EvoEnergy Reviews 

90
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

they let them self into my building nocked on my door an said there was a fault with meter. and told me an engineer would be out to fix the meter. i had only just moved into address an engineer came... See more

Company replied

Rated 1 out of 5 stars

Bad, I DO NOT RECOMMEND THIS COMPANY! I have called up numerous times regarding a bill each time I called they don't know what the previous employee has said. I have repeated myself about 5 time... See more

Company replied

Rated 1 out of 5 stars

Rang time and time again about an issue, constantly passed from one person to another , each person as clueless as the other. They are horrific and they should not be allowed to continue this way. DO... See more

Rated 1 out of 5 stars

Our panels were fitted nearly 10 years and are going fine but six months ago the meter failed. It was still under guarantee (parts not labour - £162 to pay) and EvoEnergy explained that they no long... See more

Company details

  1. Solar Energy Equipment Supplier

Written by the company

We are the UK’s leading renewable energy company. We offer a range of complementary services and technologies to secure our client’s energy future and carbon targets. We consult, develop, design, construct, monitor and maintain projects to deliver financial savings and renewable energy for leading brands all over the country.


Contact info

1.2

Bad

TrustScore 1 out of 5

90 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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1.2

All reviews

(90)

1 review in the last 12 months

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Rated 5 out of 5 stars

PV installation

Excellent service, we were kept informed regarding installation dates and time of arrival. Fitters arrived on time and exactly as we were advised.
Fitting went without a hitch and the team supervisor talked us clearly through the installation afterwards. Would recomend to anyone considering PV installation.

February 16, 2015
Unprompted review
Rated 5 out of 5 stars

Evo Energy PV Panel fitting

The whole process was excellent from initial contact to final operation.
Staff at all stages were professional & knowledgeable. Would recommend Evo to anyone contemplating solar energy.

February 16, 2015
Unprompted review
Rated 5 out of 5 stars

Easy from start to finish

An excellent overall experience with no issues throughout. A smooth process from quote to installation. Would definitely recommend

February 16, 2015
Unprompted review
Rated 4 out of 5 stars

Efficient but not a great customer service

Had 14 solar world panels fitted. Had the best quote from Evoenergy and the engineers fitting the panels were very good. From the time I contacted them for to quote to the fitting 3 months, did not have much communication during the process I.e no calls or messages to confirm appointments and no reply to my queries but they did keep to their schedule. They are probably very busy and spend less on marketing and thereby keep down costs

February 16, 2015
Unprompted review
EvoEnergy logo

Reply from EvoEnergy

Hi Vijay, we are sorry to hear about your experience regards communication and we are investigating this further as a matter of high importance. We heavily invest in our customer services team to maintain a high level of customer satisfaction, therefore we are determined to understand why there were communication issues for your install, which we sincerely apologise for. Despite the issue above, it was pleasing that you still acknowledged the great work of our installation team.

Rated 5 out of 5 stars

JOB WELL DONE

WE HAD NEGATIVE THOUGHTS BEFORE, BUT EVO ENERGY CERTAINLY CHANGED THAT FROM HOME VISIT TO COMPLETION..

WELL DONE

January 29, 2015
Unprompted review
Rated 5 out of 5 stars

Very efficient

The whole process from initial enquiry to installation was easy, prompt and efficient. We were kept well informed at every stage and it all went extremely smoothly

January 28, 2015
Unprompted review
Rated 4 out of 5 stars

Happy to recommended EVO Energy

EVO Energy installed my home system last year. After a full year of operations I could see that it was going to be a worthwhile investment.

So I recommended and arranged to have EVO Energy installed at tmy Mothers home. I was also happy to recommend EVO Energy to her neighbour, who's installation completed this week.
I have also made recommendations/referrals to work colleagues and friends.

January 22, 2015
Unprompted review
Rated 5 out of 5 stars

Very pleased

The service we received from Evo has been very good. From the first quote all done accurately on the phone to site visit to installation went well. The team of installers were quick quiet and tidy. There was a problem caused by the scaffolders but as soon as an installer spotted it he arranged for it to be fixed by the scaffolders so no hassle for us.

January 22, 2015
Unprompted review
Rated 4 out of 5 stars

A RELIABLE, COMPETITIVE AND TRUSTWORTHY COMPANY

EvoEnergy provided a competitive quote for our installation which was not straightforward as we live in a 200 year old property in a Conservation Area. There was a hiccough in that when they came to do the work they found defects in the roof which we had to remedy (they should have picked that up on the survey) however, that aside they did a high quality job in a friendly and professional manner. We recommend them

December 19, 2014
Unprompted review
Rated 5 out of 5 stars

Solar Panel Company Review

EvoEnergy were highly recommended to me by two very close friends, one who is an electrician, the other who has had long standing experience of this product/company. I wanted a 16 panel/4Kw system. The company immediately inspired confidence by sending a very knowledgeable representative to brief me on the product and companies history. After agreeing the price and system we agreed for dates for the installation to be fitted following an energy rating official to grade my property. The fitters roofers/electrician were very professional and respectful of my house. They left the house very clean. The electricians reviewed all the system with me personally, plus helped with the very necessary paperwork to be filled in. This is in my opinion a highly professional company and I would recommend them to anyone thinking of installing solar panels.

December 15, 2014
Unprompted review
Rated 5 out of 5 stars

A professional implementation with no hitches

A good experience from start to finish. There was no hard sell just clear information based on facts.

The survey was done professionally and more information was provided explaining the implementation process. The scheduling worked well - I rearranged it and this caused no issues.

On the day the engineers arrived early and did a good job, helped me with the FIT form and demo'd the equipment.

Just need the sun shine a bit more. I have recommended you to my neighbour Andy Allan who lives on Laburnam Drive.

December 15, 2014
Unprompted review
Rated 5 out of 5 stars

Slow to get started but eventually excellent service

We encountered two issues. Firstly, the surveyor made a hash of assessing our roof which resulted in a (more expensive) rethink. But EvoEnergy covered a lot more than half of the extra cost and we have a much more stylish finished product. Secondly EvoEnergy had difficulties finding scaffolders resulting in the project being delayed 3 times. However, when things did get going the project was completed quickly, efficiently and to a very high standard by some very professional and exceptionally helpful staff. Would I recommend them? Yes, without hesitation.

December 15, 2014
Unprompted review
Rated 4 out of 5 stars

Excellent

Excellent service from start to finish all working beautifully .feed in tariff fully explained by engineer
However one panel looks different from all the others , have mentioned this
twice and have been assured that this will be replaced in january

December 15, 2014
Unprompted review
Rated 4 out of 5 stars

Professional from the first contact to installation

I had confidence in Evoenergy from the first enquiry. Very professional compared with other companies we had quotes from. All the staff employed by Evoenergy were of the highest calibre. All the work was carried out to a high standard. Just had one hiccup when it was discovered the wrong inverter had been sent but a new one was sent and fitted within the week. We also had two phone calls to apologise for this. I would recommend Evoenergy to anyone thinking of having solar panels.

December 10, 2014
Unprompted review
Rated 5 out of 5 stars

A very professionally operated company

From start to finish it was a pleasure to deal with this company.
We started with Jamie who was very knowledgeable but also listened to our views, he took his time to establish what was best for us as it was not a simple installation and we were not rushed in our decisions.

When we ordered the system we were not hounded to pay in full in fact they only wanted a small deposit and full payment was not required until the system was up and working.
THIS IN ITSELF IS VERY RE ASSURING
.
Then came the scaffolders, these were smart,tidy and very proffesonal both at erecting and dismantelling.

The installation team arrived on time explained what was happening and then proceeded to install the panels etc;.
When they had finished the place was left clean and tidy.
Assistance was given in completing the FIT forms.
They also gave a full explanation of how the system operated.

I would have no qualms whatsoever in recommending this company to anyone including family and friends.

November 24, 2014
Unprompted review

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