Evernote for years…

I have been using Evernote for years and absolutely love it! It helps me to stay organized and it's a system that has proven to work for me. It is very user friendly with lots of helpful tools for my small business. I am so thankful for this platform!

Grateful,
Kara

June 7, 2026
Rated 2 out of 5 stars

Getting too obnoxious

The performance improvements the service has gone through are very welcome, but you're driving too much atention towards the service itself, introducing distractions in what's supposed to be a focused work app. Not whether "Evernote is ready to update". The "What's New" icon you can't get rid off, with a RED badge with an unread counter. You need to let people disable these things, postpone update checks, it's just too much. Every day, you run the app, and you need to get rid of all this distraction first. It's the kind of stuff that makes me switch to a different note taking app out of principle (as if paying DOUBLE the price for stuff I didn't ask for wasn't enough)

It's nice that you keep innovating, but the service needs to get its core features right first, and focusing on a smooth user experience (or at least NOT BEING INTENTIONALLY OBNOXIOUS) was one of the most important ones.

I really want to like Evernote, but I'm pretty close to switching at the moment, and if nothing changes, it's a matter of time, and I don't think I'm the only one.

June 7, 2026
Unprompted review

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